Murphy Homes Inc

Everything I wanted and more. From the site agent to the GC to the front office, was a wonderful experience.

Buyer Beware This is a over promise under deliver builder. Starting off make sure you have legal representation cause you will need it. The craftsmanship is very sub par even that is giving them extra credit. First time I ever realized builders don't use tolerance and you are told to stand back 6 ft from walls as not not to notice how crooked the walls and sheetrock are. The tile guy ***** my custom shower was off 1-1/2 inches in 5 feet. The tile in my guest bathroom is horrendous and will also need to be replaced. The trim guy ***** worst trim moulding I have ever witnessed. All trim gaps are pump filled caulking joints and looks terrible. They do not hire skilled trades and most you would have to use a translation app on your phone to even communicate with them. If you ever try to speak about your build the communication gets worse. You are told that it all gets fixed in a final *************** right before your closing . This is where the magic really begins and you really believe things will be fixed (NOT) You are told to put blue tape on items that you want to be repaired as to which just gets removed and no repair is ever made. Then you move to the warranty phase with the same list of items to be repaired that gets ignored even past your 30 day ***** At this point the main Liar in charge Mr ************** starts denying anything he ever had documented knowledge of. He meets with you (tries to tell you a few ******* stories) makes his promises verbally for the (***************) leaves then you never hear from him again. Items were negotiated during my closing that were not honored. I have had 1 item that was attempted to be repaired and was only made worse. Something as simple as replacing missing trim and to straighten the front door k*** which was installed crooked as h*** The guy replaced the missing trim with trim that wasn't even the correct size and the door handle was scratched and needed repainted after his repair. Beware you have been warned Document EVERY Item

First off, what kind of company just deletes the reviews section of their Facebook, unless they're really bad? Murphy never really finished my house, they just stopped working on it. Getting their warranty team to do anything has been a nightmare. They're unresponsive, slow, late, and don't do anything approaching due diligence. I would have fired any tradesmen who made half the mistakes Murphy's warranty team did. It's gotten to the point that I don't want them working on anything that I can do myself because I don't trust them not to make it worse. Sims-Lohman sucks The door guys suck Murphy doesn't do anything to make sure that work is done and doesn't make sure the people they're sending to do work have the appropriate tools and equipment. They aren't proactive and their thirty day check in was late - we had to remind them. They don't respond to emails in a timely manner and their responses are incomplete. They don't promptly schedule tradesmen to do work. They don't ensure tradesmen are aware of the scope of the work to be done. They don't ensure tradesmen have the appropriate tools and supplies to do the work. They don't check to see if the work is done. They don't ensure that tradesmen clean up their messes. They must be prompted, repeatedly, to schedule work. They do the bare minimum they can get away with