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Reliable Septic Service LLC

Septic Systems, Plumbing, Wells and Pumps

About us

Reliable Septic Service provides exceptional septic installations, repairs, and septic inspections. We are licensed, bonded, and insured. Serving Mount Olive, AL. and surrounding areas: Blount, St. Clair, Jefferson, and Shelby counties for over 20 years. Please call us at 205-413-0877 to schedule and mention Angie's List!

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Clean Tanks, Clean and Inspect tanks for real estaste closings,Install new tanks, install or repair headerline,install field lines.Outside Plumbing

Services we don't offer

Inside Plumbing Services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9109 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
1%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 109 reviews

Barry H.
02/2020
5.0
septic tank
  + -1 more
Great! No problems at all. Very nice and knowledgeable. I would definitely hire them again.
Description of Work: Septic tank pumped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Robert S.
06/2019
5.0
septic tank
  + -1 more
Called when on the way as requested. Arrived on time, worked quickly, efficiently, neatly, cleaned up as requested. We also used them at our new house in January of 2016 and had the same good experience.
Description of Work: Clean septic tank and provide inspection report

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Kathy C.
09/2018
5.0
septic tank
  + -1 more
Awesome. Jason Reno and his crew went above and beyond on my repair cleaning up and even washing my driveway. Very happy!!!
Description of Work: Pumped septic tank and repaired field line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOYCE L.
06/2018
5.0
septic tank
  + -1 more
Things went very well and we were very satisfied with the quick and professional service.
Description of Work: Cleaned septic tank and installed "clean out".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$635

Scott H.
05/2018
5.0
septic tank
  + -1 more
Very professional. A mix up with first schedule visit but made it right very quickly. Cleaned out and marked area for next time when it will be needed.
Description of Work: Septic checked and cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Jennifer K.
05/2018
5.0
septic tank
  + -1 more
Everything went smoothly. They explained what might be causing my issues, and acted promptly to fix them. Nice people
Description of Work: Septic tank pumped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Susan T.
01/2018
5.0
septic tank
  + -1 more
The price was good - much better than we feared. They came in and got it done in one morning. Very professional.
Description of Work: New Septic Tank lead pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Nicky H.
10/2017
5.0
septic tank
  + -1 more
Arrived on time and did a fine job. Everyone was very polite and professional.
Description of Work: pump septic tanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Jennifer B.
09/2017
5.0
septic tank
  + -1 more
Inspection done quickly. All employees were friendly and professional. I would use again.
Description of Work: Septic inspection for house purchase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Traci K.
09/2017
5.0
septic tank
  + -1 more
They arrived when they said they would, and did a wonderful job.
Description of Work: Septic inspection and clean out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$325

Janice F.
08/2017
5.0
septic tank
  + -1 more
This company went far beyond what they had to and all of them were so nice. They discovered when opening my septic tank it was totally full of roots and limbs and that it was not draining at all. This resulted in having to replace a good amount of the pipes. I thought their price was more than fair.
Description of Work: Septic Tank Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna P.
08/2017
5.0
septic tank
  + -1 more
I would use Reliable Septic again and highly recommend them to anyone. Initially went with a different company but wasn't satisfied with their diagnosis of the problem or their plan for repairs. Reliable was so easy to work with. We are so glad we used them instead.
Description of Work: Septic repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Donna P.
08/2017
5.0
septic tank
  + -1 more
Everything went great once Reliable Septic Service showed up. Rain delayed the work by a day but they were here early on the next available day and completed a complicated job quickly. I would definitely use them again and highly recommend them to anyone in need of septic services. The office was courteous and professional. I am very happy that Reliable ended up completing this job.
Description of Work: Replaced the pump and float. Had to rewire everything after the first company we contacted cut all the wires and did a really poor job diagnosing the problem that Jason identified immediately. These guys know what they are doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

JEFFREY S.
07/2017
5.0
septic tank, wells
  + 0 more
Very pleased with their professionalism and knowledge. Jason tested the pump and float to ensure what needed replacing. I also decided to have the main septic tank pumped, since they were already on site. Punctual and called ahead as promised so I could meet him at the house.
Description of Work: Replace the septic tank pump and pump our the primary septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie E E.
07/2017
5.0
septic tank
  + -1 more
They were very professional and courteous. They came out on Monday to give me an estimate and then came back the next morning to do the work. I've been in the house since 1986 and had never had a reason to locate the septic tank, so it took a bit to uncover/discover just where it was. After locating and uncovering the tank they dug the new trenches to lay the new drain. Once that was done and the trenches covered the cleaning truck began there work. It took quite a while for them to drain it, as it was full to the TOP. This is the first time to my knowledge it has ever been cleaned out, so that would be at least 31 years. Thanks so much for all the help and completing the job so quickly and efficiently.
Description of Work: I needed the drain lines connected to my septic tank moved to another location and my septic tank cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,815

Larry A.
07/2017
5.0
septic tank
  + -1 more
Excellent job by highly qualified and friendly crew. Received a 10% discount for mentioning Angie's List. The regular price was lower than I had been paying another company.
Description of Work: Septic tank pumped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Casey P.
07/2017
5.0
septic tank
  + -1 more
Excellent. No issues with service. Left no mess.
Description of Work: Septic tank cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$337.5

TAMMY T.
06/2017
5.0
septic tank
  + -1 more
Great company to do business with, I would recommend to all my family and friends. The office was very nice and professional as well as the guys that came out to do the work. I definitely will use them in the future.
Description of Work: Septic Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

MICHAEL B.
06/2017
3.0
septic tank
  + -1 more
Reliable didn't show up on day they were supposed to, then didn't come on the next day they had reset for the appointment, then didn't call or show up on the next day they had reset for the appointment. So they set 3 appointments and didn't show up for any of them. Very disappointed as our prior experiences with them had been good.
Description of Work: Problem with overflowing septic.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Response from Reliable Septic Service LLC
We apologize you feel you had a bad experience with our company. Due to the rain and weather we have had to reschedule multiple customers to later dates. We do not believe in bringing equipment out to anyone's property after the ground has been saturated for a long period of time. Our office has tried to contact you to discuss your experience with us. In the future, if you will contact our office, we will accommodate you the best we can. This was also a beautiful yard that did not need digging up to diagnose the problem but the customer wanted the field line dug up any way to but did not want us in his yard unless it was dry. The system was bleeding out from the last field line. Thank you, Reliable Septic Service

Doug L.
06/2017
4.0
septic tank
  + -1 more
The initial quote was excellent but when the installer stated if it wasn't deep enough it wasn't his fault, it concerned me, but the install itself was trouble free and appears to be a good job. The plumber has not hooked up yet.
Description of Work: Install septic tank.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Reliable Septic Service LLC
What the installer meant was he had to put the tank in at a certain depth and since the plumbing from the house wasn't in yet there was no way to know what depth to set the tank at and if we set the tank too deep that puts the field lines too deep. Basically we had no plumbing to go off of and if the tank and plumbing didn't meet up it was only because we had no plumbing to go off of. Thank you for your business we greatly appreciate you!

Ann M.
06/2017
5.0
plumbing, septic tank
  + 0 more
Matt was AWESOME! He quickly diagnosed the problem and was very honest & helpful. He realized that my problems was not the septic tank. It was an issue with my plumbing. To my surprise Matt did not charge me for coming out to assess the issue and he immediately referred me to a great plumbing company called The Drain Man(Mike & David) who immediately worked me into their schedule the same day. The plumbers immediately found my issue and fix it very quickly. I really like the professionalism, the fast response, and the quality of both companies work ethic. I will definitely call Matt in the near future to have my septic tank cleaned. Thanks again for your honesty and you help.
Description of Work: Septic Tank cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reliable Septic Service LLC
Thank you for appreciating us as we do you!

bob R.
04/2017
5.0
septic tank
  + -1 more
Great! Saw their website, and mentioning that gave me 10% off. They were very responsive to my Angie's List message.
Description of Work: Cleaned out septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

eddie S.
04/2017
5.0
septic tank
  + -1 more
found out field lines on other side of yard.
Description of Work: check runoff in neighbors driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy G.
04/2017
5.0
septic tank
  + -1 more
I was hoping that just a tank cleaning would fix the issue but it did not. The problem was first diagnosed as a clogged header line from the tank to the field lines which was scheduled for the end of the next week. When the team came and dug up the header line to replace it, it was discovered that the field lines were also clogged and also needed to be replaced. Which was again scheduled for the next week because of inspection requirements. I was not charged anything when it was determined that I also need field lines. All work was completed in a professional manner and at a very reasonable cost. I am very happy with the results and highly recommend Reliable Septic Service :)
Description of Work: My septic tank was leaking from the top of the tank, I was unsure of the full extent of the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry N.
03/2017
5.0
septic tank
  + -1 more
Although on the first visit the tank could not be found, once the plumber located it, Reliable's crew come back in right on time to uncover it, clean the tank, cover it back up and smooth the dirt pile so that it doesn't look unsightly while it resettles. The entire crew (and Christy on the telephone) was very professional, courteous, expert and efficient. They honored the Angie's List discount to what was already a very competitive quote. The difference is remarkable between Reliable and the motley crew who last cleaned the other tank. I've already noted my calendar to call Reliable when it is time to clean the other tank again in a couple of years.
Description of Work: We have 2 septic tanks serving our home and, although this tank sees lighter duty than the other, it had not been cleaned (nor even found) in the 19 years we've lived in the house. We needed it to be located and cleaned prior to doing some landscaping work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$306

Contact information

3170 Mt Olive Rd, Mount Olive, AL 35117

http://www.septicrepairandcleaning.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems,
Plumbing,
Wells and Pumps

FAQ

Reliable Septic Service LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

Reliable Septic Service LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Reliable Septic Service LLC offers free project estimates.
Yes, Reliable Septic Service LLC offers eco-friendly accreditations.
No, Reliable Septic Service LLC does not offer a senior discount.
Yes, Reliable Septic Service LLC offers emergency services.
Yes, Reliable Septic Service LLC offers warranties.
Reliable Septic Service LLC offers the following services: Clean Tanks, Clean and Inspect tanks for real estaste closings,Install new tanks, install or repair headerline,install field lines.Outside Plumbing
Inside Plumbing Services

Contact information

3170 Mt Olive Rd, Mount Olive, AL 35117

http://www.septicrepairandcleaning.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed