During the installation, one of the installers noticed that the door glass was scratched. He said they would be back in a couple of days to replace it. They came back and installed the new glass, but the new glass has roller marks in three placed from manfacture. I called and explained the marks to the owner. He said that he was finishing a new motel just a short distance from me annd would come back and preplace the glass. After a few weeks I called to follow up, and he assured me they would be able to do it during the next week. Well, it has been three years and still no one has come and my calls are not returned. A very bad experience. I would not recommend anyone use Custom Glass in Alexander City, Alabama.
Description of Work: After installing a custom shower in a space previously occupied by a large, jetted, garden tub, I contracted with Custom Glass to construct, and install a tempered glass enclusure for the shower. The enclosure has two side panels and a center door.
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Glass and Mirrors
FAQ
Custom Glass is currently rated 1 overall out of 5.
No, Custom Glass does not offer free project estimates.
No, Custom Glass does not offer eco-friendly accreditations.
No, Custom Glass does not offer a senior discount.
No, Custom Glass does not offer emergency services.