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PC REMEDY COMPUTER REPAIR INTERNET MARKETING

Computer Repair

About us

On site service, web hosting, and application development.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

VIRUS / SPYWARE DETECTION & REMOVAL, ONSITE COMPUTER & LAPTOP REPAIRS, HOME & BUSINESS NETWORKING, WEBSITE DESIGN, DEVELOPMENT, PLACEMENT & HOSTING, HARDWARE INSTALLATIONS & DESIGN, WIRELESS SECURITY, WEBSITE HOSTING & DEVELOPMENT, REMOTE CONTROL CONFIGURATION.

Services we don't offer

Ask for details.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.718 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
6%
3
11%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-18 of 18 reviews

Evelyn T.
01/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: He's very good about coming out when we need him, he's knowledgeable, always takes care of our computer when we have issues, and is very reliable and personable.
Rating CategoryRating out of 5
Yes, I recommend this pro

John C.
11/2015
1.0
computer repair
  + -1 more
unknown
Description of Work: I called to setup an appointment, left a message and supplier never returned the call.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Bob D.
06/2015
5.0
computer repair
  + -1 more
After doing all the diagnostic checks and putting in a new power supply, Kevin finally told me that he would like to take the unit with him since it still wasn't performing like either of us wanted. I was without my PC for a few more days which didn't really matter since it hadn't worked for a couple weeks anyway. The wait was well worth it. He called me the following Monday to let me know that the unit was running fine and that he would like to meet me back at my home to test it out and finalize everything. Even though he had kept it for a few days, he still only charged me for the 2 hours he had spent at my house plus the cost of the power supply he put in it. My PC is running like new. I highly recommend Kevin and his services. Professional in every way.
Description of Work: Kevin came to my home and spent a couple hours working on my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Larry M.
06/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: The representative told me it really was not worth putting money into my old laptop and did not charge me anything to check it out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa R.
01/2015
3.0
computer repair
  + -1 more
unknown
Description of Work: I was having a problem with my printer. This company was unable to fix my problem but did not charge me the full quoted price, even though the technician was here for 2+ hours.

Rating CategoryRating out of 5
punctuality
5.0


JAMES T.
01/2014
4.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$39

Evelyn T.
01/2014
5.0
computer repair
  + -1 more
It was extremely good. He really did a good job. He was fast and very competent. The computer was in really bad shape and he did a good job cleaning it up.
Description of Work: We used PC Remedy Computer Repair Internet Marketing to service our computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Evelyn T.
12/2013
5.0
computer repair
  + -1 more
Very good, and very efficient. Did everything he needed to do in a timely manner. Really pleased with service. I would certainly use them again. It was amazing how fast he did the work.
Description of Work: Cleaned out my computer and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$65

Kenneth K.
11/2013
3.0
computer repair
  + -1 more
No visit or contact.
Description of Work: Contacted via email to get problems, conditions of computer. We gave him some preferred dates to visit, but did not hear anything back from him.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
1.0

$39

Response from PC REMEDY COMPUTER REPAIR INTERNET MARKETING
The best way to schedule a service call is to call 205-979-6638. Please leave a message if you don't reach me. If it is an emergency, leave a message and call back after a few minutes. I am a one-person operation and may not be available to answer right away. I provide phone, remote, or on-site service for business and residential customers. All calls must be scheduled in advance and non-contractual customers might have to be rescheduled depending on workload. All work has been completed on your computer. If you have any further questions please call anytime. Thank you for your business.

Paul H.
11/2013
5.0
computer repair
  + -1 more
Excellent ork
Description of Work: Fix computer speed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

sam W.
11/2013
5.0
computer repair
  + -1 more
on time, cordial, worked hard and did the job well!
Description of Work: set up network

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Charlie T.
10/2013
5.0
computer repair
  + -1 more
I cannot say enough about Kevin Henderson and his professionalism. He was punctual, very courteous, knowledgeable and supportive. He worked diligently from the moment he arrived at my home until he left with my laptop in tow late that afternoon. I couldn't have asked for better service and will definitely be calling on him again for all my computer needs. I know that he had to have put in at least 10 hours on my laptop in all, but he only charged me for two hours. I felt guilty only paying him for the two hours, but he was insistent that I not pay more and that he worked on it because he wanted to and he wanted my future business. He could have easily just told me to give up and get another laptop and then charge me for several more hours. I have already recommended him to some of my friends. I hope they will give him their business too, because it will help him in his business and they will pay a fair price for such an important service. Thank you for recommending Kevin. He's awesome! Cindy Thomas 20 Monte Tierra Trail Alabaster, Al. 35007
Description of Work: Kevin repaired both my Desktop Computer and my Laptop. He sat with me at my home for over 3 hours working on them and ended up taking my laptop home with him and spent several more hours before he was able to get it working properly. It has worked well ever since he brought it back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Sheare A B.
12/2012
5.0
computer repair
  + -1 more
Initially, I had thought the only issue was the power jack, but the hard drive also had issues. Kevin went above and beyond, even attempting to save the data on the bad hard drive. Prior to each actual service, he contacted me to inform me what needed to be done, and approximately how long it would take to order the necessary parts. I was very pleased with both the service and the ready communication and would recommend PC Remedy to anyone.
Description of Work: The power jack on the laptop was replaced, and when the hard drive proved to have bad sectors, a new hard drive was installed with the operating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

PAMELA H.
09/2012
5.0
computer repair
  + -1 more
Kevin Henderson has a way to diagnose the problem over the phone, and if that does not work, he sets up an appointment to either come to your house, or to drop it off at his office. He repaired the computer in a short time, so that I was not out of a computer for long. I would definitely recommend this computer service to anyone who needs repair work.
Description of Work: My computer had "bugs". Kevin came out when he said he would and promptly repaired my computer. He is the nicest professional that I have had come to my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Raye S.
05/2012
5.0
computer repair
  + -1 more
Very Well
Description of Work: Kevin had an unusual assignment for me. I had him to coordindate my computer with my Magic Jack. He wasn't familiar with M. J., but he figured it out in about 3 minutes.....................also serviced computer. Very pleased with service...........................and he gave me a $20.00 discount, because it only took about 45 minutes

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Jean M.
02/2012
5.0
computer repair
  + -1 more
The repairman did a good job. He fixed the problem and charged exactly what he quoted us.
Description of Work: PC Remedy Computer Repair Internet Marketing repaired the hard drive on my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$393

Eugenia S.
10/2009
5.0
computer repair
  + -1 more
I would highly recommend PCRemedy to anyone need computer services. Owner is highly professional and knowledgeable. My computer works better than ever!
Description of Work: Complete diagnosis and repair of issues I had that disabled my computer. He also recommended other steps to enhance computer performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

PAMELA H.
10/2006
5.0
computer repair
  + -1 more
Kevin and Matt answered my call on the first try. Then one or the other would talk me through what I perceived as the problem. They tried to walk me through the repair process, and when my limited knowledge of computers was stated, Kevin came to my house and repaired my computer. His professionalism was evident throughout his persona. He also cleaned up as he went. I am very happy with this company and will use them again.
Description of Work: Kevin took my computer and debugged it of all the viruses that it had accumulated. This made my computer much faster than it was. Also, he reworked my hard drive so that it is better and faster now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    3590-B HWY 31 S STE 180, Pelham, AL 35124

    www.PCRdirect.biz

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    PC REMEDY COMPUTER REPAIR INTERNET MARKETING is currently rated 4.7 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    PC REMEDY COMPUTER REPAIR INTERNET MARKETING accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, PC REMEDY COMPUTER REPAIR INTERNET MARKETING does not offer free project estimates.
    No, PC REMEDY COMPUTER REPAIR INTERNET MARKETING does not offer eco-friendly accreditations.
    No, PC REMEDY COMPUTER REPAIR INTERNET MARKETING does not offer a senior discount.
    Yes, PC REMEDY COMPUTER REPAIR INTERNET MARKETING offers emergency services.
    Yes, PC REMEDY COMPUTER REPAIR INTERNET MARKETING offers warranties.
    PC REMEDY COMPUTER REPAIR INTERNET MARKETING offers the following services: VIRUS / SPYWARE DETECTION & REMOVAL, ONSITE COMPUTER & LAPTOP REPAIRS, HOME & BUSINESS NETWORKING, WEBSITE DESIGN, DEVELOPMENT, PLACEMENT & HOSTING, HARDWARE INSTALLATIONS & DESIGN, WIRELESS SECURITY, WEBSITE HOSTING & DEVELOPMENT, REMOTE CONTROL CONFIGURATION.
    Ask for details.

    Contact information

    3590-B HWY 31 S STE 180, Pelham, AL 35124

    www.PCRdirect.biz

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM