About us
Integrity Inspires Trust... And That Explains Why More People Choose Woodland Homes To Give Them Everything They Are Looking For In A New Home. Satisfied Customers And Success Come From Dedication To A Genuine Work Ethic. In 1995 Mike and Melissa Friday established a “Team” approach to new home construction that is second to none. Their philosophy identifies key components that have a proven track record for success: Recognize ever-changing markets and what the home buyers look for. All of the communities that they build and develop have easy access and excellent locations. A Professional “Team” that has developed a time-proven, step-by-step system helping the home buyers have the easiest and most enjoyable experience possible. Communication... They continually talk about Woodland Homes as a family, a “Team”. Each component of the company works from that perspective, whether it is the employees, working with suppliers or subcontractors. As a teenager working alongside his father in real estate, he sought out successful builder and development mentors. Soon Mike permanently ventured out on his own and Woodland Homes of Huntsville, Inc. was incorporated in 1995. Mike has come a long way since building his first 1,600 sq.ft. home. His dedication to the “Team” philosophy has laid the foundation for the growth and success he has experienced. Today, Mike and Melissa’s “Team” of professionals continues to strive, not just for excellence, but to be innovative and sensitive to the home-buying public. Currently, they have a roster of extremely successful communities. They have their own in-house dream design center, plan department and countless people working in the same accord. Mike’s “Team” has a reputation for building homes with superior structural integrity and quality craftsmanship. Mike and his team continually communicate to strive for excellence. If we refine our program every day and get better with what we do, then ultimately, the benefit will be to our customers.” Mike and Melissa are completely dedicated to their community of North Alabama and support many charitable causes within the community. Mike is a valued member of the MADISON COUNTY HBA, the NATIONAL HBA, and the BETTER BUSINESS BUREAU.
Business highlights
Services we offer
Custom Cabinet Manufacturer, Custom Homes
Amenities
Emergency Services
Yes
Free Estimates
Yes
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Builder's Contract: Problems started with a Woodland builder's contract. Basically, you sign away many buyer rights and agree to
purchase/close on a house unless it is not livable. Don?t sign any contract without discussing exist strategies with an attorney. Believe me, they have.
Upgrades: We ordered and paid for double ovens and a microwave package ? never installed prior to the closing date. Woodland agreed to install wood floors in the study and master bedroom - installed as requested and they looked great.
Problems: After several walk-throughs, we noticed the kitchen cabinets were not installed with the usual tailored finish carpentry look. There were 3"-4" wood screws visible on the outside front edges of oven enclosures (Have detailed photos). Woodland was informed and asked to repair. After several rounds of inquiry about the cabinets and no action, they were perturbed and decided we were idiots and very strange (Still have emails they sent us saying we were crazy and bothering them too much, that's right they cc'ed us on their emails). Woodland's response shocked us. This was the worst example of customer service ever witnessed by anyone on the buyer's side. We were mostly ignored, however when they did respond, it was to insult us. No one called to ask us how things were going, no one sent us a schedule of activities leading to closing. No one seemed to care.
After many attempts to get the kitchen cabinets repaired and the lack of progress on oven/microwave upgrades, we informed Woodland Homes of our desire to part ways. We immediately (next day) received a call from Woodland's business manager wanting to discuss the problem with us. During the meeting we received many apologizes and a Woodland Homes sales pitch, but no problem resolution. Woodland's business manager was informed at the end of the meeting that we still wanted out.
Several days later we got a call from Woodland Homes saying they would legally force us to purchase the house, because Woodland's contract implied purchase unless house is not livable. Woodland indicated that the house was owned by an outside investor and they were concerned about interest payments if the house was not sold. Not sure, but the house may have been sitting for over six months.
Woodland wanted to punish us for backing out and catching them on the wrong side of quality finish carpentry and good customer service.
We walked away without earnest money, without our double oven, and a bill for six months of interest payments. Woodland's owner said he would give us a $10k discount on any future house purchase.
No thanks we will pass on that offer ;)
Licensing
State Contractor License Requirements
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