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Hammock Plumbing Co

Plumbing, Drain Cleaning, Kitchen and Bath Remodeling

About us

Hammock Plumbing is a family owned and operated business. We have been in business since 1996. We are licensed and insured.

Business highlights

28 years of trusted experience

Services we offer

Our business hours are 8-4:30 M-F and 8-12 on Saturday. We offer drain cleaning for all drains: tub, sink, lavatory, washing machine, toilet, and sewage. We offer repair or replacement for all fixtures, faucets, water heaters, sewer and water lines. We repair leaks under slabs. We specialize in bathroom remodeling. We also repair and install gas lines to water heaters, space heaters, stoves, gas logs, etc.

Services we don't offer

French drains, septic tank pumping, and drain fill lines

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-23 of 23 reviews

Nicole C.
08/2023
1.0
plumbing
  + -1 more
I asked that ALL the pipes no matter what the function (hot, cold, drain, etc.) to be changed under my small 1500 Sq. Ft. home. I asked specifically for my sink to drain better, when my washer was draining have my sink (downstairs not gulp & make noise) and was promised all would be done. After 4 hours they were done, FOUR! The washer lines were not changed & the sink still makes gulping sounds, on top of that my kitchen sink stops up IMMEDIATELY when turning on the water, plus there are no new water lines under the sink. Behind the shower & the toilet there's a hole in the wall where the lines were replaced just there-not fixed. I have had knats coming up from my sink drain for months and they will not go away. The sad part is I told Joe I trusted him & he knows he charged me too much & did not complete the job as he should have. I am on disability income & had to borrow the money to pay him and I am still having these problems with no warranty & I had to ask for a receipt. Shame.
Description of Work: I wanted every pipe in and under my house changed, no matter what the purpose, which was stated in the walk through. EVERY SINGLE PIPE NO MATTER WHAT THE PIPES FUNCTION OR CONDITION.Left holes in the brick on the outside of my house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$3,800

Gerald K.
01/2023
5.0
plumbing
  + -1 more
Joe and Jake are a great team and with Donna’s moving them from job to job, they may be the best plumbing service in the country. Quick and knowledgeable regardless of the job.
Description of Work: Replaced disposal in kitchen and fixed small leak in bathroom.360

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Amelia M.
10/2018
5.0
plumbing
  + -1 more
They repaired it and also found a fire hazzard.
Description of Work: The hot water heater went out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Cathy W.
08/2017
5.0
plumbing
  + -1 more
Awesome. They are the best plumbers in the area.
Description of Work: Toilet fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Andrea A.
01/2017
5.0
plumbing
  + -1 more
Service was excellent. They were the only company willing to come same day. Joe and Jake arrived early, did service promptly and efficiently. Reasonable charge. Would definitely recommend their services!
Description of Work: Fix leak on main water line in our front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Bernard C.
10/2016
5.0
plumbing
  + -1 more
Joe and Jake Hammock came within an hour of calling. The work was done quickly and the cost was less than I expected. Will definitely use again.
Description of Work: They replaced hot and cold water valves on two lavatories and cutoff valve on two toilets. Also fixed leak in supply line to one lavatory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Hiram R.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Quick service and very knowledgeable staff.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon H.
06/2016
5.0
plumbing, drain cleaning
  + 0 more
Very pleased with this company. They provided same day service and were friendly and efficient at a reasonable cost.
Description of Work: Bathtub faucet repair and drain assembly replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy C.
12/2015
5.0
plumbing
  + -1 more
Very courteous. Found the problem quickly. Responded the same day I called.
Description of Work: Repaired a water leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy C.
12/2015
5.0
plumbing
  + -1 more
Great job.
Description of Work: We had a continuous water leak outside and 3 different plumbers had searched for it without success. Mr. Hammock found the problem within 15 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joseph R.
09/2015
5.0
plumbing
  + -1 more
These guys have always gotten the job done quickly and have always done the job right for us. This time was no exception, we are always pleased with their work.
Description of Work: Replaced the water hookup for our washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Terry L.
07/2015
5.0
plumbing, home remodeling
  + 0 more
They were awesome, I would never call another plumbing company except for them. They cut holes in the walls to do the work, they put a plastic cover and panel. They were so neat and professional. They did a professional job, they are truly master plumbers. They were punctual, explained everything and they were awesome.
Description of Work: I used the services of Hammock Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Carole R.
02/2015
5.0
plumbing
  + -1 more
The Hammocks are highly professional and do expert work. They are also extremely courteous and personable.
Description of Work: Removed bathtub and installed new plumbing for shower. Also removed and reinstalled commode for tile installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael D.
03/2014
5.0
plumbing
  + -1 more
They came the same day I called. Quoted me a price and stuck to it. Had to dig out around meter box and everything was put back nice and neat. They gave me clear instructions and what to keep an eye on going forward. Great professional workers. Highly recommend.
Description of Work: Water pressure reducing valve installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

John Z.
07/2013
5.0
plumbing
  + -1 more
Showed up promptly at the scheduled time. The plumber was exceptionally professional and knowledgeable about his job. He accurately assessed and fixed the issue. I will definitely use them for future services.
Description of Work: Fixed toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

cherry S.
05/2013
5.0
plumbing
  + -1 more
Very satisfied with the job. It only took them few minutes to know what went wrong and then fixed.
Description of Work: They check pipes if any disconnected lines had occured, check if any blockaged along the pipes.Technician found a part of the pipe that need to be cleaned, and they cleaned it thoroughly. Drain went smooth after that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Glenn M.
05/2013
5.0
plumbing
  + -1 more
Great service and work. They were able to fit in my leaky shower repair between other jobs and that was great. My job was not really a emergency but they came out the same day that I called. Joe also called about 25 minutes before showing up. They were a father and son team and both very kind and professional. (Joe and Jacob i think) I'm sure I paid a little more for the fastest plumber response ever but the work that they did was great. I had another individual come out previously who was not able to complete the job at all, and these guys made it look easy. Here, and on to the next job in about 20 minutes total. I will use these guys again in the future for sure.
Description of Work: Fix a leaking shower faucet. The shower has been leaking for some time. It was a build up of sediment in the shower handle valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Richard C.
03/2013
5.0
plumbing
  + -1 more
Joe, Donna and son Jake have always been friendly and extreamly professional. They are a company that you can trust and count on.
Description of Work: Over the years they have repaired: Busted water pipe in slab in the middle of house, they located it spot on and repaired the pipe. Believe me you dont want to break out a jack hammer in your spare bedroom on your own.They did a great job and was out of there in 2 hours with slab repaired. Replaced water heater. Repaired water main into house. Other misc plumbing problems we have had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Marilyn W.
07/2012
5.0
plumbing
  + -1 more
I called about the problem I was having, and within 2 hours the repairperson was at my door as promised. The repair job was done in about 30 minutes. The repairperson was prompt, courteous, and very knowledgeable and I was very pleased withthe service. I would definately use their services again.
Description of Work: Fixed leaky facet in bathtub/shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Deborah S.
06/2012
5.0
plumbing
  + -1 more
He was very good and I was impressed by him. It was reasonable. They were very polite. I knew that he would fix the job; he was that type of person. He knew what he was doing. He had a belt on, that was a good thing.
Description of Work: I used Hammock Plumbing Co to fix the faucet which was dripping and he put the washer thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie T.
12/2011
5.0
plumbing, drain cleaning
  + 0 more
Both times we used Hammock Plumbing, they got the job done right. They were very courteous, professional, and reasonably priced. We were very happy with their recommendations and service.
Description of Work: The first time we used Hammock Plumbing was to install a water heater. The second time was in June, 2011, they repaired both of the commodes in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Vicky Q.
11/2011
5.0
plumbing, drain cleaning
  + 0 more
Very good. prompt, professional and friendly- cost was ok- high quality work
Description of Work: They replaced inside toilet tank, and they repaired the faucets in the tub in both guest bathrooms. They were not applied correctly when house was built.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Cat W.
12/2010
5.0
plumbing
  + -1 more
Hammock Plumbing is top notch. They finished 4 jobs in under an hour (a stopped-up kitchen faucet, 2 toilet problems, and replaced a stem and handles on a bathtub). They had no problems with 70s era plumbing. They are prompt, knowledgeable, courteous and reasonable. They are the best!
Description of Work: Repaired a clogged kitchen faucet, repaired two toilets with flushing problems and replaced a stem and two bathtub faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

    Contact information

    3738 Sandfort Rd, Phenix City, AL 36867


    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Kitchen and Bath Remodeling

    FAQ

    Hammock Plumbing Co is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: 8:00 AM - 12:00 PM

    Hammock Plumbing Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Hammock Plumbing Co does not offer free project estimates.
    No, Hammock Plumbing Co does not offer eco-friendly accreditations.
    No, Hammock Plumbing Co does not offer a senior discount.
    No, Hammock Plumbing Co does not offer emergency services.
    Yes, Hammock Plumbing Co offers warranties.
    Hammock Plumbing Co offers the following services: Our business hours are 8-4:30 M-F and 8-12 on Saturday. We offer drain cleaning for all drains: tub, sink, lavatory, washing machine, toilet, and sewage. We offer repair or replacement for all fixtures, faucets, water heaters, sewer and water lines. We repair leaks under slabs. We specialize in bathroom remodeling. We also repair and install gas lines to water heaters, space heaters, stoves, gas logs, etc.
    French drains, septic tank pumping, and drain fill lines

    Contact information

    3738 Sandfort Rd, Phenix City, AL 36867


    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    8:00 AM - 12:00 PM