Aqua Systems of Alabama

Water Filtration and Softening, Water Coolers

About us

Aqua Systems has been helping people improve their water since 1959. We are a water treatment company that specializes in water softeners, water heaters, drinking water systems, water purification, problem water solutions and large scale water solutions for business and industry. We provide service to Central Alabama and are part of a national company that has over 300 dealers nationwide. In today's busy world you don't have time for a water softener that constantly needs service. At Aqua Systems we understand that and have responded by building high quality water treatment products that are built to last through years of simple, trouble-free operation. We do not offer Emergency Services.

Business highlights

65 years of trusted experience

Services we offer

High quality doesn't mean high prices. Aqua Systems offers a comprehensive water treatment sales and service program that includes trained water professionals ready to assist you in choosing the best water softener system to professional installation, maintenance, and repair. The complete "turnkey" water treatment solution program is priced to fit into most every budget. Water softeners starting at only $599.

Services we don't offer

Emergency Services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.921 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
5%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-21 of 21 reviews

Jorge A.
01/2023
1.0
water heater repair
  + -1 more
Right from the start, the contractor called me and said that, in fact, it would not be $69 as the deal said, but $237. I'd say stay away
Description of Work: I needed a flush and inspection

Rating CategoryRating out of 5
value
1.0
responsiveness
5.0


Steven T.
03/2020
5.0
water heater repair
  + -1 more
Excellent work.
Description of Work: Replace gas water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Billy B.
09/2019
2.0
water heater repair
  + -1 more
This company's representative said that this particular repair was not worth his time and left.
Description of Work: Needed a thermocouple replaced on a hot water heater.

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
5.0


Response from Aqua Systems of Alabama
I apologize we are just seeing your review. We are sorry you had a bad experience. We did some research into what the problem could have been and discovered we do not have your name, address, or phone number in out system anywhere. It seems like this could have been another company. Please let us know if we can help in any other way.

Annis C.
02/2019
5.0
water delivery
  + -1 more
The water tastes amazing. They are very clean and professional!
Description of Work: Drinking Water

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John P.
01/2019
5.0
water softeners
  + -1 more
Aqua Systems did a great job of replacing my old water softener with a new softener/whole home water filter system. I am very pleased with the quality of the product and working with Aqua Systems.
Description of Work: Combination water filter and water softener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M D.
08/2018
5.0
water softeners
  + -1 more
It took a little while to figure out what they needed to do, but they finally gave us a new resin for our water softener which has helped it to work much better. They also assisted us in getting the grains set properly on the water softener. They took a water sample for an iron test but did not call us back on the results. Their pricing was better than others.
Description of Work: Resin rebed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$330

William L.
12/2017
5.0
water heater repair
  + -1 more
Good install. Professional service.
Description of Work: New hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas B.
11/2017
5.0
water heater repair
  + -1 more
Well; work was completed efficiently, and promptly
Description of Work: Water heater flushed, defective input shut off valve cut out and replaced, non functional recovery tank replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Linda S.
06/2017
5.0
water heater repair
  + -1 more
This technician was extremely good and advised me of what was happening thru-out the process. Very professional.
Description of Work: I had the 49.00 water heater draining & inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Ronnie J.
05/2017
5.0
water heater repair
  + -1 more
Quality work, prompt and efficient service, knowledgeable and courteous technicians.
Description of Work: Hot water heater maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Chuck P.
04/2017
5.0
water heater repair
  + -1 more
great super
Description of Work: Water heater flushed and faucet added.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rhonda M.
02/2017
5.0
water softeners
  + -1 more
It went fine. The technician explained what he was doing and why. He performed a test on our water to verify it was being softened. He checked out the system and set the timer to regenerate in the middle of the night. Ours needed no repair and there were no extra charges....just the 69.99 we paid for the Angie's List deal.
Description of Work: I had my water softener serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69.99

Cindy R.
02/2017
5.0
water heater repair
  + -1 more
Everything went well. I will hire again.
Description of Work: Water heater flushed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Owen S.
02/2017
5.0
water heater repair
  + -1 more
Great service, very polite and professional
Description of Work: Performed inspection and maintenance of water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

BOOKER H.
11/2016
5.0
water heater repair
  + -1 more
It was money well spent!Thanks...
Description of Work: Purchased an big deal gas hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,195

John C S.
10/2016
5.0
water heater repair
  + -1 more
They came within the scheduled time and did a very thorough inspection of the unit and flushed out my water heater. It is an old unit but still in good shape and he didn't try to sell me a new one but did explain the advantages of a tankless system which I appreciated. However, there was no pressure or hard-sell to buy anything. The young man that did the work was very pleasant and personable. I'd use them again and recommend them to others.
Description of Work: I wanted my water heater to be flushed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Linda S.
08/2016
5.0
water heater repair
  + -1 more
It went well. Arrived as scheduled. Was very professional. Advised as to condition of water heater. Carried out expected work.
Description of Work: Water heater flushed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

DAVE J.
08/2016
5.0
water softeners
  + -1 more
Our experience was pretty good. They had been out before. The Big Deal was a very good price compared to what they normally charge. We normally would only have them come in every other year because of the price they charge. It was like $120 for doing that. This seemed like a good price. I did not watch them and I assumed that he did because he was going to replace the seals. He did left two bags of salt. He did not put it in.
Description of Work: We purchased a $50.95 Big Deal for Aqua Systems of Birmingham for water softer service with two bags of salt.
Rating CategoryRating out of 5
Yes, I recommend this pro
$50.95

J R B.
04/2016
5.0
water softeners
  + -1 more
Other than running a little behind getting to me, the whole experience was fine from start to finish. They explained the new system and how it worked and what I would need to do to keep it up to date. They followed up with a call this morning making sure it was still working properly and to answer any questions that I might have.
Description of Work: Installed the unit and made sure it was working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,999

Sarah R.
04/2016
5.0
water heater repair, water softeners
  + 0 more
Chris, the sales person, was on time and very knowledgeable.? He answered all my questions and told me I could call back with any questions that came up later.? The installers arrived in the time interval promised, and worked quickly and efficiently.? The next day, we noticed they had accidentally left the water conditioner in diagnostic mode.? The installers came out that night (around 7pm) and fixed it.? They apologized in person, and they wrote a very nice apology letter.? They even included a $50 gift card to a restaurant!? That minor hiccup will not stop us from using them again.
Description of Work: They installed a water conditioner and a hot water circulator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

heather S.
11/2015
5.0
water softeners, water delivery
  + 0 more
They called when they were supposed to and was very professional. Serviced our system in a very timely manner.
Description of Work: Service the water treatment system and change filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

    Contact information

    2134 Pelham Pkwy, Pelham, AL 35124

    http://www.aquasystemsofalabama.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed


    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    MP-1150
    Trade License Locale
    AL
    Trade License Authority
    Alabama Plumbers & Gas Fitters Examining Board
    Trade License Expiration
    12/31/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening,
    Water Coolers

    FAQ

    Aqua Systems of Alabama is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    Aqua Systems of Alabama accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Aqua Systems of Alabama offers free project estimates.
    No, Aqua Systems of Alabama does not offer eco-friendly accreditations.
    Yes, Aqua Systems of Alabama offers a 5% senior discount.
    No, Aqua Systems of Alabama does not offer emergency services.
    Yes, Aqua Systems of Alabama offers warranties.
    Aqua Systems of Alabama offers the following services: High quality doesn't mean high prices. Aqua Systems offers a comprehensive water treatment sales and service program that includes trained water professionals ready to assist you in choosing the best water softener system to professional installation, maintenance, and repair. The complete "turnkey" water treatment solution program is priced to fit into most every budget. Water softeners starting at only $599.
    Emergency Services

    Contact information

    2134 Pelham Pkwy, Pelham, AL 35124

    http://www.aquasystemsofalabama.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed