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Expert Cleaning Concepts

House Cleaning, Window Cleaning

About us

Every home is unique and so does the cleaning service it requires. With Expert Cleaning Services Inc., we always make it a point to keep your home spic-and-span from top to bottom, without missing any spot. We take pride in giving our customers 200% cleaning satisfaction with our licensed, bonded and insured home and commercial cleaners that are very dedicated and provide quality cleaning services tailored to your home and lifestyle. Our expert cleaners are committed to providing professional and personal cleaning that exceeds the highest standards. Our service is bounded by trust, honesty and attentiveness that made our business moved from one satisfied customer to another for the past 8 years. Your home, your lifestyle, your needs, with all of this, it is always YOU that matters. You tell us what you want and we deliver it to your expectations. CUSTOMIZED CLEANING Your home, your style. Our professional cleaning services depend on what you want and what you don't want. We listen. We get it done. Accredited with the Better Business Bureau.

Business highlights

19 years of trusted experience

Services we offer

Residential & Commercial, Post-Construction, Move-in, Move-out, Messy Closet Makeovers, Home Decluttering & Window Cleaning.

Services we don't offer

Carpet Cleaning, Floor Stripping, Junk Removal, Property Clearing, Tile & Grout Cleaning, Steam Cleaning, Gutter Cleaning & Maintenance

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.9
responsiveness
5.0
punctuality
4.8
Showing 1-15 of 15 reviews

Brent M.
11/2023
4.0
house cleaning
  + -1 more
Very friendly
Description of Work: Deep cleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Expert Cleaning Concepts
it was a great pleasure to be of service to you, Sir. Thank you for your choosing ECC and to your kind review. :)

Lawanar T.
10/2021
5.0
house cleaning
  + -1 more
They were very professional and nice! I will definitely use again!
Description of Work: Deep clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Chuck Z.
01/2017
5.0
house cleaning
  + -1 more
Awesome. Will use again.
Description of Work: Great professional company. The ladies arrived on time and did a great job cleaning my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Expert Cleaning Concepts
Thank you for choosing Expert Cleaning Concepts, Inc. as your primary choice for your housecleaning needs. We are totally psyched with your review. Your positive feedback drives us to keep delivering to you and our customers the best service experience that you deserve. we are happy to be of service. Once again, thank you so much.

Kelly B.
01/2016
5.0
house cleaning
  + -1 more
.
Description of Work: They did a great job cleaning and were very friendly. They didn't even make me put my dogs up (which I hate to lock my dogs up or put them outside). I even had a list of extra things for them to do, which they gladly did at no extra charge. They were running behind schedule, but picked up an extra cleaner or two so that it did not take nearly as long to clean my house. I was very pleased and will use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kelly B.
11/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: When they called to tell me they were running behind, they picked up extra people to compensate for the delay. They were very friendly and efficient and even made sure to complete an extra list that I had made out for them. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Expert Cleaning Concepts
Hey [member name removed]! Thank you! Thank you! You're the best.:-) -The ECC Girls

Derender T.
09/2015
5.0
house cleaning
  + -1 more
The cleaning team came for two days in a row ($249 each visit) and they were amazing! They were very friendly and helpful and they got the job done!!!! They are a bit pricey for the Valley, Al area but they come from Auburn where prices are higher.
Description of Work: A team came and performed deep cleaning for my elderly Mother.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Andrea R.
08/2015
5.0
house cleaning
  + -1 more
The company was very responsive and courteous. Jennifer and Tawana were punctual, professional, and thorough. After they were done, I felt as though I could put my furniture in my new home with confidence. They were so good I contracted them to come on a regular basis. Thanks ECC.
Description of Work: Provided a move-in deep clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Susan K.
07/2015
5.0
house cleaning
  + -1 more
Vacuumed, cleaned hardwood floors, cleaned bathrooms and kitchen, dusted, cleaned appliances
Description of Work: Whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Derender T.
07/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: $290 for 12 labor hours. They arrived early, worked hard, and did amazing things to a home of a senior citizen with a mess on their hands! A bit pricey (a little over $24 per hour) for the area, considering the mean income of people in Valley, AL but worth their grain of salt in terms of the worked performed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Richard K.
06/2015
5.0
house cleaning
  + -1 more
We ordered the Deep Clean and De-Clutter service to get prepared for a home-inspection for refinancing. The company was responsive in communicating with us via e-mail reminders of the appointment. On the scheduled day, although the ladies were running a bit late, they notified us via telephone. The company sent three ladies to tackle the job, which was a BIG job. They got to work arranging, organizing, and cleaning. They stayed the agreed upon amount of time and did a good job. We couldn't have made a good impression on the inspector without them!
Description of Work: Deep Clean and De-Clutter service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$399

Dale M.
12/2014
5.0
house cleaning
  + -1 more
Our customer was very pleased with the services Expert Cleaning Concepts provided.
Description of Work: Cleaning Serfvices

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Abbra L.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: ECC performed a deep scrub at my parents house (76 & 80 years old). My Mama was very pleased with the cleaning. I went by later in the week and I could really tell a difference. I rated a B on punctuality because they were about 30 minutes late, however, they did call 15 minutes before they were to be there and said they would be late. They did arrive when they said they would arrive. We are going to continue with bi-weekly cleanings. As long as my Mama is happy...I'm happy. I hope the attention to detail will continue since it did not with my prior cleaner. I will post back after a few more times and update

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Chan N.
07/2014
4.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Jennifer R.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I use ECC on a bi-weekly basis. It is wonderful to come home to clean house! I only had one not amazing experience where I felt that the job wasn't done in a satisfactory manner, but it was taken care of and I haven't had any issues since. They gladly perform any special tasks and are great at following instruction.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Elizabeth S.
03/2014
5.0
house cleaning
  + -1 more
The crews sent by ECC have been great: personable & professional. I had a REALLY dirty house with a bug problem. A classic case of CHAOS (can't have anyone over). They could have made me really uncomfortable over this but they were matter-of-fact and cheerful and got right to work improving my home. They have worked for five or six sessions now at between 2 and 4 hours each to thoroughly clean a few rooms at a time and the house is clean, sweet-smelling and Tidy. I am so happy with the service I have decided to keep them coming back regularly for maintenance cleaning. Ms Winston, the owner, has been prompt and thorough with her communications. I have a PayPal account which they started for billing and as far as I am concerned that is ideal because I don't like to keep money or write checks, I can even add tips that way if I want. I would say their prices are on the high side but not exorbitant. I feel the prices offer value because I don't get anyone rude, stupid or difficult in my personal space. The workers sent by ECC have been nice but not overly familiar which I appreciate.
Description of Work: Cleaned my entire house with light organizing; this was a maintenance session and I got a crew of four that blazed through the house in 2 hours. Previously I have gotten Deep Scrub sessions where they moved all items, scrubbed walls, floors, shelves, ceilings and replaced/organized items. Those in-depth sessions had a crew of 3.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    3900 Pepperell Pkwy STE 105, Opelika, AL 36801

    http://www.ExpertCleaningConcepts.com

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Window Cleaning

    FAQ

    Expert Cleaning Concepts is currently rated 4.9 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    Expert Cleaning Concepts accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Expert Cleaning Concepts offers free project estimates.
    No, Expert Cleaning Concepts does not offer eco-friendly accreditations.
    No, Expert Cleaning Concepts does not offer a senior discount.
    No, Expert Cleaning Concepts does not offer emergency services.
    No, Expert Cleaning Concepts does not offer warranties.
    Expert Cleaning Concepts offers the following services: Residential & Commercial, Post-Construction, Move-in, Move-out, Messy Closet Makeovers, Home Decluttering & Window Cleaning.
    Carpet Cleaning, Floor Stripping, Junk Removal, Property Clearing, Tile & Grout Cleaning, Steam Cleaning, Gutter Cleaning & Maintenance

    Contact information

    3900 Pepperell Pkwy STE 105, Opelika, AL 36801

    http://www.ExpertCleaningConcepts.com

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM