Perfect Service Heating & Air

Heating and Air Conditioning, Air Duct Cleaning

About us

Perfect Service has over 70 Employees & over 40 service trucks running on a daily basis. We have 24/7 emergency service. We offer financing through Alabama Power, Ally, Wells Fargo, Powerpay, and Turns. We accept cash, check, & credit card as forms of payment.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Residential service, installation, and repairs of air conditioners, heat pumps, and furnaces. Whole-home air purification systems. Ductwork repairs and modifications. Duct Cleaning Whole-home Disinfectant Water Heater installation

Services we don't offer

We do not do any commercial work.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7285 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-50 of 285 reviews

Floyd A.
12/2020
5.0
heating & air conditioning/hvac
  + -1 more
Went Great quick and quality job like always.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Perfect Service Heating & Air
Thank you for your continued business and your feedback!

Leroy L.
12/2020
5.0
heating & air conditioning/hvac
  + -1 more
the representative checked wires, cleaned unit. good job.
Description of Work: servicered unit
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Perfect Service Heating & Air
Thank you for your business and your feedback!

Carol C.
12/2020
5.0
heating & air conditioning/hvac
  + -1 more
This company is the best I have been with them a very long time and would recommend them to anyone looking for an honest company with the best service men
Description of Work: Service my unitHeating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Perfect Service Heating & Air
Thank you for your continued business over the years and your awesome review!

Judy C.
12/2020
5.0
heating & air conditioning/hvac
  + -1 more
Check up cleaning very friendly, replaced valve very knowledgeable
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Perfect Service Heating & Air
Thank you for your business and your feedback!

Donn B.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Tech arrived on time, wore a mask and shoe covers. We have used Perfect for several years and have always been pleased.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Perfect Service Heating & Air
Thank you for your continued business and your feedback!

Linda R.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
Kyle came on time, did his job. even washed the unit...very professional and courteous...great company!!
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Perfect Service Heating & Air
Thank you for your business and your great review!

Michael C.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
Work performed good. Arrived late without notification
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
1.0

Yes, I recommend this pro
$69

Response from Perfect Service Heating & Air
Thank you for your business and your review...sorry we were late.

Mike M.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very happy with the service. The technician arrived within the time frame I expected. The work was very professional, and I plan to continue to use Perfect Service in the future.
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Perfect Service Heating & Air
Thank you for your business and your great review. We look forward to giving you Perfect Service in the future!

Judy B.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
Perfect Service people are awesome. I have had a contract with them since 2011. They come twice a year to service my heating system and air condition system. They are here for 2 hours, not just a 15 min check. I have never had any problem with my systems because of them. I highly urge anyone to call them and get under contract with them. Well worth the money and peace of mind.
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Perfect Service Heating & Air
Thank you for your continued business since 2011 and your great review!

Diane O.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
It went well. We have been using this service since 2005. We have been very satisfied with this company.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Perfect Service Heating & Air
Thank you for your continued business since 2005 and your review!

Kelly M.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
Annual service on both heating systems. Very thorough
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Perfect Service Heating & Air
Thank you for your business and your feedback!

Cynthia D.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
It was a cleaning and service check up. It went fine as usual.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Perfect Service Heating & Air
Thank you for your business and your review!

Barbara B.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Courteous and professional.
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Perfect Service Heating & Air
Thank you for your business and your review!

Joe B.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service. We have used this company for the last 5 years.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Perfect Service Heating & Air
Thank you for your continued business and your review!

Gary S.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
They completed my 4th -6 month maintenance agreement; cleaned 3 Heating & AC units & serviced the 3 air purifier systems installed last fall. The service tech was on time. efficient, knowledgeable & polite. I highly recommend Perfect Service!
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Perfect Service Heating & Air
Thank you for your continued business and your great review!

Lateice B.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
David was totally through with his visit and recognize things previous workers didnt.
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Perfect Service Heating & Air
Thank you for your continued business and your review!

Brett M.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
My wife was home with my son when the man handling the maintenance service was there so I was not there to experience his service in person. She did however say that he was very professional and courteous while he was there.
Description of Work: Heating & A/C maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Perfect Service Heating & Air
Thank you for your business and your great review!

Christina B.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
The technician, Brendan was really respectful and pleasant to have in my home. He was efficient and wore shoe coverings and a mask. There was a duct that had been hanging down and he secured it for me and taped up a few others that had loose tape. He went above and beyond to take care of my home and I would highly recommend this company if all their technicians are as great.
Description of Work: My HVAC was due for it's 6 month service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Perfect Service Heating & Air
Thank you for your continued business and your awesome review!

James W.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
I was well satisfied. Mr Vincent thank you
Description of Work: Heating & A/C

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Perfect Service Heating & Air
Thank you for your business and your review!

Jane J.
10/2020
1.0
air duct cleaning
  + -1 more
I called them back to check my ductwork as it was blowing out dust and has been for years but they didn't pay attention. They came in Jan 20 but he only cleaned the blower and below. Said above the UV light was fine, although he didn't look. So a nice fellow named David came, took the vent out of the worst room whch was my closet. The vent was Covered in black mold! They came back and cleaned everything. And refunded the $1250 I paid in Jan. However, mold spores bore down into the material of ductwork (which is a ridiculous type material as things stick to it unlike metal, but metal can be cleaned better) Anyway, I had to have an HVAC company come that knew about mold and some of the ductwork had to be replaced, Then I had Pure Maintenance do their specialty dry fog and Everpure treatment to kill the mold in my home. Every single surface is considered contaminated! So I cleaned many things with a product for mold and non-toxic. After the ductwork and dry fog I paid cleaners to come and get things I couldn't. I am disabled but can do some but not all. Every curtain, window, papers, books, well, it's overwhelming. The cost was huge for me. But it had to be done. So folks, if you have mold in your ductwork it's in your home too and Mold Toxcicity is no laughing matter. Google black mold or moldremoval or Dave Asprey podcast and check out his black mold pod. It's astounding what it can do to you, even affect your brain, all kinds of mental health problems, fibromyalgia, even causes Alzheimers. These HVAC commpanies better get on board with this. It's in school buildings, buildiings people work in and they don't even know it!! They just start getting all these diagnosis. So that's why I'm posting this so others can prevent or correct the problem before they get sick. I paid out $6K to Precise Temps and Pure Maintenance to get my home clean again. I'll never use Perfect Service again and whoever I do use WILL check the ductwork!!.
Description of Work: Redo ductwork cleaning from Jan 2020

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Response from Perfect Service Heating & Air
Thank you for your continued business since 2010. You have had issues with Microbial growth on several occassions which we resolved with a UV light installation. In 2019 we inspected your duct work and found no major areas of concern and only dead microbial growth. in January 2020 we found some dust in your duct work along with the dead microbial growth which we resolved by cleaning your duct work. At your request we sent a technician to double check the duct cleaning we performed. He was honest and upfront with you that the duct cleaning crew didn't fully clean everything as they are trained to do. We refunded the full amount you paid for the duct cleaning and even hired in Merry Maids, at our expense, to clean your home. We literaly couldn't have done anything else to rectify the situation. You also have about 3 years left on your Heat Pump warranty. Starting 9/7/2021 the last 2 years is covered exclusively by Perfect Service.

Riva B.
10/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Very easy service. David the technician and Anita in the office were great
Description of Work: Seasonal AC/Heating tune up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Perfect Service Heating & Air
Thank you for giving us the opportunity to earn your business and for your review!

Tom N.
09/2020
1.0
heating & air conditioning/hvac
  + -1 more
HVAC Cleaning, Services and Inspection
Description of Work: This year was the last straw. Every year we are subject to a long list of reasons why our current heat pump (from 2007) is just terrible and needs to be replaced. We happen to have a relationship with another HVAC company who we then ask to come out and do the same work. Guess what? With some minor work (part replacement, etc.) our unit is just fine. This year we are done with these scam artists. Don’t waste your time or your money with Imperfect Service🤨

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0


Response from Perfect Service Heating & Air
We called and talked to Mrs. [Member Name Removed] today to try and figure out what is going on and work things out. After checking our records we see that we refunded your last payment of $139 around 5/20/2019. We have performed three cleanings for you in the past 2 years that you have not had to pay us for. While on the phone with Mrs. [Member Name Removed] today we offered to pay for your other company to meet us at your home and us both go back over your system together to confirm our findings and to clear our name of any slander. We had two technicians at your home on 7/2/20 and both of them found the same issues. We are fully confident that what we told you is the truth and we would like the opportunity to show you that hard work, dedication, and attention to detail far outweigh a quick check that tells you everything is ok. Because we know the truth is important to you we look forward to your return phone call to schedule for us to come back to your home to meet with you and your other company so that you can find out exactly what is going on with your air conditioner. Thanks, Management

Kim H.
09/2020
4.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
They came through. After the trouble they had they paid for the other company's repairs & they offered us a free years cpntract.
Description of Work: air conditioning work
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Perfect Service Heating & Air
Thank you for your continued business and your updated review!

Charles G.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Young man was professional, friendly, helpful and worked in a timely manner.
Description of Work: Annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Perfect Service Heating & Air
Thank you for your continued business since 2014 and your great review!

Gregg R.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
Hard working and knowledgeable crew with a very strong focus on perfection . I called at 6:20 pm on Saturday and the unit was installed and running by 3:30 am Sunday!
Description of Work: Replace air handler and outdoor unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Perfect Service Heating & Air
Thank you for your business and your awesome review!

Contact information

6540 Trussville Clay Rd, Trussville, AL 35173

https://www.perfecthvac.com/angies-list/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Bonded

Insured

Licensed*

Trade License Number
11033
Trade License Locale
AL
Trade License Authority
Alabama Board of Heating, Air Conditioning & Refrigeration Contractors
Trade License Expiration
12/31/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

Perfect Service Heating & Air is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Perfect Service Heating & Air accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Perfect Service Heating & Air offers free project estimates.
No, Perfect Service Heating & Air does not offer eco-friendly accreditations.
Yes, Perfect Service Heating & Air offers a 5% senior discount.
Yes, Perfect Service Heating & Air offers emergency services.
Yes, Perfect Service Heating & Air offers warranties.
Perfect Service Heating & Air offers the following services: Residential service, installation, and repairs of air conditioners, heat pumps, and furnaces. Whole-home air purification systems. Ductwork repairs and modifications. Duct Cleaning Whole-home Disinfectant Water Heater installation
We do not do any commercial work.

Contact information

6540 Trussville Clay Rd, Trussville, AL 35173

https://www.perfecthvac.com/angies-list/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM