Door-N-Gutter Pro Inc

Two jobs. Two bad experiences. The last was final straw. Small job and I called them so they get their money quickly. They charged me a service fee and never mentioned on call. Owner simply said “ it’s written on all of our paperwork” Small amount on small job but this is the the way they roll. Excuses and no apology. That would have gone a long way.

They made my house look brand new in half a day! We got new gutters and they did a first rate job in recommending to us what we needed, where we needed them, and the installation was fantastic. We are so happy with their work at a reasonable price. And they fit us in on a Saturday to work around our schedule. AWESOME. Highly recommend!

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Everything went great. The installers arrived when scheduled and did a great job.

Perfect! Everything was right on time.

Absolutely perfect experience with Brandon and Door and Gutter Pro! If you are looking for gutters look no further. These guys were professional, punctual, and the product looks great! The install crew was very courteous and cleaned up after their work. Brandon's customer service was/is impeccable! Highly recommend this company.

I never received a phone call. I called again two days later and told the person that I had called earlier. He said that his estimator had been very busy and that he would put my message on his desk so that he could get to it ASAP. I got no call. One week later I called and got a voice mail saying that the mailbox was full and I could not leave a message. I am very disappointed. If they didn't want to do the job they should have said so up front. To ignore customers and to fail to return calls is no way to run a business. I will never call them again.

Looks to be a fine job. Will know more when it rains.

Experience was great! They did an excellent job and were very professional. The gutters look perfect! We would definitely use them again. Thanks!

unknown

They installed gutters in about 3 hours, very professional, excellent job

We ordered a style not in stock. We were told about 3 weeks lead time. The doors came in as expected and were installed. The installation time was missed by 4 hours. The salesman called and said they had to do a quick installation at another customer site. He stayed in touch regarding my installation. I think he just forgot what hour he had scheduled me. I waited a couple of hours for my installation. The quick installation at the other site had some "technical problems" and was not finished as soon as suggested. I couldn't wait any longer and went to work. After lunch they installed my order. Didn't take 4 hours to install and haul away old doors. Did a good job. We like our new doors and are satisfied with the doors and the installation.

From the estimating process to the end product, I was pleased with the quality and professionalism of this company. Regarding cost, I received four estimates for the work and this company had the lowest cost. The work was done on our rental house in preparation for it being listed for sale. The gutters turned out beautifully. One caveat is that I had to call to ask them to come back out and pick up a few stray screws and scrap metal pieces. They came the next day to clean up and were very apologetic that I had to call. I was impressed enough that I recently called them out to our residence to write up an estimate for new gutters on our house! Very professional and excellent quality work.

The workers were wonderful. We have such a large house that they sent out 2 crews to finish it in one day, and the guys put in 8 hours of hard work in a blistering sun. After walking the job after they finished, I asked for a few changes and the guys graciously made a few changes.We needed 2 almond colored gutters on one side of our house, and the crew didn't have them in the truck. The crew chief said he would come back the next day and install them, and he did! When they left, everything was picked up and cleaned, like they'd never been there. I highly recommend them for any guttering projects or needs.

Door-N-Gutter Pro responded to my initial phone call and I was able to get an estimate quickly. The estimate was fair and they were able to match the gutter color to the brown color of my roof. After I agreed to use them for this service they were a little busy and couldn't complete the service for a couple of week (they informed me of this when I agreed so it didn't surprise me). They followed up with me in the previously discussed time frame and put up the new gutters while I was a work. When I came home from work there was no sign that they were there except for the beautiful new gutters. I have been very happy with my interactions with them and would use them again (I also used them to install a new garage door opener last fall and had a similar pleasant experience). They are professional, prompt, reasonably priced, and clean.

Solved our problem of too much water draining in one area of our yard.

The worker, Larry, was very professional and all work was completed in less than 2 hours. All features of the unit were explained and demonstrated. Very pleased with the work and the courteous manner of the worker. I would use this company in the future.

I have not had the work done yet. I have called several times and have been unable to reach them. They have no voice mail to leave a messge for a callback.

My experience overall has been excellent. They are punctual and are great with communication. Everything they have done is great. I would highly recommend them to others.

I could not been more satisfied with the work and the workers.

The gentlemen were very professional, quick, and did great work. We are very pleased with the service and would call them again for any other work we would need done. They arrived on time, and were finished when they said they would be finished.

Door-n-Gutter Pro Inc. were excellent. Their prices were fair. They were clean and fast. They were very, very polite people.

Full story above. I am a very satisfied user of this service.

They were late coming but called to let us know they would be late. (Loved that!) Once the tech got to the house he got right to work, found the best solution and started. We didn't need a new motor, just new gears, he replaced them and oiled and lubed both systems. He was very professional, and very quick. Very nice experience.

They are extremely professional, NO SURPRISES and do exactly what they say they will do. They will make the job right before leaving. They have first class equipment and their prices are fair. Probably not the cheapest, but not the most expensive either. They have emergency garage door service if you are stuck and cannot get your car out because of a broken garage door. I would not consider using anyone else for this type of work.