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Roto-Rooter Plumbing & Drain Services

Drain Cleaning, Plumbing, Sewer Cleaning,

About us

Additional DBAs - Tierce Industrial Service Inc, T T Porta Toilets, Roto-Rooter Group Inc, Roto-Rooter Group Inc, Roto-Rooter. Additional phones - (800) 768-6911, (800) 438-7686. Additional contact name - Arlon Tierce, Jane Tierce, John Tierce.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial plumbing & drain cleaning including sewers and drains, faucets, sinks, toilets, showers & tubs, waterlines, pipe work, water heaters, septic tanks & video camera line inspection.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
45%
4
55%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.2
responsiveness
4.6
punctuality
4.5
Showing 1-11 of 11 reviews

Jim S.
01/2018
4.0
plumbing, drain cleaning
  + 0 more
First call to complete preventative maintenance to insure no roots in line as occurred two years prior. Prompt response and courteous technician however he allowed a pine cone to fall in to the check pipe but assured me it would not be a problem and he failed to re-snake the drain. Technician left. Five days later there is an obstruction in the drain pipe. Office staff seemed less than courteous with a "we'll be there when we get there" attitude and reminding me I would get a telephone call prior to the technicians arrival. That telephone call never came! Although I have an issue with the first technicians failure to re-snake...I have an issue with the callous attitude of the office staff who didn't seem to have a professional and caring demeanor!
Description of Work: Preventative maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Christopher B.
07/2015
5.0
drain cleaning
  + -1 more
unknown
Description of Work: Trouble shoot slow toilet. Assessed the problem and made options clear for repair. We decided to replace the toilet ourselves at his direction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Charles D.
12/2014
4.0
drain cleaning, plumbing
  + 0 more
They came out and did the job.
Description of Work: I have used Roto-Rooter Plumbing & Drain Services. The cleared a clog in the clean-out drain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Margie D.
10/2014
4.0
drain cleaning
  + -1 more
Frankly I was confused. Called one company and they said the septic needed cleaning out as it was clogged with all sorts of stuff. Called this company and they said it wasn't clogged, but we might need new pipes leading from septic. So I got to pay both and wasn't certain who was telling the truth. Roto rooter has always been a good source in the past so I opted to believe them.
Description of Work: Checked the septic to clean it out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Arthur A.
10/2014
4.0
sewer cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Carmen M.
06/2014
4.0
drain cleaning
  + -1 more
young man that was sent was quiet unprofessional, he did the job and gave me his personal phone number to call him or his brother for a cheaper plumbing services
Description of Work: unclogged kitchen sink

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$75

John F.
05/2014
5.0
drain cleaning
  + -1 more
unknown
Description of Work: Roto-Rooter repaired my rental property in the Cross Creek subdivision very quickly and at the estimated price. I'd definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Henry C J.
04/2012
5.0
plumbing, drain cleaning, sewer cleaning
  + 1 more
The work went very well. I could not be happier with the results.
Description of Work: Have used RotoRooter (Tierce) three times: first to unblock a sewer line, next to repair that same sewer line (this included camera run to determine exact point of blockage), and then to unblock a different yard drain line. Dealt with four different employees, all of whom were knowledgeable, courteous, and efficient. They solved the problems addressed, whereas over the years preceding this the same sewer and drainage lines were worked on by another plumbing company that failed -- at exorbitant cost to me -- to properly address and resolve the problem. Of the five different plumbing companies I have used over the eleven years I have lived in Montgomery, RotoRooter has proved to be by far the most satisfactory. I would not hesitate to recommend RotoRooter (Tierce) to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Saralyn P.
10/2011
5.0
drain cleaning, plumbing
  + 0 more
They were very professional. They gave a thirty days guarantee. They were on time. They were professional. They explained what they were doing. Their price was fair and reasonable. I would use them in the future.
Description of Work: I used Roto-Rooter Plumbing Service for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jan W.
06/2011
4.0
drain cleaning
  + -1 more
Service man snaked the roof drain line and cleared it out. Told me it could stop up again, had mud in the pipe that could be from a crack in the pipe somewhere. I would call them back if it happened again.
Description of Work: Un clog the kitchen sink drain from the roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Gabriele W.
03/2010
5.0
drain cleaning
  + -1 more
Everything turned out great and is still working well. They were on time and professional. I would use them again if needed.
Description of Work: They drain from the washer to the street was clogged. They came and cleaned it out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    PO Box 11685, Montgomery, AL 36111

    www.rotorooter.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Drain Cleaning,
    Plumbing,
    Sewer Cleaning,
    Drain Pipe Installation,
    Water Heaters,
    Septic Systems,
    Hauling

    FAQ

    Roto-Rooter Plumbing & Drain Services is currently rated 4.5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Roto-Rooter Plumbing & Drain Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Roto-Rooter Plumbing & Drain Services offers free project estimates.
    No, Roto-Rooter Plumbing & Drain Services does not offer eco-friendly accreditations.
    No, Roto-Rooter Plumbing & Drain Services does not offer a senior discount.
    Yes, Roto-Rooter Plumbing & Drain Services offers emergency services.
    Yes, Roto-Rooter Plumbing & Drain Services offers warranties.
    Roto-Rooter Plumbing & Drain Services offers the following services: Residential and commercial plumbing & drain cleaning including sewers and drains, faucets, sinks, toilets, showers & tubs, waterlines, pipe work, water heaters, septic tanks & video camera line inspection.

    Contact information

    PO Box 11685, Montgomery, AL 36111

    www.rotorooter.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day