About us
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
5.033 Reviews
Showing 1-25 of 33 reviews
Lucile B.
03/2019
heating & air conditioning/hvac
 + -1 moreThey have been very helpful and are really good people. They have given excellent advice which has saved us money. They are honest and we would highly recommend them.
Description of Work: They have serviced my HVAC system for the past 7 years.
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Yes, I recommend this pro
Response from A BETTER SVC CO LLC
Katherine H.
08/2014
heating & air conditioning/hvac
 + -1 moreService was prompt and courteous. Cost was reasonable based on past experience with other heating and A/C contractors. Answering service with service available after hours. I will definitely use their services again! Note: service was for two units, heating and A/C, included replacing some parts.
Description of Work: Annual service and maintenance
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Yes, I recommend this pro
$240
Response from A BETTER SVC CO LLC
Michael H.
06/2014
heating & air conditioning/hvac
 + -1 moreCrew showed up right on time and had the work completed in less than an hour. Guys were friendly and knew what they were doing. The system is running well and the problem is cured.
Description of Work: Replaced motor in compressor of central air unit
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Yes, I recommend this pro
$200
Response from A BETTER SVC CO LLC
Becky B.
01/2014
heating & air conditioning/hvac
 + -1 moreCalled because they were given a good rating on Angie's list. I understood it was the coldest day on record and that a lot of people were without heat and that I would need to wait for someone to arrive. They told me that it would be around 1pm before someone could make it to the house. 3pm came and went so I called. The lady told me they were going as fast as they could and that a lot of people were without heat and I was no different. I don't mind waiting but don't lead me on, I should have called someone else if they said they couldn't make it until the end of the day, we have a 9 month old at home with no heat! I called someone else and they were out in an hour!
Description of Work: Were suppose to come out and look at our heat pump because it stopped working on the coldest day on record!
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Response from A BETTER SVC CO LLC
Christopher W.
01/2014
heating & air conditioning/hvac
 + -1 moreCalled at 7:30am, Thomas was on-scene at 9am. Quickly identified bad fan unit and replaced with new fan and capacitor with new parts on-hand in his truck. Checked coolant and added a few pounds. Thomas was very professional, honest, knowledgeable and helpful with answering questions. History: He was on the same work crew that did a larger HVAC equipment changeout in my home 10 years ago. Impressed and Very satisfied. A Better Service Company is first on my list for any HVAC work.
Description of Work: Checked malfunctioning heat pump fan motor for homeowner, first thing on the morning after New Years Day.
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Yes, I recommend this pro
$450
James V.
09/2013
heating & air conditioning/hvac
 + -1 moreFurnished and installed a Trane Air Handler. The office staff was very friendly and responsive, The Installers were on time the day of the install. They were professional and courteous, and worked non-stop until the job was completed. A minor adjustment was made for air noise at a later date. The office staff was forward thinking and sold me an air handler that would convert to the new coolant(my compressor is now using out dated R22 Freon) when the time comes to replace the my existing compressor. I recommend this customer service friendly company.
Description of Work: Installed a Trane Air Handler.
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Yes, I recommend this pro
$1,800
Erin O.
07/2013
heating & air conditioning/hvac
 + -1 moreA better Service Company was able to come the same day I called, after waiting almost 2 days for another company to come for the same problem. They fixed the problem, and the price was reasonable. I would definitely call them again.
Description of Work: They cleaned out a clog in the condensate lines and got the hvac unit working properly.
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Yes, I recommend this pro
$88
George B.
07/2013
heating & air conditioning/hvac
 + -1 moreGood experience highlighted by a reduced price and no-drama installation.
Description of Work: AC hybrid system installation
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Yes, I recommend this pro
$4,500
Joseph F.
06/2013
appliance repair, heating & air conditioning/hvac
 + 0 moreCame out and installed the new compressor in the time frame provided. Told us to let them know if the system froze up as that would indicate a freon leak. System froze up and we called right away. They found the leak, repaired it and everything is perfect! No additional charge to repair the leak. I would highly recommend A Better Service Company for your Heating and Cooling needs!
Description of Work: Free estimate and diagnosis of our central air unit. Recommended we replace the compressor before replacing the entire system. We followed their recommendation and have been very satisfied with the results.
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Yes, I recommend this pro
$1,280
David B.
04/2013
heating & air conditioning/hvac
 + -1 moreI was satisfied with the job and I thought the price was fair.
Description of Work: They installed an outside air conditioning unit.
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Yes, I recommend this pro
$1,600
John S.
02/2013
heating & air conditioning/hvac
 + -1 moreI was referred to this company by a friend, and I was impressed. A previous estimate was for replacing both systems for $12,000! These guys got everything working for under $200 and said both units were in good shape.
Description of Work: One unit not cooling. One units air handler fan wouldn't turn off. They fixed them both quickly and inexpensively.
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Yes, I recommend this pro
$150
Jerry and Faythe F.
12/2012
heating & air conditioning/hvac
 + -1 moreThey disposed of the old AC and furnace and installed the new. They were very honest and professional.
Description of Work: They installed AC and furnace.
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Yes, I recommend this pro
$1,800
Penny F.
11/2012
heating & air conditioning/hvac
 + -1 moreThey came out the same day I called which was a Friday. They called both times before they headed to my house to let me know when they will be there. On this trip they had to fix the furnace, they gave me an estimate of how much it would cost before they came back to finish the repair. They even explained why the unit made the noise that it was making and that it was normal. Before they left they let me know that there was nothing extra that they had to fix so the bill would not change from what I was quoted. I will definitely use them again.
Description of Work: They had to replace a solniod on the central AC/heating unit.
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Yes, I recommend this pro
$400
Peter S.
07/2012
heating & air conditioning/hvac
 + -1 moreSteve and Sam were very professional. They arrived on time and worked carefully on the job until it was done. They also took the time to show me what they were doing and taught me some things about how the air conditioning worked so that I could use it more effectively. They worked until dark on Friday. Then came back on Monday to install a sheet metal cover over the new duct work on the exterior of the house.
Description of Work: Two technicians, one named Steve and one named Sam, installed a new air duct under the house so that we could get air into our added on guest room.
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Yes, I recommend this pro
$180
Peter S.
05/2012
heating & air conditioning/hvac
 + -1 moreTwo service providers, one who goes by "Hodo" came to our house on time. We needed our air-conditioning unit serviced and wanted to consult with them about putting some more ducts into two rooms that don't get cool enough. They did the work very quickly and let me watch and explained what they were doing as they cleaned the unit outside. Then they came inside and consulted with us about how we could make our whole system more efficient. We talked about window units verses adding extra ducts and about adding more insulation into our attic. Hodo even got a ladder and looked into our attic for us. I couldn't imagine a more responsive crew. If we get the ducts added we are definitely going to call this company for the work.
Description of Work: Maintenance for the AC portion of our HVAC and consultation for adding two more duct systems into the house into rooms that don't get enough hear or cooling.
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Yes, I recommend this pro
$100
James V.
03/2012
heating & air conditioning/hvac
 + -1 moreis also rated on Angies List with less that
Description of Work: My ariconditioner/heatpump has been leaking freon. I called Better Svc Co. LLC based on reviews on Angies List. Thank goodness for Angies List. A polite landy answered my call and said she would have someone come to my home afer 1:00pm. AROUND 2:00 pm 2 technicians arrived. They were both polite and professional. Freon ws added to my airconditoner/heatpump. They then proceeded to search and find the leak(s). An estimate was given to me for the replacement of the inside condenser. The quote was reasonable. I plan to let Better SVC Co LLC do the work(I hope to get Hodo and his assistant back). I highly recommend this company. They all ,from the office staff to the technicians, were professional, polite, and reasonable. I won't slur the old company I used for 27 years. They weren't honest with me. Sometimes their technicans were unpleasant. Their charges were excessive - I guess anyone can charge anything they want. Buyer Beware. Thank Goodness for Angies List. (They are also graded on Angies List with less than an A grade)
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Yes, I recommend this pro
$200
Patricia C.
12/2011
heating & air conditioning/hvac
 + -1 moreThe overall experience went well and I was very pleased to have a properly working system. Additionally I was very pleased with the professional manner of the technician. The fact that I could be billed after the work was a nice perk but interestingly, after waiting a month to receive a bill, I finally called and a bill was sent.
Description of Work: My Air Conditioning was performing poorly. A Better Service Company sent a technician who found that the coolant level was low. He subsequently corrected the problem without my having to be at my home.
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Yes, I recommend this pro
$75
Mitzi I.
10/2011
heating & air conditioning/hvac
 + -1 moreMy husband called the service and the repairman came to our house in just a couple of hours. The repairman knew exactly what he was doing. My husband was impressed, and so was I. The price was a shock, very reasonable. We will call this company again and will be referring them to others. Great job and great price!
Description of Work: Repaired a/c. Did repairs on actual unit, breaker box and replaced thermostat. Work was done very thoroughly.
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Yes, I recommend this pro
$189
Michelle M.
10/2011
heating & air conditioning/hvac
 + -1 moreThey came one morning and worked all day . They tore out the old systems that were under the house and replace them with new systems on the side of our house. Our house and yard were as clean when they left as they were when the came. They took all of the old ducting and units and disposed of them. I think it took two days to complete. Overall, We are very pleased with the work and the units.
Description of Work: Several years ago we had A Better Service Company replace our heating and airconditioning units. They did a great job. They were very professional. We have them come back every year or two to do a cleaning on our systems.
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Yes, I recommend this pro
$11,000
Jane O.
09/2011
appliance repair, heating & air conditioning/hvac
 + 0 moreMy family returned home from a trip late on a Saturday night and discovered that our A/C was not working. I called A Better Service Mid-morning on Sunday. The technicians arrived within an hour and quickly figured out the problem. They replaced the motor on the outside cooling unit and had my house cooling in about half an hour. They were also prepared and equipped to deal with the surprise wasp nest that was behind my cooling unit. Extremely knowledgeable and professional technicians. They had every tool and replacement part needed to solve the problem.
Description of Work: A Better Service diagnosed and repaired my A/C unit. They replaced the motor that runs the fan in the outside cooling tower.
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Yes, I recommend this pro
$400
Blythe J.
08/2011
heating & air conditioning/hvac
 + -1 moreWhen I called they said they couldn't come until the next day, but they were here first thing. They did the work quickly and were not gone long to get the parts. Must admit the old fan unit looked really beat! They installed quickly, and we were cool again! They did not leave an invoice, but said they would send one. I did not recieve a bill right away, but later got a bill saying my payment was past due. I paid promptly, and wrote on the bill that this was the first one I had seen. I'm not sure of what price other companies would have charged, but think it was a reasonable price for this repair.
Description of Work: Diagnosed and removed blower fan from AC unit, went and got another to replace it with, and installed the new blower fan
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Yes, I recommend this pro
$325
Chemekia M.
06/2011
heating & air conditioning/hvac
 + -1 moreThe technican were promt, courteous and very professional.
Description of Work: Replaced the blower motor and fan as well as a tune up on the system.
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Yes, I recommend this pro
$300
John P.
05/2011
heating & air conditioning/hvac
 + -1 moreQuick response and a quick fix (leak detected, sealed and system re-charged).
Description of Work: MInor A/C Repair.
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Yes, I recommend this pro
$150
John D.
04/2011
heating & air conditioning/hvac
 + -1 moreI called A Better Service Company for a quote on replacing the heating and Air conditioning unit at my rental property in Tuscaloosa (I live in Kansas City). With-in a couple of hours, they had called me back with a quote on a Rheem unit that was in line with other quotes I had received. It included installation and the removal of the old unit. Asked when the work could be done and how long it would take, they said it could be done the next day (Thursday) and it would take half a day. I requested time to research the Rheem unit (which rated high with Consumer Reports) and get other bids and they were very accomodating. I called back the next day to give Linda the go ahead and was informed that unfortunatlly Thursday was booked but it could be done first time Friday morning. The tenants contacted me Monday to say that ABSC had been on time, polite, professional did a great job and did everything they promised.
Description of Work: Replaced outside HVAC unit.
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Yes, I recommend this pro
$4,000
Aaron K.
08/2010
heating & air conditioning/hvac
 + -1 moreCalled at 12:45 PM and they were in the driveway by 2 PM, on one of the hottest days of the year. Two workers assessed our older AC unit on the outside and determined the AC breaker box at the base of the unit was malfunctioning. Replaced the breaker box and fuse with new equipment. Showed me the old box and where the malfunction had occurred. AC now works fine. Workers were very nice, respectful, and professional. An overall excellent experience. Haven't received the bill in the mail yet, so can't comment on price. Would certainly call them again if anything goes wrong with the system.
Description of Work: Home AC Unit stopped working. Arrived, assessed the AC unit, replaced AC breaker box at base of unit, made sure AC was working again properly.
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Yes, I recommend this pro
- 1(current)
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Contact information
9020 SANDERS FERRY RD, Tuscaloosa, AL 35401
Service hours
Sunday:
ClosedMonday:
7:30 AM - 4:30 PMTuesday:
7:30 AM - 4:30 PMWednesday:
7:30 AM - 4:30 PMThursday:
7:30 AM - 4:30 PMFriday:
7:30 AM - 4:30 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Appliance Repair,
Fireplaces
FAQ
A BETTER SVC CO LLC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: Closed
A BETTER SVC CO LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, A BETTER SVC CO LLC offers free project estimates.
No, A BETTER SVC CO LLC does not offer eco-friendly accreditations.
No, A BETTER SVC CO LLC does not offer a senior discount.
Yes, A BETTER SVC CO LLC offers emergency services.
Yes, A BETTER SVC CO LLC offers warranties.
A BETTER SVC CO LLC offers the following services: Full Service Heating Ventilating and Air Conditioning Installation both residential and commercial. New construction and existing. Trane Dealers
Contact information
9020 SANDERS FERRY RD, Tuscaloosa, AL 35401
Service hours
Sunday:
ClosedMonday:
7:30 AM - 4:30 PMTuesday:
7:30 AM - 4:30 PMWednesday:
7:30 AM - 4:30 PMThursday:
7:30 AM - 4:30 PMFriday:
7:30 AM - 4:30 PMSaturday:
Closed