Mr Bugg's Pest Patrol Inc

Pest Control

About us

Mr. Bugg’s Pest Patrol, Inc. was established in 1980 and started as a one man business. Over the past 36 years we have grown to 29 employees but maintain our original goal, to make each customer our top priority. David Kellis, the owner, believes in treating everyone with integrity and respect and has gone to great lengths to instill this philosophy throughout the company. The pest control industry recognized this attribute by electing David as the President of the Alabama Pest Control Association in 2005. The company’s General Manager, Susan Taylor, was recognized as continuing this tradition when the Association voted her the President 2015. We always embrace green technology in the use of any pesticides. Whether we are utilizing baits, residuals or some type of trapping program. Some of the brand name products or systems we use, you may recognize such as: Sentricon, Termidor, Arilon, Top Choice, Suspend, Demon, Tempo, etc. We believe that it is most beneficial to our customers to be as diversified as possible in the ongoing battle against pests. Our goal is to free up our customers’ time and manpower by taking care of their pest control needs as well as providing peace of mind by knowing a licensed company with ongoing training is at their service. Locally owned & operated, bonded & insured. Online payment options available. Additional email - contact@mrbuggs.com. Award winning.

Business highlights

44 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

We provide residential and commercial pest, termite and animal control services. Customers have the option of 1 year service agreements providing free re-services or one time only treatments. We offer both conventional and baiting methods for termite control. Additional services are also offered for mosquito reduction and fire ant control. For commercial restaurants we service both daytime and evening for maximium convenience for our customers. Free no obligation estimates always offered.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.847 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 26-47 of 47 reviews

becky S.
06/2017
5.0
pest control
  + -1 more
we were pleased
Description of Work: pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karla S.
05/2017
5.0
pest control
  + -1 more
Excellent service and knowledge
Description of Work: Termite eradication and treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan M.
07/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Abbee M.
04/2016
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Mr Bugg's Pest Patrol Inc
Dear Ms. [Member Name Removed], Thank you for allowing Mr. Bugg's Pest Patrol, Inc. to serve your pest control needs. It was our honor and pleasure to be your company of choice and we look forward to serving any future pest control needs you may have. Thank you again, Susan Taylor General Manager

Randy C.
02/2016
5.0
animal removal, pest control
  + 0 more
unknown
Description of Work: Mr. Bugg's isn't always highly professional and the work the y perform is first rate. It is necessary for us, given where we live, to have pest control performed every 3 months. They are always prompt and the method they use for pest spraying is highly effective and does not pose any risks to our children.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Mr Bugg's Pest Patrol Inc
Dear Mr. [Member Name Removed], Thank you for allowing Mr. Bugg’s Pest Patrol to serve your pest control and fire ant control needs. We greatly appreciate your business and your feed back regarding our services. Given that the overall grade you selected was an “A” in your review, I assume you intended to say Mr. Bugg’s “is” highly professional instead of “isn’t”. If there are any items we need to address regarding any customer service issue please let me know. Our goal is to provide exceptional customer service and we would appreciate any input you might have to help us achieve that goal. Once again, we appreciate your business and thank you for allowing Mr. Bugg’s to serve your pest control needs. Sincerely, Susan Taylor General Manager

David K.
01/2016
5.0
pest control
  + -1 more
unknown
Description of Work: They did our pest control and termite prevention. They did a great job. Harry was great and they had good communication.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Mr Bugg's Pest Patrol Inc
Dear Mr. [Member Name Removed], Thank you so much for your kind words. It has been our pleasure to serve your pest and termite control needs. I will be sure to share your compliment with Harry also, it will mean a lot to him as well. Thank you again, Susan Taylor General Manager

Jennifer P.
01/2016
5.0
pest control
  + -1 more
unknown
Description of Work: They are always polite, friendly, and knowledgeable. They are very easy to work with. They send reminder cards when they are going to be in the area, but will always come at a different time if it is more convenient for me. I use them for my termite bond as well as regular pest control.
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret S.
12/2015
5.0
pest control
  + -1 more
unknown
Description of Work: They treat our house for pests on a quarterly basis.
Rating CategoryRating out of 5
Yes, I recommend this pro

Laurel B.
11/2015
4.0
animal removal, pest control
  + 0 more
unknown
Description of Work: Mesquito

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$64

Janet D.
08/2015
5.0
pest control
  + -1 more
unknown
Description of Work: They spray my house for bugs – inside and outside.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan M.
03/2015
5.0
pest control
  + -1 more
.
Description of Work: I use them once every two months. They did termite treatment and sprayed for bugs, ants and for any kind for roaches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$46

Carol M.
12/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

L W.
12/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Sprayed for wasps, gave report of where they were coming in at in attic. helped me get the house sealed. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Ragib H.
06/2014
5.0
animal removal, pest control
  + 0 more
unknown
Description of Work: We had a millipede infestation in our house. I called Mr. Buggs to inquire about their services. They were very professional. They patiently explained that they could come and kill the visible ones but the millipedes will return once it rains again. I was happy to get such an honest opinion from them ... shows they professionalism ... I'm planning to go back to them soon for mosquito treatment service for my backyard.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven W.
06/2014
5.0
animal removal, pest control
  + 0 more
unknown
Description of Work: Raccoons in the attic. They set traps and eventually caught the culprits. It took a while. The raccoons were quite clever and elusive, but Mr. Buggs persisted.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kay F.
03/2012
5.0
animal removal, pest control
  + 0 more
They come on time when they say they will come. They were pretty professional and they always clean up after themselves. They are doing a good job. It is the same price no matter how many times they have to come. The price is reasonable considering how many times they will come.
Description of Work: I'm using Mr Bugg's for getting flying squirrels out of my attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Carol M.
12/2011
5.0
pest control
  + -1 more
Representatives of the company perform duties as provided by our contract.
Description of Work: I have a termite bond with Mr. Buggs. Representatives monitor the property on a quarterly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

william M.
12/2011
5.0
pest control
  + -1 more
They are courteous and professional.
Description of Work: I use Mr Buggs Pest Control Inc for routine pest control and mosquito control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

08/2006
3.0
pest control
  + -1 more
This company did not meet my expectations. They were very inconsistent. Sometimes the inside was checked and not the outside and vice versa and sometimes they would only inspect the inside if we asked them. I also thought they were expensive for quarterly service. I will say however, that they did always arrive on time as scheduled.
Description of Work: I hired them to spray the outside and inside for bugs like roaches and ants, they were also supposed to check for termites when they came out. Price is for yearly contract.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$450

07/2006
5.0
pest control
  + -1 more
They did a great job on the garage and they will be coming back at a later date to treat the inside of the garage. I was not having any problems with the bugs so I was pleased with the results. They were a great group of guys.
Description of Work: They did a pretreatment on the garage for spiders, ants, and other pests. It was only the outside and around the slab.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Pete B.
07/2006
5.0
pest control
  + -1 more
This company does fine work and they have been around for years. They are very reliable. There has been no sign of termites since they have been inspecting my home. I would highly recommend them.
Description of Work: They inspected for termites, and checked the crawl space and perimeter of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

07/2006
5.0
pest control
  + -1 more
They do a really good job, and they are always prompt. I always know when it s time for them to spray because they send me a card in the mail. I notice the bugs start coming in right before it s time for them to spray, but after they spray, the bugs are all gone. I would highly recommend Mr. Bugg s.
Description of Work: The pest control man came by and sprayed the inside and outside of my house for all types of bugs. They spray my house every three months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70
    • 1
    • 2(current)

Contact information

3070 Pelham Pkwy Post Office Box 1357, Pelham, AL 35124

http://www.mrbuggs.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Locale
Alabama
Trade License Authority
Department of Ag and Industries
Trade License Expiration
09/30/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Mr Bugg's Pest Patrol Inc is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Mr Bugg's Pest Patrol Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mr Bugg's Pest Patrol Inc offers free project estimates.
Yes, Mr Bugg's Pest Patrol Inc offers eco-friendly accreditations.
Yes, Mr Bugg's Pest Patrol Inc offers a 5% senior discount.
No, Mr Bugg's Pest Patrol Inc does not offer emergency services.
Yes, Mr Bugg's Pest Patrol Inc offers warranties.
Mr Bugg's Pest Patrol Inc offers the following services: We provide residential and commercial pest, termite and animal control services. Customers have the option of 1 year service agreements providing free re-services or one time only treatments. We offer both conventional and baiting methods for termite control. Additional services are also offered for mosquito reduction and fire ant control. For commercial restaurants we service both daytime and evening for maximium convenience for our customers. Free no obligation estimates always offered.
ask for details

Contact information

3070 Pelham Pkwy Post Office Box 1357, Pelham, AL 35124

http://www.mrbuggs.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM