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GNG Plumbing Inc/ The Hardware Store

Plumbing, Hardware & Home Improvement Stores

About us

Additional DBA - GNG Plumbing & GNG Plumbing Inc. Additional phone - (800) 720-3912. Complaint-free company. See website for more hardware supplies.

Business highlights

39 years of trusted experience

Services we offer

Hand tools, fasteners, plumbing supplies & fixtures, PVC fittings & pipes, electrical supplies, pipe threading, sealants, irrigation supplies & equipment, welding supplies, silver solder, cast iron fitting & pipes, grinder pumps & water filters. Plumbing services.

Reviews

3.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
4.0
value
3.2
professionalism
3.6
responsiveness
3.6
punctuality
4.0
Showing 1-5 of 5 reviews

April M.
12/2014
5.0
plumbing
  + -1 more
We couldn't use water until it was repaired. They had after hours call service and came promptly and repaired at reasonable price
Description of Work: repaired grinder pump

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lewis C.
07/2013
5.0
plumbing
  + -1 more
GNG has been our plumber of choice for years. Before that, my parents used them as well. They ALWAYS take care of your needs in a timely, efficient, and thorough manner. Their price is always reasonable and fair, and I have never been disappointed in their performance in any way. Plumbing has a perchant for going bad on weekends or holidays; GNG is always available when you need them; their appointment times are accurate and are not wide-range like many places estimates are in this area. When they are going to be delayed, they will notify you. Estimates are accurate and even reduced sometimes. They may suggest enhancements to the original project, but will explain the reasons and let you decide. Happy with their services in every way.
Description of Work: GNG has done projects large and small for us over the years, ranging from replacing old leaky plastic pipe with PEX tubing to our annual maintenance of our sewer pump grinder station. They have replaced water heaters and replaced the water line from our house. No matter what our plumbing needs, they have done it. This project was replacing the underground supply lines for our cottage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Joseph L.
04/2013
1.0
plumbing
  + -1 more
I didn't like how they handled the hot water heater when they put in the new one. There was some flooding from the old one and they wouldn't fix the ceiling. They didn't take the old hot water heater away, they wanted to charge more for that. They came over pretty quick. They didn't respond to all my needs.
Description of Work: I used GNG Plumbing Inc/ The Hardware Store May of last year to replace a hot water heater.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$700

marlene K.
02/2013
5.0
plumbing
  + -1 more
They are very prompt, very professional and efficient. I think plumbing prices are high in general and I think because of where we live, things are a little more expensive. But their prices are probably comparable to others in the area. They do take care of me.
Description of Work: I used G & G plumbing. I have a septic system and they clean out my grinder every couple of years. If I have any plumbing issues I call them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

R. Y.
02/2011
1.0
plumbing
  + -1 more
Additionally, he should have checked to see if the original grinder could be repaired. Instead, he installed a 1500 dollar device (400times the original cost) and said I had a warranty--which I did not want. He did not inform me why my device failed, nor told me the make and model of the grinder I purchased. Other plumbing companies charge a flat hourly rate. His rate was based on a calculation which is difficult to understand. I called him the next day and he refused to tell me anything about the job. Instead he said to wait until the bill arrives. The bill arrived 2 weeks after the work was done and did not explain what was done. I asked to speak with the owner of the company, but he also refused to provide specific information about the job. I asked to have the failed pump grinder, but the company refused.
Description of Work: The plumber replaced a pump grinder. He should have contacted me, the owner first. He did this without my permission.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$2,100

    Contact information

    24829 Canal Rd, Orange Beach, AL 36561

    www.gngplumbing.com

    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    8:00 AM - 2:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Hardware & Home Improvement Stores

    FAQ

    GNG Plumbing Inc/ The Hardware Store is currently rated 3.4 overall out of 5.

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: 8:00 AM - 2:00 PM

    No, GNG Plumbing Inc/ The Hardware Store does not offer free project estimates.
    No, GNG Plumbing Inc/ The Hardware Store does not offer eco-friendly accreditations.
    No, GNG Plumbing Inc/ The Hardware Store does not offer a senior discount.
    No, GNG Plumbing Inc/ The Hardware Store does not offer emergency services.
    No, GNG Plumbing Inc/ The Hardware Store does not offer warranties.
    GNG Plumbing Inc/ The Hardware Store offers the following services: Hand tools, fasteners, plumbing supplies & fixtures, PVC fittings & pipes, electrical supplies, pipe threading, sealants, irrigation supplies & equipment, welding supplies, silver solder, cast iron fitting & pipes, grinder pumps & water filters. Plumbing services.

    Contact information

    24829 Canal Rd, Orange Beach, AL 36561

    www.gngplumbing.com

    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    8:00 AM - 2:00 PM