Chavis Furniture and Appliance has been in business since 1952 providing Home Appliances, Furniture and Bedding. Your will see the largest selection of built-in appliances in the area and many products are connected so you can get a good idea how they will perform in your home. Our employees are knowledgeable and will make every effort to help you achieve the look and performance you expect.
Business highlights
72 years of trusted experience
Services we offer
We offer delivery and installation on all our products at very reasonable prices.
On behalf of a family member I am writing this review. Appliance was delivered, installed and was defected from the start. They came twice and nothing fixed it. They were blaming the manufacturer and vice versa. So far nothing has been done to correct or replace the appliance. Been an established company since the early fifties ? I don't think replacing the appliance will break the bank.
Description of Work: A screw was stripped upon installation of the door to the refrigerator. Not repairable.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
Beth D.
04/2014
5.0
appliance sales
+ -1 more
Working with the Chavis sales team to pick out my mew stainless appliances was so enjoyable. The stafff was over the top helpful and friendly. They took the time to look up specific warranty details, rebate officers and quality comparison reviews while I was in the store. They were very patient as I took my time to make up my mind. Then they worked with me to schedule installation around my busy schedule. The delivery and installation crew were very proffesional and courteous and left no mess behind, everything was ready to be used when they left. I will definately conisder Chavis in any futre purchase I make that they can assist me with.
Description of Work: Purchased and installed new kitchen appliances. Refridgerator, dishwasher, stove and microwave.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Helen L.
12/2012
5.0
appliance sales
+ -1 more
My experience with Chavis Furniture and Appliance was outstanding. The sales and office staff go out of their way to help. If you are in the market for a new appliance, I would highly recommend you check out Chavis'. You might just be surprised - as I was!!!
Description of Work: I was in the market for a new stove and had visited the local big box stores as well as Best Buy and Alabama Power Company. On my way to actually place the order at one of the above stores, I decided to go by Chavis' just to check. Tom, the sales associate, greeted me and since I knew what I wanted, showed me the model and then went into detail of how it worked and the fact that it had a convection oven - and then explained that to me. No other associate at any of the stores had even attempted to do this. All the other stores said it would take 2 - 3 weeks to receive the stove. Tom said if I decided to order from them, he would have it installed and I would be cooking Thanksgiving dinner on my new GE Profile range. There was no pressure involved. He even said to think about it and call him back. I decided to go to the store I had planned on ordering from and check on delivery times and ask questions about the stove features. The sales associate did not even get out of the chair......did not offer to even show me a picture or pull up on their website....just wanted to know if I was ready to order!!! I said to myself, I am ready to order - but not from you. I then called Tom at Chavis' and we did the paperwork over the phone. The stove was ordered from their supplier and installed in one week and I cooked Thanksgiving dinner on my new stove. It did not take 2 -3 weeks just to have it ordered as the other stores had stated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from CHAVIS FURNITURE
Thank you [Member name removed] for your kind words. I sincerely hope you enjoy your new range for many, many years. However, if you need help at any time call me. My personal cell number is: 251 591 2144.
DON H.
01/2011
5.0
appliance sales
+ -1 more
Dan and the entire staff at Chavis were extremely helpful in guiding me through the entire process of appliance selection for every new appliance in my home. They were all informative, helpful in ALL respects of the process, without exception! The selection process was very involved so far as price, features, reviewing and comparing specification sheets, product literature repair history, customer reviews and customer personal observations and experiences. I never felt rushed or pressured in the selection decisions at ANY time. They were a always prompt in answering questions about specifics and if they did not have an answer at a specific time, they were very prompt with the follow up. I felt very comfortable and secure during my entire experience with this vendor. When the entire remodel was complete, I am secure in the knowledge that I could not have made a better choice in a supplier for an expenditure of this magnitude. I have not hesitated in recommending this company to all friends and acquaintances who were contemplating appliance selection of any kind. I'm sure they will be treated in the same helpful, professional and knowledgeable manner as I was. Should I have a need for another appliance of ANY kind in the future, I will not waste time comparing prices from other vendors. I know I will get the best deal from Chavis, not only so far as price is concerned but the follow-up after the purchase which, to me, is an extremely important part of any major expenditure. Another MAJOR factor that was so pleasant in this process was the ability to make a telephone call to someone LOCAL and have the problem solved very, very quickly, with no language barrier or long wait times on the telephone. I would CERTAINLY recommend this company for you appliance needs. I'm sure you will feel as pleased after the transactioon as I am. Don Hughes 251-626-3526
Description of Work: Worked very closely with Dan Chavis, Owner, in selecting appliances for complete home remodel. I did EXTENSIVE research both online and in person with other vendors (Sears, etc.) before making my final decision. This took many, many hours on the computer, telephone and personal visits.
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Service Categories
Appliance Sales and Installation,
Mattresses,
Furniture - Sales,
Water Heaters
FAQ
CHAVIS FURNITURE is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 8:30 AM - 2:00 PM
CHAVIS FURNITURE accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, CHAVIS FURNITURE does not offer free project estimates.
No, CHAVIS FURNITURE does not offer eco-friendly accreditations.
No, CHAVIS FURNITURE does not offer a senior discount.
No, CHAVIS FURNITURE does not offer emergency services.
No, CHAVIS FURNITURE does not offer warranties.
CHAVIS FURNITURE offers the following services: We offer delivery and installation on all our products at very reasonable prices.