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Pelham Paint & Decorating

Flooring Sales and Installation, Kitchen and Bath Remodeling, Ceramic Tile,

About us

Additional fax - (205) 664-1899. Additional contact name - Sara Street. Additional DBA - Benjamin Moore & Co.

Business highlights

47 years of trusted experience

Services we offer

Ceramic tile, carpet, flooring, painting interior & exterior, wallpapering, wallpaper removal, & remodeling kitchen & bathroom

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
38%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.5
responsiveness
4.8
punctuality
4.5
Showing 1-8 of 8 reviews

Rachael C.
08/2013
5.0
carpet installation, flooring contractor
  + 0 more
Opted to go with cheaper price.
Description of Work: Gave an estimate on carpet installation. Brought great samples though, inside decorator was great to work with over the phone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Lynda H.
10/2012
5.0
ceramic tile, flooring contractor
  + 0 more
We had a few SNAFUs along the way but my experience in the end was superb. The decorators in the store made all the difference. I could not more highly recommend a company than I would this company.
Description of Work: I used this company to purchase my tile for kitchen and baths. It was a special order and we had some problems with not enough of it. Time was a crunch so they went out of their way to make this happen and their employees were excellent. The decorators were especially significant in this whole process. They deserve a raise. Believe me that this is a company you will enjoy working with again and again. I certainly will over the years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Lynda H.
09/2012
1.0
interior painters
  + -1 more
It began very positively and I like the two women who work in the store. However, when the tile was ordered, the mistake began and it has quadrupled since. I do not seem to convey to the people at the store how important this is. The goal was to have everything completed prior to moving into the house. Now my kitchen is torn apart and the stove is sitting in the mddle of the room and cannot be connected nor completed until the tile work is completed. That is the nightmare.
Description of Work: When ordering ceramic tile for my kitchen and baths, the sweet girl I really felt for as she made a math error when ordering. However, it was overnighted the original first order. I did get it and discovered it was short about 60 tiles for my kitchen backsplash. I called the store after concluding what happened, I asked them to get the remainder of the tile in ASAP. Long story short, the second batch was special ordered and supposedly overnighted also. This was on Friday. It is now TUESDAY of the following week and everything in my new house is tiled except for the kitchen due to this error on their part. Today I am told that it was loaded on the truck TODAY, TUESDAY and will HOPEFULLY be here on Wednesday. Key word is hopefully. I am moving in on Thursday and my tile guy is meanwhile WAITING for this tile to finish this job. WHAT A NIGHTMARE. Now he will have to work around the family and dogs to finish up this job AFTER I move into the house. They do not seem to understand at Benjamin Moore that the whole point was to get all the work done BEFORE I move in. This is a mess. While I do love their paint, I will henceforth GO TO ANOTHER store to get paint after a lifetime of buying ONLY Benjamin Moore paints. What a sad ending but everyone be warned, do not buy anything you have to ORDER from the store.

Rating CategoryRating out of 5
quality
5.0
value
1.0

$1,000

Joy W.
01/2012
5.0
flooring contractor
  + -1 more
I bought the flooring separately and they installed it. They did an excellent job. I would absolutely use this company again in the future.
Description of Work: Pelham installed both hard wood flooring and tile in my home after a flood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Monica C.
02/2010
4.0
flooring contractor, home remodeling
  + 0 more
Overall went well and was happy with the end result. Flooring people were late one day and did not come;until the following day to finish up. Workers did do a good job and the floors look great.
Description of Work: Removed old flooring and put down new hardwoods and stone flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$2,500

JULIE W.
07/2006
4.0
ceramic tile
  + -1 more
The work they did was OK. There were two places were the grout was showing through and I felt they should have came back out and fixed it, but they never did. Other than that everything was fine.
Description of Work: We had porcelain glazed tile installed on our kitchen floor. They installed it over our old linoleum.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

LARRY C.
07/2006
4.0
home remodeling
  + -1 more
The service could have been a tad better, but they did an excellent job. They showed up on time and cleaned up all the mess. I was real happy with my floor, and it is a high quality floor as well.
Description of Work: They installed new vinyl tile on our kitchen floor and new tile on our backsplash.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,300

07/2006
5.0
carpet installation, flooring contractor
  + 0 more
The company did a great job. They came on time and finished the work in a good amount of time. The finished product looked amazing and I was very pleased. I think the workers were very friendly and worked well with our requests. The bedrooms are all of a good size, but I am not sure on measurements.
Description of Work: We had our three bedroom home carpeted and our kitchen tiled as well. The kitchen measures approximately 10x10. The bedrooms are all of a good size, but I am not sure on measurements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    2996 Highway 31 S, Pelham, AL 35124

    thepaintstores.com/locations/locations/sb.cn

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Kitchen and Bath Remodeling,
    Ceramic Tile,
    Carpet Sales and Installation,
    Interior Painting,
    Exterior Painting,
    Wallpaper,
    Wallpaper Removal

    FAQ

    Pelham Paint & Decorating is currently rated 4 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Pelham Paint & Decorating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Pelham Paint & Decorating offers free project estimates.
    No, Pelham Paint & Decorating does not offer eco-friendly accreditations.
    No, Pelham Paint & Decorating does not offer a senior discount.
    No, Pelham Paint & Decorating does not offer emergency services.
    No, Pelham Paint & Decorating does not offer warranties.
    Pelham Paint & Decorating offers the following services: Ceramic tile, carpet, flooring, painting interior & exterior, wallpapering, wallpaper removal, & remodeling kitchen & bathroom

    Contact information

    2996 Highway 31 S, Pelham, AL 35124

    thepaintstores.com/locations/locations/sb.cn

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM