Haynes Cabinet Shop

This contractor is as crooked as they come. He said he had 3 workers in his crew. My husband, I and my daughter ended up helping him install boxes. He started out (months late) installing a few correctly stained boxes (just the frames upon/in which the cabinet doors and drawers would go in). He promised it would be done before Thanksgiving (5 months away). Thanksgiving came and went (I had to buy temporary metal shelves to hold dishes and pots). He started to bring clearly unstained boxes. He was just spraying colored glaze of some sort without staining them first. He claims he can't guarantee colors because of grain (this is his ploy to get out of staing them all together!) He was full of yes mam's I can do that, almost REFUSED to put anything in writing - that way he can say, "This was an additional request". Was reluctant to provide an address of his company (apparently it is his garage - which is ok, if his work was done reasonably well, but looked like it was done in a garage.) The boxes were not measured correctly, he had to redo some of them. All in all it was horrible. He took almost all the money in payments without delivering the product. He often wouldn't show up when he said he would. He became verbally abusive when I wouldn't pay him more without him providing the completed cabinets! I called my lawyer who recomended a Cease and Desist Letter. I had to install a house protection system because he frightened me.

The cabinet construction and installation were unsatisfactory. The "straw that broke the camel's back" was the unlevel kitchen cabinets on which the slide-in range rests meaning, of course, that the range is not level and one cannot cook on or in an unlevel range. It is the cabinet maker's responsibility to insure that the cabinets are level. Other items that are unsatisfactory are as follows: the drawers don't close correctly, one cabinet has a centerpost, one drawer support came unscewed, the cabinet interiors are essentially raw; plywood was used on the cabinet doors and end boards rather than maple wood. The bath cabinets were not constructed to the dimensions specified. Additionally, at the time we agreed on the details of the work; we agreed on frameless cabinets and small door hinges. The cabinet maker reniged on both of the latter. I have attempted to contact Mr. Haynes by phone and by letter and he has not attempted to remedy the unlevel range problem. Clarifying Response: Keep in mind the issue in this complaint is the unleveled kitchen cabinets which result in an unleveled drop-in stove. The latter impacts baking and cooking. Mr. Haynes? response contains the first time I have heard that the floor was ?bad out of level? and ?added weight? was the cause. He has had many opportunities to bring the ?unleveled floor? to my attention before this complaint and did not. It is common to have a floor drop, and this could be the reason for the unleveled cabinets. That said, it is still the cabinet maker?s responsibility to level the cabinets. (The 3? drop that he suggests is an exaggeration as well as the ?added weight?. The kitchen is now where the kitchen was before.) To Mr. Haynes issues that are unrelated to the complaint of unleveled cabinets, I want to make these clarifications: ?Cabinet makers do computer aided design not clients (I provided him copies of the cabinet portions of professionally drawn blueprints and also some hand drawings of my own to conceptually depict the desired cabinets. If Mr. Haynes had done a computer aided design of my cabinets using his own measurements of the kitchen, he could have avoided the problems he had with the corner cabinet and the small tightly fitted bath room cabinet. ?Mr. Haynes did tell me before he started the actual construction of the cabinets that, for various reasons, he didn?t want to build the frameless cabinets nor use the hinges that I had selected but not before our contract and my down payment. It was some time after our original agreement and the building project was well underway. It would have held up the building project if I had to secure another cabinet subcontractor at that late date. I felt like my hands were tied which is the reason I agreed to accept his change to our original plan. ?The inside of my cabinets in my home and those at Lowe?s and Home Depot have a smooth, finished look and feel to them that Mr. Haynes cabinets do not have.