The Master's Plumbing Co

Excellent! He was very professional and skilled.

They were booked for the day, so they came after hours to help me. The technician was very friendly and efficient, and the problem was fixed.

I called late on Monday and they were able to come out miday Tuesday to take a look at the leaking water heater. In a very detailed manner explained to me what the problem was and why it happend. It turns out that that water pressure regulator went bad and was allowing in too much pressure into the water heater causing the T&P valve to leak water from time to time. It only took them about an hour and a half to get it fixed. Very pleased with their work.

excellent.. knowledgeable, articulate, identified problem and presented a time frame to complete the work. small problem with water flow two weeks later. came back immediately, identified and solved the problem which was not related to his work

We have used the company before in the past with great results. We had a mainline plumbing emergency on a weekend, and ended up calling Roto-Rooter instead. Bad idea. Luckily, we were able to get the Master's Plumbing to come out after Roto-Rooter failed to fix the problem. They were on time, beyond nice and helpful, and very professional. The price is higher than what you will pay with larger companies, but they do a better job.

The tech was professional and on time. He was high on the quotes I got

I use Trevor. He always comes on time. I have never had to wait a day when I have had water dripping out of my ceiling. The day after the big tornadoes last year I had water but I had no power and I came downstairs and there was water dripping out of my ceiling from a pipe. It had nothing to do with any storm stuff. He came out here and fixed it for me. He had to kind of go around in order to get it fixed. A pipe that fed the icemaker in my refrigerator upstairs, they had put a filter on it and had not installed it properly. He is very upfront with his pricing. I don’t remember how much it was to fix the pipe because I had a coupon. He gives me coupons. To completely rebuild the sink and for the faucet I think it was around $300 but I had a coupon, so that brought it down.

Trevor was very professional and knew what he was doing - he left a very clean worksite as well. I appreciate him!

We have had several things done by them, all of which were acceptable and reasonable in price. Overall, it went well. They were great.

Toilet flush handle only moves a short way now, flushes toilet same as before. Outdoor spigot repair done on same day. After new spigot installed, opening the water faucet led to loud noises and vibration throughout house; this happened repeatedly but had never happened prior to repair. Plumber was called back to house based on "100% satisfaction guarantee" and inspected outdoor spigot, reporting that "line pressure may be too high" and we would need a new "pressure regulator" which would be installed in the crawl space under the house at an additional ~$350 charge. He said his gauge "reads too low" but would not check any other faucets for pressure. While the plumber advertises a satisfaction guarantee and he came out to the house the second time because we weren't satisfied the first time, he tried to charge a visit charge in addition to the new pressure regulator, because he said the noises were a "coincidence" and not the result of his repair. We declined the second repair, refused to pay the visit charge of $59. Trevor was rude and did not stand behind the satisfaction guarantee. We ended up having to ask Trevor to leave the premises. He left the door to the crawlspace open.

Noticed water standing under our 19-year-old water heater. Had used The Master's Plumbing with great results in the past, so called them for an estimate to replace. They were quick to respond, provided thorough explanation of options, and provided a detailed estimate. I authorized the work and they showed up right on time the next day, completing the work within the estimated timeframe. After installation, we thought there was a problem with carbon monoxide. It turned out to have NOTHING to do with the water heater installation, but the installer still came back (late on New Year's Eve) to double-check everything and make sure there were no problems. He even called the next day to make sure everything was still okay. We couldn't have been more pleased with their service!