Pike’s Plumbing & Gas

Bad. Will never call or recommend

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They were here working in the hot sun until job was complete. Very polite as well as knowledgable and simply did an outstanding job.

The repairman arrived on time, and did a quality job with the repair. We have used Pike's many times, and they always do an excellent job.

very well

My shower drain was draining water very slowly, so I gave Pike's a call. I called after hours (around 7pm the previous night) and there was a very nice young lady as part of the answering service who got my information and the details of what I needed. I was called early in the morning to confirm what time I should expect the workers (a time I was able to request). They arrived almost exactly when I expected them, and got straight to work. The gentleman who worked on my house were the ones who service my mother's as well, and so I already had some experience with them- but they were just as professional and courteous with me as they are with her. They quickly snaked the drain and explained what had happened and how to prevent it, and then got to work giving me an estimate on installing a gas line for my back yard's grill. All in all, they were here for about 30 minutes, and did a fantastic job. I would highly recommend them for any plumbing work that needs doing in your home.

Due to replacement of a hot water heater and basement remodeling, three gas regulators had to be relocated and repiped to comply with the gas piping building code. The original contractor for the hybrid hot water heater misrepresented his competence and his certification. We wanted a gas contractor who had the proper certification and license and all of whose technicians were trained and had their own certification. The work was done in two phases; the first phase was repiping the incorrect gas installation of the gas water heater which cost approximately $1,100. The second phase, costing $2,700, was relocating the regulators for the existing furnace and fireplace insert. Strict code compliance requires that all gas fittings are accessible, so new gas piping was run from the meter to an accessible manifold. The quality of the work is very high and is essentially commercial/industrial grade. The issue here is two-fold: to get a licensed and certified gas fitter to perform this work is inherently costly; but, in addition, Tim Pike contracts his work by the hour, so you never really know how much a job is going to cost beforehand. The first phase took his technicians 14 man hours; the second phase took them 22 man hours. In both cases our perception is that it should have taken far less time to do these relatively simply piping jobs. We went with him because of his complete description of the work to be done, his obvious competence, and that he was very pleasant to work with. He took time to completely describe the approach, issues that might be encountered, and how to solve any anticipated problems. What he didn't give us was an idea of how long things would take, and even a remote idea of the cost. We had two competing quotes which were good faith estimates from certified and licensed gas fitters. One was for $850 which we completely discounted and did not consider because it was too low; the other was for $2,900 which we thought was too high because the impression we got from the contractor was that the job was too small and he really wasn't interested. We went with Pike because of the above reasons and also because we incorrectly assumed that his price would be about the same as the second bid of 2900. We were wrong by $700. I'm not sure if we would have not chosen Pike had we known the final cost; it's just that we assumed that he'd be in the same range. Our bad. Based on that, and that's the only reason, we wouldn't hire him again because we just can't take the chance of the cost being prohibitive. Otherwise, he's excellent in what he does.

This seems to be one of the few (only one I found) companies who work on wells. All the other plumbing companies that I called and are listed say they don't work on wells and pumps. Mr. Pike came out the next day after I called to look at the problem and gave us an estimate which we thought was reasonable enough. They came 2 days later (for our convenience, otherwise would have been the next day) and performed the work. They were very polite and answered all questions in a courteous manner. They actually left the area around the well looking better than it did before. In the end, the cost was less than the estimate. I will definitely be using this company again and especially if we need anything else done with the well.

Pikes was told their quote was way over the top. Sorry, service charge is still $90.00. What else can you do, when your held hostage? We paid.

Called and described in great detail the problem I was having with a stopped up kitchen drain and what I had done to clear it, Liquid Plumber, and what had worked by another service provider (Roto-Rooter) in the past. When the got here, they said the only way they would perform the service was to sign a waiver, releasing them from liability of any damages and wanted to charge me for what they said would be damage to their rooter. Pure bait and switch. I told them to get the h*** out.