Jacob L Channell Painting Inc.

The project started in late December in 2013 and ended the first week of January 2014. Even though there were multiple spots that the wood had not been securely glued down to the concrete and caused unleveled flooring, we paid Jacob Channel in full on Jan 6 based on his promises to come back and fix them really soon. And after several contacts reminding this unresolved issue, his team came back on Thursday Feb 13th to fix other spots but failed due to lack of appropriate tools. Before they left, they said Jacob would be in touch with us to schedule another date. However, he never got back to us or return our messages. On Feb 21th, losing faith in him, we contacted our general contractor who worked with Jacob and he told us that Jacob said he would be back in three weeks to fix the floor. We patiently waited another 3 weeks before we contacted our general contractor again. This time, Jacob promised to drop by on the coming up weekend (March 15 & 16) to get everything done while no one at all showed up and no notification was made. Due to the unattached floor, we cannot any furniture in the room or live in there. So we still crap on an old mattress for 2 and a half months by now. In addition, the old carpet that should have been removed months ago (in December last year) still stuck in our carport at this moment. What we couldn't stand the most is, before payment, he replies very promptly. After that, very slow or no response at all.

Horrendous experience. We had to pay another painter $3,000 more to finish their terrible work. A broken TV, a crappy paint job on a $750,000 house, a call to the police after they threatened my wife, etc. If any of this sounds appealing to you then go with them. Otherwise, run away from this contractor!