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PATCO ELECTRICAL CONTRACTORS

Electrical, Lighting, Generator

About us

Electrical & Generator Installation, Repairs, Sales & Service.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

We offer electrical installation & repair services to homes & businesses including power, lighting & generators.

Services we don't offer

We do not offer any services for mobile homes.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
5.0
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-12 of 12 reviews

Kenneth P.
11/2015
5.0
electrician
  + -1 more
The electrician was prompt, and very professional. They quickly replaced the conduit and electrical meter on the house so that the power company could reconnect the power to the house without delay. After the work was completed, a supervisor arrived to inspect the work, and they called the power company and told them everything was in place and ready for power reconnect. The supervisor and electrician waited for the power company to arrive and reconnect the power to the house, then another inspection was conducted after the power was turned on to ensure everything was working and safe. Note: The $1000.00 cost of service is an estimate since the home owners insurance company dealt with the cost of service, and I did not have direct dealing in the cost matter. The cost could of repair may have been higher since this was tree damage to electrical components.
Description of Work: Repaired and replace meter and conduit on the wall of resident after a tree fell on the power line ripping it from the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jean H.
02/2015
5.0
electrician
  + -1 more
They're wonderful. I've had them several times. They're very friendly, on time, very knowledgeable and also told me how to repair the appliance that was causing the problem so he went the extra mile.
Description of Work: I just had Patco Electric out here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

HOWARD J.
04/2014
5.0
electrician, lighting
  + 0 more
Mr Montgomery was on time & finished on time even with bad weather. Reasonably priced. Have used this company before and will use them again.
Description of Work: Wired a small out building for lights and receptacles. Changed out flood lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,482

Tiffany S.
10/2013
1.0
electrician
  + -1 more
They came out and gave me an estimate but the man that did that was very nice. I had a lot of work to do on the house because it was built originally in 1908 with a lot of additions added on since then. I had lot of little jobs like moving a light switch, adding a motion light, adding a ceiling fan and things like that which were a lot of things but fairly simple things. By the time he left he informed me that he was going to email me on an alacarte price with what we had talked about and what my husband and I had could pick and choose what and when we wanted to do it because he understood my money crunch after buying like a new house. He informed me that he was going to email me by Monday but Monday came around and I had not got an email; I waited for two weeks just to see if he was busy after still not hearing back I called and the receptionist said that he would give a call back after he was able to get in touch with the guy that did the inspection. He called me back and said that the guy was not comfortable doing the job so they weren’t going to be able to do it. I asked them what they were uncomfortable with because they were all very simple jobs and he left informing me that it wouldn’t be a problem. He could have emailed me two weeks ago to inform me that they would not be able to do it so that I would not just be sitting there waiting. It was free estimate and the original estimate experience was great but after that I am not sure if he just forgot and being uncomfortable with the job was his excuse or if he was really uncomfortable with it. If an electrical company is uncomfortable with an easy job I don’t know if I will be able to trust them to it anyway. They were there on time.
Description of Work: Patco Electrical Contractors gave me a free estimate.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
5.0


Response from PATCO ELECTRICAL CONTRACTORS
[Member name removed]: I will start by apologizing for your experience. I know that these are words; however, it is not our policy to let that amount of time go by without contacting you or any client on a estimate. I have looked into the matter and it seems that we were under staffed during that time and we simply had no one to do the work that you requested. This was not effectively communicated to you and surely was not communicated to you in a reasonable time. We have no excuse for this, is should not have happened. All I can offer is a sincere apology and to let you know that we trying to correct this problem so that no one has this experience in the future. If you choose to give us another try, I promise that you will have a better experience. Michael Gendreau, Operations/Finance Manager

Seth and Michelle B.
09/2013
5.0
electrician
  + -1 more
I called PATCO on a Tuesday to get someone to find and fix an electrical gremlin in my new house. (A handful of outlets?some inside, some outside, some upstairs, some downstairs?weren't providing full, consistent charge.) The gentleman I spoke with was very helpful and scheduled an appointment for me for Thursday morning. Thursday morning, I received a call from Donnie who said he'd be right over. And he was! He asked me what the problem was and before I even finished explaining what was happening he started nodding and said he had an idea what was going on. His theory was that an outside outlet at the back of the house had gotten wet and maybe had broken, causing the circuit to lose connectivity. Sure enough, the outlet was cracked in half, at least one wire had come loose and all of it seemed to be caused by a faulty gasket around the cover. It was really an amazing display of expertise for him to be so completely right before he ever even saw the outlet. (It's like he's done this before!) He was in and out in half an hour. Really first rate service. I'd be happy to work with him again (though I hope I never need to).
Description of Work: Diagnosed an electrical glitch and replaced a bad outlet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Response from PATCO ELECTRICAL CONTRACTORS
Thank you [Member name removed] family for taking the time to respond on Angie's List. Our technicians are true professionals and use that background to diagnose problems as quickly as possible to give our clients, like yourselves, the greatest value for your investment with us. Thank you for allowing us to serve you and we look forward to seeing you in the future.

KIMBERLY A.
08/2013
5.0
electrician
  + -1 more
I had some nonfunctioning electrical outlets in my newly purchased home and I called Patco to set up a visit. I spoke with Michael and he asked me several questions to get an idea of the problem. He suggested several things that I could do at home to solve the problem in order to save me some time and money. His suggestions worked and I am greatly impressed by his focus on customer service to teach me some new methods to maintain my home. I did not use their services at my house but I will in the future for any electrical needs as they have won my loyalty!
Description of Work: Gave me advice over the phone so that I did not need a electrician to come to my house.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from PATCO ELECTRICAL CONTRACTORS
We appreciate your comments and time to share your view in this venue. We strive to do what is right and fair by all of our clients. We hope that if you have any problems in the future that you will feel comfortable calling us. Thank you again for the nice words.

Roger B.
07/2013
4.0
electrician
  + -1 more
They were on time and the work went fine. t. They took about 15 minutes and charged $125 which I thought was too much.
Description of Work: Replaced electrical outlet

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

Response from PATCO ELECTRICAL CONTRACTORS
Thank you for taking the time to respond here. We tell all customers our rate and that there is a one hour minimum service call. We strive to hire and retain the best technicians in the area to give you the highest quality of service. I am sorry that you feel that the cost was too much but I am happy that you feel the quality was superior and that you had a chance to use the coupon here on Angie's List to reduce the service call to below the $125 level.

Victoria E.
06/2013
5.0
electrician
  + -1 more
Great. Not cheap but excellent work. Will call them again.
Description of Work: Repaired/replaced some wires and fixtures. Also they are great at repairing some older equipment where most companies will only replace it with new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from PATCO ELECTRICAL CONTRACTORS
Thank you for taking the time to post your review & we appreciate you allowing us to provide you with the services you required. We strive to provide the best service whitch includes the best personell. We are not cheap as you stated but we feel we are very fair & the best, you gwet what you pay for. Thanks again & please call us again. Kirk Patterson, President

Lance M.
05/2013
5.0
electrician
  + -1 more
I was very pleased with Patco Electrical Contractors. Their prices were reasonable. They were very personable, very knowledgeable fellow who volunteered all sorts of information and service. They told me they did not have any time. They were flexible in scheduling time with me.
Description of Work: I had some electrical work done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PATCO ELECTRICAL CONTRACTORS
Thank you for the kind words. We continue to strive to provide the best service for our customers. Sometimes that includes working with them on scheduling. We do our best to make sure each technician has ample time to complete his task so you, our clients, are fully satisfied upon completion. Thank you again.

Jean H.
05/2013
5.0
electrician
  + -1 more
Each time I have called Patco Electrical a representative has come to the house in a timely manner and has taken care of the electrical changes without any problem. I would definitely recommend the company for any of your electrical needs.
Description of Work: I have used Patco Electrical several times in the past 12 years. During several remodelings they have done the electrical to move a laundry room into another part of the house, they wired a newly built front foyer, and one time I just needed light fixtures and fans updated. One time I called to have the house checked for ground fault and to make sure the outside electrical panel was up to date. Every time the service was performed professionally and at a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from PATCO ELECTRICAL CONTRACTORS
We appreciate the opportunity to continue responding to your electrical needs. We strive for professional service, done right the first time, while maintain fair prices with customer budgets in mind. Thank you for your review.

Jonathan N.
02/2012
5.0
electrician
  + -1 more
The Patco crew was timely, professional, polite, and responsive to questions. They didn't waste any time.
Description of Work: Replaced 220v wall receptacle with 110v wall receptacle. Wire and Install new GFCI receptacle in crawlspace for fan and sump pump. Wire and install new GFCI receptacle for outdoor patio. Replace bedroom ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from PATCO ELECTRICAL CONTRACTORS
Member, Thanks for being a loyal & repeat customer. We enjoy working for people that want & appreciate professional service.

Dana H.
06/2011
5.0
electrician
  + -1 more
When no one else would return our calls, Patco found a way to fit us into their busy schedule. We have used them in the past and have always found them to be amazingly professional, timely and reasonably priced. It is great to know that there is someone out there who knows that taking care of customers guarantees future business. Patco provides fast, efficient and competent service.
Description of Work: Replaced non-functioning outdoor lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from PATCO ELECTRICAL CONTRACTORS
Member, Thanks for your kind review & repeat business. We strive to provide the kind of service that you expect & deserve, we will continue to preform if you will continue to call. Thanks again, Kirk

    Contact information

    PO Box 958, Northport, AL 35476

    www.patcoec.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Lighting,
    Generator

    FAQ

    PATCO ELECTRICAL CONTRACTORS is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    PATCO ELECTRICAL CONTRACTORS accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, PATCO ELECTRICAL CONTRACTORS does not offer free project estimates.
    No, PATCO ELECTRICAL CONTRACTORS does not offer eco-friendly accreditations.
    No, PATCO ELECTRICAL CONTRACTORS does not offer a senior discount.
    Yes, PATCO ELECTRICAL CONTRACTORS offers emergency services.
    No, PATCO ELECTRICAL CONTRACTORS does not offer warranties.
    PATCO ELECTRICAL CONTRACTORS offers the following services: We offer electrical installation & repair services to homes & businesses including power, lighting & generators.
    We do not offer any services for mobile homes.

    Contact information

    PO Box 958, Northport, AL 35476

    www.patcoec.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed