Gulf Coast Air & Power Inc

Description of Work: Removed my ancient unit and installed a new higher seer unit

Description of Work: I use Gulf Coast Air & Power Inc for my heating and air conditioning. They also have someone to service our generator.

Description of Work: I built a new home and they did the air and the electrical wiring. The wiring was absolutely horrible and still having trouble with the ac system.

Description of Work: They installed A/C units in two homes for me.

Description of Work: They replaced my heating and air system at my house. They upgraded the unit, upgraded the copper and checked the duct work.

Description of Work: Kool Air did work on my roof.

Description of Work: In Sept of 2010 replaced a bryant unit with a 16 seer high efficient rheem heat pump by Gulf coast air and power. Had problem from beginning witih unit not taking out humidity. Then in May when out side temps where in high 90's the unit could not cool my house to less than 78 degrees and was very humid. Tech. Rick came to check unit and said that it was because the attic fan was not working so the attic was too hot . I told him the attic fan had not been working for the last 5 years and my old unit had no problem cooling. He said that when i had the fan replaced they would check out the unit again if it didn't cool. In August 20ll the attic fan had been replaced but of course it didn't make any difference so i called again and teck Chris Guy came to check my new unit. Meanwhile I got a 2nd opinion from another catompany who was not a rheem dealer and because of that and unit still under 1st year warranty they could only give opinion. They told me that there was a air flow problem and didn't think the unit was properly insstalled which I reported to tech. Chris. When Chris was out in Aug he said it could be a valve and replaced it. That did make a difference in the cooling perfomance. After my warranty ran out I called someone else to do maintenance service and found out that there was a problem with the heating and that it had not worked right since it was installed which can be told by data stored by this high tech unit. Also had a thermostat that apparently gives codes to indicate when there is a problem. I failed to mention earlier in this statement that my thermostat stated that heat pump needed to be serviced soon after I had unit installed and I reported that to Gulf Coast. I have been told by the company that is now servcing my unit that the communicating board was bad and had never been working and that is why I had an air flow problelm. I contacted the owner Mr. Turner and asked that I be reimbursed for the work done by Estes heating and air who replaced the bad part. I said that I had problems from the beginning and that his techs. were not able to find problems that other companies were able to find which should have been found. He has not resonded back even though he told me he would and will not return my calls. In December this unit was making loud noised and I again had Estes Air out and same valve had to be replaced again and was told by tech. that unit had not been properly installed.