Benjamin Franklin Plumbing of Birmingham

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No expertise, would let me spend $1000?s for no reason

Very polite & respectful of customer. Very knowledgeable of the product requested.

Professional and fast

On time and friendly. Thank you!

On time and friendly. Thank you!

Nick was not only professional , he was kind and empathetic to my situation. I was impressed with his plumbing knowledge as he took the time to explain what he was doing. He fixed the toilet issue and then replaced my hot water tank on his own. I would definitely use this company again.L

Ryder was on time, courteous, and professional. The company responded very promptly. Even though I told them there's not a rush they had a man in the area at my house in less than 2 hours and the repairs done promptly.

Nice job overall

Would recommend again.

No comment

Plumbing Repair: Everything was great--the customer service and the technician. The pricing seemed to be a little higher than I thought it would be, but the work great.

They were willing to take the time to help me with this process and I am happy for their support...

He did a good job, and was charming, even made friends with my dog.

Satisfied.

The service person was very quick and efficient. I would recommend this company.

I cannot say enough about Michael who came out with Joseph and access the problem right away and the guy (sorry for got his name) who came out and did the work was friendly, professional and cleaned up property. We had 2 toilets backed up. HIGHLY RECOMMEND !!!!!

Great job!

The technician was knowledgeable and friendly. He fixed the problem in less than 30 minutes. Very satisfied.

Very professional and knowledgeable about their service.

Great customer service, arrived in a timely manner. Called to confirm, job was done to my satisfaction. It was a little more than I expected, but worth it to have the problem repaired.

DO NOT USE THIS SERVICE! THESE PEOPLE ARE NOT HONEST!!! I GOT A NEW AC UNIT THEY FAILED TO INSTAL AN MOLD ELEMINOTOR PART FOR A YEAR WHEN IT WAS INSTALLED IT REALLY DID NOT WORK I HAVE MOLD IN MY HOUSE RIGHT NOW BECAUSE OF THIER FAULTY SERVICE I HAVE TO PAY A COMPANY TO COME OUT AND REMOVE MOLD.. THE UNIT WORKS FINE THE SERVICE IS GARBAGE I WAS ARGUNING WITH THE TECH THEY REFUSE TO ACKNOWLEDGE THEIR WRONG DOING IF YOU WAN TO GET RIPP OFF USE THME--Stacy D.

In all fairness, I did not allow them to do the work, so I cannot rate them fairly. The plumber wanted to rebuild a brand new toilet, which was not necessary. I was pleased that he checked the water heater, and he checked the pressure, and explained my options. He wanted to install a new water heater, but this one according to the home inspection, was not that old. Plumber was friendly and polite and I am sure he would have done a great job rebuilding the toilet, but It was literally just purchased and did not need that. The supply line system is old and worn, and we only need an adapter put in with a new, flexible line.

I had a gas stove that needed to be connected they repaired it on the spot and the price was great

The techâ s visit was a well planned, rehearsed promotional to get us to buy into a plan rather than fixing the immediate problem. We paid $89 to hear a sales pitch. Consequently, we had to call and pay someone else.