First service call to repair oven early-November. Tech said oven needed heating element replaced. Part was not on truck. Late November, I call to check and Tech said he had part and would stop by in a couple days. Replaced heating element - oven still didn't work. Charged $180.00. Tech said mother board needed replaced. Had to order. Late January after I call again, he said he had the part and would be out one day the following week. Replaced mother board - oven still does work. Tech removed the new mother board, replaced old one and put oven back together. Charged another $150.00 to provide me an oven that still didn’t work. Total cost was $330.00 and Tech did not repair the oven. Needless to say, I will never use Vic’s Appliance Repair again.
Description of Work: Kitchenaid Oven Repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$330
Chad S.
03/2016
2.0
small appliance repair
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
mark T.
02/2016
2.0
small appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Chad S.
12/2015
2.0
appliance repair
+ -1 more
unknown
Description of Work: Didn't finish the job. Ordered parts and wrong ones came in. Called him to find out when he was coming back out. Said he would contact us after his trip to San Francisco. Never heard from him in reasonable amount of time so left message to call us. Still no response. Dish washer was only partially repaired.
Rating Category
Rating out of 5
Frank M.
07/2015
5.0
small appliance repair
+ -1 more
Fine. No problem. Was pleased.
Description of Work: Installed heating element in range.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Mona L.
11/2014
5.0
small appliance repair
+ -1 more
The element on this oven isn't the typical plug in type. It was a hassle to get the range with double oven pulled out due to previous owner tile installation. Got it out and replaced the element in no time and all is good!
Description of Work: Changed element in commercial style oven
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Tommy J.
12/2013
5.0
small appliance repair
+ -1 more
No complaints.
Description of Work: Repair built-in microwave
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Marlene A.
05/2013
5.0
appliance repair, small appliance repair
+ 0 more
It took him less than one hour to diagnose and repair.
Description of Work: Clean refrigerator intnal defroster
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
Lisa R.
08/2011
2.0
appliance repair
+ -1 more
Have to change my review of Vic. Sorry, but we won't use him again.
Description of Work: Vic repaired our dryer for us.
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Service Categories
Appliance Repair - Small,
Appliance Repair
FAQ
VIC'S APPLIANCE REPAIR is currently rated 3.2 overall out of 5.
No, VIC'S APPLIANCE REPAIR does not offer free project estimates.
No, VIC'S APPLIANCE REPAIR does not offer eco-friendly accreditations.
No, VIC'S APPLIANCE REPAIR does not offer a senior discount.
No, VIC'S APPLIANCE REPAIR does not offer emergency services.
No, VIC'S APPLIANCE REPAIR does not offer warranties.