Lilly Designs - A Design Resource

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Working with Renee started off great but went downhill quickly. Initially, I found her likable and approachable. I had seen her store-front which I found appealing and I thought she would be fun to work with. I had already made many of my design decisions before we got to the point of actually beginning the remodel project --- particularly with regard to the kitchen --- but I wasn't sure how to determine what type of light fixture would be workable in the kitchen given the 25+ ft height of my ceiling and I didn't have a great vision for the main level bath remodel. There were a few things where I thought I would benefit from working with someone specifically trained to tackle issues that I found a little more challenging since I hadn't had such training. The experience of working with a designer was not at all what I expected, and at the end of the day, I did not feel like it was money well spent. If I had it to do over again, I would not have gone this route. I did not get what I needed from working with this designer. She did help me come up with some ideas for the bathroom that I was happy with but my overall experience working with her was not favorable. There were multiple errors in orders she placed on my behalf and her lack of planning resulted in delays in my renovation project (we were on a tight timeline so avoidable delays made me very unhappy). Because there were so many errors made on the invoices/purchase orders (most of which resulted in overcharges) it caused me to lose faith in her ability to handle my orders accurately and it caused a breach of trust. That's a difficult thing to repair once it's been lost. Perhaps Renee has other clients that are satisfied with her work; if you consider using her, ask for references. (She was not listed on Angie's List; I am writing the first review of her business as far as I can tell.) I didn't check her references in advance and I now wish I had.