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Sears Appliance Repair

Appliance Repair, Windows, Cabinet Refacing and Refinishing,

About us

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply”

Business highlights

68 years of trusted experience

Services we offer

Appliance repair - cooktops, microwaves, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, ranges, range hoods, refrigerators, ovens, stacked laundry, trash compactors & washers.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.414 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
4.3
responsiveness
4.3
punctuality
4.4
Showing 1-14 of 14 reviews

Deric & Debra W.
01/2021
5.0
appliance repair
  + -1 more
We were very happy with the excellent job Josh did. He found the issue quickly and repaired the freezer saving us the cost of having to buy a new one. We would definitely recommend this company.
Description of Work: Repaired Upright Freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carolyn C.
03/2018
5.0
appliance repair
  + -1 more
Repairman did a few things, then told me I needed a $400+ repair job as the problem was my entire freezer. I said I'd buy a new refrig. Not believing him I put a cup of water in my freezer which froze immediately. He apparently adjusted a thermostat which I did not know was on top of the freezer (and he did not tell me) and the ice maker is now working fine. He and the person scheduling my service was more interested in selling me a warranty for $49/month than offering repair service. Do not call these people.
Description of Work: Ice maker not working in refrigerator

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$89

S.L. E.
02/2018
5.0
appliance repair
  + -1 more
Technician was very knowledgeable on the task to be performed and provide some very useful information about the care of our unit.
Description of Work: Replaced heating element in dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Sammie L.
10/2017
4.0
appliance repair
  + -1 more
ok I guess it's working.
Description of Work: diagnostic

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$99

Dorene E.
05/2017
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian B.
11/2016
2.0
replacement windows
  + -1 more
Overall, the window quality has been OK. However, the installers were very unprofessional. They were making advances toward my wife, so we had to request a new crew. It was better after that. The workman were good and there was no further incident. They didn't do any of window trim painting and said that was not something that they did, so we did it ourselves. I complained, so they did bring a can of paint. I had a lifetime warranty, but that doesn't include the labor if something went wrong. Other companies have stated that labor is included.
Description of Work: We purchased windows through them and they installed them as well.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0


Buck Y.
10/2016
4.0
appliance repair
  + -1 more
It went well. The gentleman who came seemed very knowledgeable and friendly. He advised that if the refrigerator acted up again, we should give him a call and he would be back to fix it. We would use them again.
Description of Work: They checked our refrigerator.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Arden S.
09/2016
5.0
appliance repair
  + -1 more
I would recommend them. The service was fine.
Description of Work: They fixed my freezer.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim C.
08/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Shane K.
04/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Basel R.
04/2015
1.0
home & garage organization
  + -1 more
techs arrived 2 and a half hours late rude in a hurry to finish not thorough at all argued about not wanting to clean stain beacuse I had not picked" the deep clean service" (why would I hire a professional to clean my carpet then???) caused damage to wood floor and did not bother to apologize NEVER AGAIN!!!!!
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$180

Mariah W.
10/2013
5.0
custom cabinets, countertops, remodeling, woodworking, marble & granite, home remodeling, cabinet refacing
  + 5 more
I had sears remodel my kitchen which included removing a wall to create a pass through / breakfast bar. New cabinets, refaced cabinets, new floor, new counter tops, back splash, lights, new sink and plumbing, island stove hood. From beginning to end the entire experience was great, they would listen to my concerns that would arise throughout the process and addressed them promptly. They went above and beyond when my stove hood was extremely difficult to mount do to its design, they had to do a lot of attic work that day. They were very professional. The physical work started on 9/10/13 and was complete by 10/19/13. It was a large job, and being done that quickly was great. I used Sears Home Improvement out of Pensacola.
Description of Work: I had sears remodel my kitchen which included removing a wall to create a pass through / breakfast bar. New cabinets, refaced cabinets, new floor, new counter tops, back splash, lights, new sink and plumbing, island stove hood.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,000

Robert S.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
I like their quality service. They answered all my questions. They had everything they needed before they started. They were really good.
Description of Work: We used Sears Home Improvement Products for installation of our new air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

jan D.
04/2012
5.0
siding, replacement windows
  + 0 more
She was very satisfied with their work. She would use them in the future.
Description of Work: My mother used Sears Siding & Windows for siding and windows in 2008.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Windows,
    Cabinet Refacing and Refinishing,
    Kitchen and Bath Remodeling,
    Marble and Granite,
    Finished Carpentry and Woodworking,
    Home and Garage Organization,
    Siding,
    General Remodeling,
    Heating and Air Conditioning,
    Countertops and Backsplashes,
    Carpet Cleaning

    FAQ

    Sears Appliance Repair is currently rated 4.4 overall out of 5.
    Sears Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Sears Appliance Repair does not offer free project estimates.
    No, Sears Appliance Repair does not offer eco-friendly accreditations.
    No, Sears Appliance Repair does not offer a senior discount.
    No, Sears Appliance Repair does not offer emergency services.
    Yes, Sears Appliance Repair offers warranties.
    Sears Appliance Repair offers the following services: Appliance repair - cooktops, microwaves, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, ranges, range hoods, refrigerators, ovens, stacked laundry, trash compactors & washers.