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Port City Carpet Service

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

25 years experience Check or cash only

Business highlights

35 years of trusted experience

Services we offer

Carpet and Upholstrey Cleaning Tile and Grout Cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.925 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 25 reviews

Alfred F.
07/2017
5.0
carpet cleaners
  + -1 more
Very well good job done. Will definitely use again in future.
Description of Work: Clean carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CANDACE W.
08/2015
4.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: He did a good job on my sofa, love seat and mattress. He was kind of judgmental.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

Terri B.
06/2015
4.0
carpet cleaners, upholstery cleaning
  + 0 more
Fine
Description of Work: Cleaned sofa, chair & ottaman

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Judith A.
03/2015
5.0
upholstery cleaning
  + -1 more
They did an excellent job I was extremely happy with the service they performed. I have used them twice now. I would highly recommend them.
Description of Work: They did upholstery cleaned a sectional couch
Rating CategoryRating out of 5
Yes, I recommend this pro

Victor F.
10/2014
5.0
carpet cleaners
  + -1 more
Awesome service, very knowledgeable, friendly and locally owned. Very reasonably priced and fair.
Description of Work: Cleaned stairs, two bedrooms, and two area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Terri R.
06/2014
5.0
carpet cleaners
  + -1 more
Very professional from the word "hello" when I called for an estimate. He set an appointment for the very next business day. He was punctual, courteous and respectful! We were very satisfied with the price he set, and with the quality of his work. Ken Richburg is the only person I'll ever have back to clean our carpet.
Description of Work: Cleaned carpet in the whole house. Also added enzymes for pet urine stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Judy V.
01/2014
5.0
carpet cleaners
  + -1 more
They did an excellent job.
Description of Work: They cleaned my carpets. They did not do the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Sharon W.
11/2013
5.0
carpet cleaners
  + -1 more
Ken is fabulous, he knows what he is doing, very professional, polite and a real nice guy!
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Susan M.
09/2013
5.0
carpet cleaners
  + -1 more
Ken was very prompt (he arrived exactly on time). He was very professional, went right to work and finished quickly. He is not one to chat or visit, he is very quiet. I am pleased with the results and feel his prices are in line with others.
Description of Work: Pre-treated carpet, moved some furniture and then did the deep cleaning with a Scotch-guard like product added to the cleaning solution.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Mary H.
06/2013
5.0
carpet cleaners
  + -1 more
They were very polite and professional. He did the best job I have ever had. They price was perfect, the job was perfect. He finished everything real quick. His name is Ken Richburg.
Description of Work: They cleaned 4 rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Jennaffer B.
05/2013
5.0
carpet installation
  + -1 more
They were great. I loved it. They were on time, extremely efficient, and hardworking. I would hire that person again for that company.
Description of Work: I had a carpet service by Port City Carpet Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty B.
04/2013
5.0
upholstery cleaning
  + -1 more
Ken came when promised and the job was done start to finish in about 1 hour and 40 minutes. The furniture looked brand new. The charge was exactly what he quoted me on the phone. Very pleased.
Description of Work: Cleaned microsuede sofa and 2 reclining chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Mike R.
02/2013
5.0
carpet cleaners
  + -1 more
while.
Description of Work: Ken was focused and efficient. He arrived on time and proceeded to attack the dirtiest carpets first. He cleaned a lot of the stains but more importantly rid the carpet of any odor caused by our two Yorkies. He then did the downstairs carpet and it was perfect. I would definitely recommend Ken and his company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Michele H.
12/2012
5.0
carpet cleaners
  + -1 more
As expected
Description of Work: Cleaned 3 rooms of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Barbara W.
11/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
See description of services.
Description of Work: Ken responded immediately to my phone call inquiring about his services. I had requested a quote for cleaning 2 chairs, 1 couch and my living room carpet. When he arrived at my house (promptly), he qickly determined that he could not clean my couch. He informed me that this type of couch (the the stuffing it had) would leave big green and/or red spots everywhere if he got it wet. He showed me an example on an under area of a cushion that I did not even know was there. If it had been anyone else, they probably would have cleaned it and ruined the couch! I was so appreciative to him. He advised that I just take the covers off of the cushions and wash them on gentle in the machine. I did and they are beautiful now!!!! (without stains!) Because he couldn't do the couch, the price of course was adjusted. So, I added a hallway carpet and an area rug to be cleaned and it still came out less than the original quote! The carpets and the furniture look brand new. I would definitely recommend ken again and plan on using him again for other areas of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

virginia P.
10/2012
5.0
carpet cleaners
  + -1 more
Saw Port City Carpet Service on angie's list. Called to get an estimate for carpet cleaning at a condo we have that is an investment property. Ken answered right away and gave me a price based on the amount of rooms and the fact that he had been to this condo complex before in w. mobile. Before I could even make an appt., i gave his name to my brother-in-law, who immediately made an appt with him. Ken cleaned the house he was moving into (also an investment property of ours) which had been rented for the previous 9 years and the carpets were horrible. My brother- in-law was VERY pleased with the cleaning; altho the carpets have been abused. I did not see them myself, but I trust his judgement. Our condo carpeting came out great! Altho there was much wear and tear, Ken did a great job in every room. I did not let him in; my real estate lady did - But from what i understand, he was prompt and from what i could see did a professional job. His prices are fantastic. Very pleased. Would def use his services again! Very nice to talk to; is very straight with you on what he can do and not do; according to condition of the carpet. No one can be a miracle worker. He was true to his word and, I think, did a wonderful job! No complaints at all. The "home build year" is an estimate. Have only owned the property for 5 years.
Description of Work: Cleaned all carpeted surfaces in an investment condo we own in w. mobile. 3 bedrooms, hallway, stairs, living room and dining area. Approx. 1300 SF condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Lesa D.
07/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
My tile came out like brand new. We were very impressed with the tile cleaning. There were a couple of spots that didn't come out in the carpet but for the most part he got almost all of the stains out. They did a good job and it was cheap. He got delayed. I would use them again.
Description of Work: I used Port City Carpet Service to clean all my carpet and all the tile in my 2400 square foot house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$220

Judith A.
07/2012
5.0
upholstery cleaning
  + -1 more
I was very impressed with the service I received from Port City. When I first called Ken, the owner was in the middle of a job but he called me back quickly and arranged a convenient appointment with me. Ken arrived promptly and got right to work. Because our sectional couch was really stained and dirty (we have a large Cocker Spaniel who likes to hang his head over the arms and back of the couch, and often after licking his paws decides to lick the coach too!)it took Ken over two hours to get all the cushions cleaned to his satisfaction. He just kept working away on it until it was clean. Even though it took longer then expected Ken still charged us the price he had mentioned over the telephone. Ken takes his work seriously and wants to give you the best result possible. I have been recommending Port City to all my friends and look forward to using them again.
Description of Work: Port City cleaned a large sectional with removable pillows covered in micro-suede.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Diane M.
07/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Ken was on time, pleasant, did a good job, and I would recommend him and use again.
Description of Work: Cleaned carpet and cleaned chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Ginger M.
04/2012
5.0
carpet cleaners
  + -1 more
Very well. Prompt. Respectful of your house. Very reasonable.
Description of Work: Cleaned 3 bedrooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Mitchell C.
03/2012
5.0
carpet cleaners
  + -1 more
Ken was very nice and was about half of the other 2 quotes i recieved. i paid 115 for a 4 bedroom home with living and dining and family room. Did a great job. the other quites i got were 230 and 245. this was a rental house that was gross. He did great and was quick and great price. Will absolutly use again.
Description of Work: Ken was very nice and was about half of the other 2 quotes i recieved. i paid 115 for a 4 bedroom home with living and dining and family room. Did a great job. the other quites i got were 230 and 245. this was a rental house that was gross. He did great and was quick and great price. Will absolutly use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

GEORGE C.
02/2012
5.0
carpet cleaners
  + -1 more
They did an excellent job while cleaning four rooms and hallway. We were very pleased and would use them in the future.
Description of Work: They came in to clean our carpets in the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Daniel M.
09/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a good job. Everything was very good. The man who came and did the service was very professional and nice. We had some spots, the guy really explained what he was doing and he came back, did an additional treatment on a couch and got the stains out. He seemed very professional. They were good. I would use their services again in the future.
Description of Work: I used the services of Port City Carpet Service. The last time I used their services was probably about four weeks ago. They mainly did upholstery and carpet cleaning for one room. They charged about $400 for the work done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ray N.
09/2011
5.0
carpet cleaners, carpet installation, floor cleaning
  + 1 more
port City Carpet Cleaning Service is the absolute best value for your money. Had a chance to meet and speak with Ken the owner and asked him if he could give me a quote on cleaning my carpet. He said sure, i will give you one right now. Roughly told him how many rooms and approximate square footage and he gave me a quote. The price was better than any I had recieved in the past from competitors so we set an appointment. Thought he may back out when he seen my 20 plus year old carpet but he went right to work and wow what a difference! An Absolute professional from start to finish. My carpets have never looked better. I have tried other carpet cleaning services in the past and been some what disappointed in the results. Port city is head and shoulders above the rest. Do your self or your wife a favor, lol and let this guy show you what he can do! Thanks again Ray Nelson
Description of Work: Port City Carpet Cleaning, steam cleaned carpets throughout house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Suzanne F.
07/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Small business that has been around for 23 years and is very professional. Very satisfied with carpet cleaning and felt that cost was very reasonable. Friendly and arrived at appointed time. Will definitely use their services in the future.
Description of Work: Residential carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    7:30 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Carpet Sales and Installation,
    Floor Cleaning and Waxing

    FAQ

    Port City Carpet Service is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 6:00 PM

    Tuesday: 7:30 AM - 6:00 PM

    Wednesday: 7:30 AM - 6:00 PM

    Thursday: 7:30 AM - 6:00 PM

    Friday: 7:30 AM - 6:00 PM

    Saturday: 7:30 AM - 4:00 PM

    Port City Carpet Service accepts the following forms of payment: Check
    Yes, Port City Carpet Service offers free project estimates.
    No, Port City Carpet Service does not offer eco-friendly accreditations.
    No, Port City Carpet Service does not offer a senior discount.
    No, Port City Carpet Service does not offer emergency services.
    No, Port City Carpet Service does not offer warranties.
    Port City Carpet Service offers the following services: Carpet and Upholstrey Cleaning Tile and Grout Cleaning

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    7:30 AM - 4:00 PM