Great. We were quoted for $250 for the service but it require slight digging as the tank risers were a little covered by dirt and grass. Despite the additional work required Roto Rooter honored the original quote. I will be using their technicians again in the future.
Description of Work: Septic Tank Pumped
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Betsy K.
11/2014
5.0
drain cleaning
 + -1 more
Excellent work and customer service. Charged an extra $45 to come to my house, because of distance.
Description of Work: Unclogged bathtub drain.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$225
Terry P.
08/2013
4.0
plumbing
 + -1 more
We needed a 'cleanout' installed on the main coming out of the house. The plumbing company we contacted to do the job said they would do the work only if we first called Roto-Rooter and had them come and clear the sewer line of roots. We called Roto-Rooter the morning of May 29 and they sent someone out the same day. They were prompt and did the work quickly and efficiently. Their estimate of $130 for the service was what they charged when the work was done. In fact, this was the same price they charged the last time we used their services, which was Nov. 11, 2011. In other words, it had not gone up in eighteen months' time! We are satisfied with their promptness, work and price. We will definitely use them again!
Description of Work: Roto-Rooter cleared our sewer line of roots.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$130
Dianne P.
12/2012
5.0
plumbing, drain cleaning
 + 0 more
I was very pleased with their service that day. They came out on a Saturday. They were prompt. The technician was courteous. The quality was there. He advised us on a couple of other problems that we had that was unrelated to that, and he did not charge us extra for doing so. I do not have anything that I disliked about them.
Description of Work: Roto-Rooter Plumbing & Drain Services cleared my clogged washing machine drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CAROLYN B.
08/2012
5.0
plumbing, drain cleaning
 + 0 more
I feel bad that I have not reviewed Roto-Rooter before because they come out every year and every year they are GREAT. It's a difficult clear and Donna takes care of us every time. We have a huge magnolia and an old drain. As part of maintaining the drain, we call Roto-Rooter. The lady in the office is GREAT, too! She always gets someone out as soon as she can. I know they are very busy because they do great work, but somehow she always manages to get us fixed up in a timely fashion. I would recommend them to anyone with a clogged drain. I used them again this year and they did their normal great job!
Description of Work: Cleared a difficult drain. We have a drain that gets invaded by roots & clogs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Laura H.
12/2011
5.0
plumbing
 + -1 more
We've had them numerous times over the years to unclog the drain lines from the house to the street. They are fast, friendly and efficient.
Description of Work: Roto-Rooter is great at drain cleaning and unstopping clogs, but they don't do regular plumbing jobs like fixing leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Lionel A.
10/2010
5.0
plumbing
 + -1 more
My home was built in the forties and the pipe has a 90 degree angle in and it should have been a 45 degree angle. This company not only fixed our problem but educated us as to why we had the problem. They honor their warranty. They had to come back out a second time to look at the same problem. I would recommend them to others in an heart beat.
Description of Work: I hired this service to unclog a drain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leah P.
10/2010
5.0
plumbing
 + -1 more
They referred me to Kline Plumbing - I'll let you know how that goes.
Description of Work: This company does not perform plumbing services - only drain cleaning. They should not be listed under plumbing!!!!!
Rating Category
Rating out of 5
Yes, I recommend this pro
Andrew C.
03/2010
5.0
plumbing, sewer cleaning
 + 0 more
It didn't work the first time, so they came back and successfully cleaned the drain without charging us again.
Description of Work: They came and dug down to our sewage pipe since we didn't have a cleanout (which they didn't charge extra for) and then fixed the problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Karen C.
02/2010
5.0
plumbing
 + -1 more
I called this company to check my sewer cleanout, etc to see if it was backed up after an experience with another company that left me uncertain. Sure enough, the young man that came to the house checked everything and told me that there was not a problem with anything being backed up and that all of the work that was being proposed by the plumber from Ben Franklin (breaking up the slab, etc) was not necessary. I was upset, but indeed appreciated the second opinion. There was no blockage at all and the water leaking was due to my movers not connecting the hoses on my washer correctly.
Description of Work: Check for leak and sewer cleanout
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
A.Lynn L.
10/2009
4.0
plumbing
 + -1 more
They were professional, straight forward and came on time. Their pricing was a bit on the higher side. The quality of their work was good and I was satisfied with their service.
Description of Work: They cleaned the drain line.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Jay W.
11/2008
4.0
plumbing
 + -1 more
The work was outstanding, but the price was a bit high. They have been great. They worked hard and got the job done.
Description of Work: They repaired a pipe that ruptured under my house, and also cleaned out my pipes a couple times.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Greg L.
10/2008
5.0
sewer cleaning
 + -1 more
I really like that this company is willing to come out any time I need them. They have always done a great job for me and for a good price. The technicians are friendly and very professional as well.
Description of Work: We had this company come out 2 different times to have a sewer line cleaned out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Greg L.
10/2008
5.0
plumbing
 + -1 more
I really like that this company is willing to come out any time I need them. They have always done a great job for me and for a good price. The technicians are friendly and very professional as well.
Description of Work: I had this company come out and install a laundry faucet.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Septic Systems,
Excavating
FAQ
Roto-Rooter is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Roto-Rooter accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Roto-Rooter offers free project estimates.
No, Roto-Rooter does not offer eco-friendly accreditations.
No, Roto-Rooter does not offer a senior discount.
Yes, Roto-Rooter offers emergency services.
No, Roto-Rooter does not offer warranties.
Roto-Rooter offers the following services: Residential, commercial repair, replacement and installation of plumbing & drain cleaning.