Moon Plumbing Mechanical

Initially, the time frame was grossly underestimated. I was told it would take 2 to 3 days. It took 2 weeks. Sheet rock was cut in the bathroom without blocking the door to keep sheetrock dust from billowing into the adjoining bedroom. A full dump truck was left on site over a 3 day weekend. Bathroom fixtures, old water heater, and large cardboard boxes were left on my yard over that same weekend. That left me to roll the fixtures onto my parking pad in order to cut my yard. The medicine cabinet was not centered over the new vanity. The solution was to install small corner shelve beside the medicine cabinet. One inch thick boards, not sanded or prepped in any way, were cut to fit. Then they were screwed into the wall. The screws were not screwed in flat to the surface. The toilet always continues running after I flush. Each time I use it, I must take the lid off of the tank to raise up the ball. The seams of the shower were not caulked. Brown gorilla glue was used and not wiped off the surface of the shower. The one person who showed up each day at the beginning of the redo was run off before he finished the drywall. It was left to me to find someone to finish sanding it before painting. The owner of the company insisted that the only allowable place to install the tankless water heater was 6 inches from the floor. If this was so, there would not be enough floorspace for my side by side washer and dryer. I did research and found a plumber who would install the water heater above the heighth of the washing machine, as is allowable. At this point, Mr Moon conceded, after the initial installation. From the beginning, Mr Moon kept trying to impose his ideas on my remodel. He made great effort to sell me a conventional water heater. He told me I was "Old School" when I told him I required a medicine cabinet, not just a mirror. Another thing he did daily was tell me each day before he left was that they would be back the next day to finish the job. Overall, by the end of the two weeks, They needed to pour concrete in the bathroom. They washed out the excess concrete from their wheel barrow on my grass. Those of the crew who smoke threw their cigarette butts all over my yard, although I have ash trays on my front and back porches. The reason that I went with Moon Plumbing to begin with is that I had good history with them. They are not longer the professional company that I dealt with years ago.

They were very knowledgeable, timely and very professional. Their prices quoted were rather high compared to other quotes we got so we decided not to go with them. Mr. Moon came out himself and he was very professional and very knowledgeable. We would recommend getting a quote from them. He gave us options and ideas which definitely helped because it was the first plumbing quote we got. He came right on time.

Master Plumber was on time and the price was reasonable.

This service company is on time, courteous, efficient and did an excellent job for a fair price. I would definately call them again if I needed a plumber.

The thing I like best about Mr. Moon is his promptness in responding. When we have had a plumbing emergency, he has come as sonn as he finished what he was working on. His work has always been top-notch. Sometimes we have gotten competitive quotes, and his prices were always reasonable, if not the lowest. The only job for which we decided not to use him was when he was going to need a carpenter to help him do the job, and our insurance company wanted us to use another plumber whom they said could do it without any carpentry work. We appreciated that he was honest enough to tell us what he could and could not do. We have never had any unpleasant extra charges show up. Overall, we are so satisfied with Mr. Moon that he is our first choice whenever we need a plumber.