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Mulvehill Service Co

Heating and Air Conditioning

Reviews

3.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
33%
1
33%


Rating CategoryRating out of 5
quality
3.3
value
2.8
professionalism
3.7
responsiveness
3.4
punctuality
3.3
Showing 1-3 of 3 reviews

William W.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
it went smooth, they were on time and did a great job. this is the second time i have used them and no problems either time.
Description of Work: installed a new a/c, heat pump and furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Suzanne J.
03/2013
2.0
heating & air conditioning/hvac
  + -1 more
The owner did the diagnosis of the problem and told me he would have to order the part. He sent someone else back to do the repair. I had never met this person before and he seemed embarrassed that the repair was so expensive. I would never use Mulvehill again
Description of Work: I had used Mulvehill Service Company for many years when it was owned by someone else. This time I had a bad experience. I felt like I got ripped off. I was very disappointed with this company after trusting Mr Mulvehill for so many years.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$590

bonnie G.
08/2011
1.0
heating & air conditioning/hvac
  + -1 more
I have used this company for several years and trusted them and their work. However, it took them a very long time to get to my house and the gentleman that came brought conflicting news/advice on how to solve the problem. He argued with my husband on the year that the air conditioner was made (he said the air conditioner was older than the house) until my husband convinced him he was wrong. My husband had to voice several facts to persuade the "professional" that he was incorrect. The quotes he stated to me were outrageous and when I later called to complain to the owner (someone I had respected immensely from past experiences) he told me that was not the correct quote and that his employee didn't say that. I also was unaware about the cost of the service fee and that he was charging me hourly. Very pricey and we didn't even use him to fix our unit. I was very relieved to see him go and I didn't trust his professional opinion or his know-how. This story does end well though. We later found a great company to go with that is totally reliable and trustworthy. See Herring Heating and Air if you have a problem.
Description of Work: Called Mulvehill early in the morning when we discovered air wasn't working It took them several hours to come by The gentleman didn't seem to know much about the unit Tried to convince me to pay an outrageous fee to fix unit Didn't inform me of hourly cost or service call When I contacted owner, he didn't seem concerned and didn't believe me when I told him what his employee had quoted me Didn't return my husband's phone calls to discuss issues.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$175

    Contact information

    6839 Castle Heights Rd, Kimberly, AL 35091


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Mulvehill Service Co is currently rated 3.3 overall out of 5.
    No, Mulvehill Service Co does not offer free project estimates.
    No, Mulvehill Service Co does not offer eco-friendly accreditations.
    No, Mulvehill Service Co does not offer a senior discount.
    No, Mulvehill Service Co does not offer emergency services.
    No, Mulvehill Service Co does not offer warranties.

    Contact information

    6839 Castle Heights Rd, Kimberly, AL 35091