House Cleaning, Floor Cleaning and Waxing, Drapery Cleaning
About us
Two Maids & A mop provides residential house cleaning services in Huntsville. Providing professional maid service to residents of Huntsville, Madison, Redstone Arsenal, Hampton Cove, Hazel Green, Meridianville, Big Cove, Moores Mill, Owens Cross Roads & Triana Award winning.
Description of Work: as I have reported the last three times you have sent this request, I did not use this service provider. I received confirmation that someone understood that fact, yet I continue to get these bothersome emails. Please stop!
Rating Category
Rating out of 5
Lisa E.
09/2016
5.0
house cleaning
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Lil L.
03/2016
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ellie L.
03/2016
5.0
house cleaning
+ -1 more
unknown
Description of Work: The get right to work. They dust a lot of surfaces I did not expect. They have two prices: one for a general cleaning and one for doing more like the inside of glass on doors. It is a team of two that comes. Unless you request the same team, it is a not the same team each time. They call a day or so before the team comes to let me know what time they will come. They will also send an email some of the time to rate the team.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Deborah K.
03/2016
5.0
house cleaning
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Mary B.
02/2016
4.0
house cleaning
+ -1 more
unknown
Description of Work: cleaned upstairs and down in my house. |Missed tops of tall furniture. Asked to clean outside of refrigerator and didn't do a very good job on door and didn't clean sides at all. Asked to clean oven and they didn't clean glass on the door. |They were prompt and friendly and did a pretty good job on what things they cleaned.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Melissa B.
02/2016
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Stewart S.
01/2016
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$209
Alice S.
12/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: They did an overall spring cleaning and were great! Very nice women and very conscientious!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Cristina C.
12/2015
5.0
house cleaning
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$195
Patricia O.
03/2012
5.0
house cleaning
+ -1 more
The first week they came they asked for a tour of the house and asked what we would like to see cleaned. They located the trash cans, lights, etc. Then, they got to work like two tornadoes... only cleaning instead of destroying! They cleaned every inch of our house, even the baseboards behind the bed!!! They even looked up high to tag and remove any wayward cobwebs. I love how they "mop out the door" at the end.
Description of Work: We have a deep cleaning one week and a general cleaning two weeks later.... etc. Those two ladies accomplish so very much in a short time! When they deep clean they dust, wipe, mop, wash, scrub just about every inch of our house! Their products are "green" and their services are very professional. They waste no time and do an outstanding job! They give me time to enjoy myr retirement and all of the other activities I want to do besides clean! When they do a general cleaning, it is far more than I would do if I had to do it myself.... and in such a short time frame. My husband was initially "put off" by the price, but after the first cleaning he saw that it was worth every penny! Plus, his wife is happier. :)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Janie F.
03/2012
5.0
house cleaning
+ -1 more
I was pleased with the cleaning service and the ladies who did the cleaning. I would recommend them to my friends.
Description of Work: Premium Maintenance Cleaning Package: clean and sanitize bathrooms clean kitchen and appliancesdust all horizontal surfaces sweep and mop hard floor surfaces vacuum carpets and rugs empty garbage cans and replace liners spot clean trimwork and moldings spot clean light fixtures clean ceiling fan blades
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$93
karen D.
03/2012
5.0
house cleaning
+ -1 more
The first time these ladies came they asked for my specific areas of concern - and they have cleaned those areas very well, as well as doing a great job with the rest of the house. I really love the clean floors and sparkling appliances!
Description of Work: We've been using this cleaning service for two months now and are extremely happy! It's nice to find a company with people you can count on to perform consistent, quality work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Garry and Sherri W.
03/2012
5.0
house cleaning
+ -1 more
They do a fantastic job. They do a basic and a deep cleaning.
Description of Work: We use them every other week for cleaning services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
karen D.
02/2012
5.0
house cleaning
+ -1 more
I'm very happy overall with the job they did and would definitely recommend them!
Description of Work: This was a first time visit. Christy and Mary toured the house asking for 'focus areas' (my glass shower doors - help!!). They were very friendly and professional. They took about 3 hours (I'm told the first visit always takes a bit longer than most). It was obvious they spent extra time on my focus areas. I'm thrilled with the floors and countertops. Dusting was done well; I was happy to see they also did the windowsills. The inside of my microwave was spotless and the appliances were all wiped very clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Cynthia S.
01/2012
5.0
house cleaning
+ -1 more
I have been home during several cleanings and felt the ladies were friendly and professional. Part of this company's business model is that you get to rate the quality of cleaning/service you received and they pro-rate their employees' pay based on the ratings they received on the homes they cleaned. My ratings have all been 9 or 10 on a 10 point scale. I have small children and wondered how hiring a cleaning service would work out given that we sometimes can't get every last toy or book cleaned up before they came. I have not run into any problems with this concern. I try to get everything I can cleaned up, but for the things that I miss, the ladies nicely stack it to the side. For the most part, it appears the same two ladies are cleaning my home. In the beginning it seemed that they were sending different crews, but once we "fell into a schedule" it seemed that the same women came. I have had a little difficulty getting the time slot I want, but the receptionist at the main office has been very friendly and has been flexible in trying to accommodate my requests. I am reliably notified of my time slot the day before the ladies come and the time slot tends to be one of two different times (it isn't bouncing around a lot).
Description of Work: I hired this service starting in September 2011 and have been using them twice a month ever since. The company offers budget and premium level cleaning plans, or you can alternate between the two. I chose the budget plan and feel that the cleaning performed has lived up the description of the budget plan cleaning level given on the company website. The ladies clean bathrooms, mop floors, do light dusting, and vacuum. In the kitchen, they wipe the counters, clean out the microwave and sink, and wash up any dishes. They also make any beds. The plan I chose does not include windows, vertical surfaces, window blinds, baseboards, or changing the sheets on beds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Elizabeth O.
12/2011
5.0
house cleaning
+ -1 more
I will definitely be using them in the coming months for my house cleaning needs. They were very professional and were very attentive to what I asked them to do...and did some extra cleaning in places that I thought WERE clean, but weren't! I will recommend them to anyone who needs a home cleaning service!
Description of Work: The two ladies cleaned my home in a timely manner and were very attentive to my needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
GRAHAM A.
11/2011
5.0
house cleaning
+ -1 more
They were very good, and everything was fine. I would rate them highly and would use them again in the future if necessary.
Description of Work: I used Two Maids & a Mop for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie J.
11/2011
5.0
house cleaning
+ -1 more
It went very well from intial phone calls to the finished job.
Description of Work: The girls did a very good job. I had Fall cleaning done, hence the higher price for that day of services. I have hired them to do bi-monthly cleaning for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
katherine W.
11/2011
4.0
house cleaning
+ -1 more
the employees are just not allowed to preform the services that i need.
Description of Work: The women that came to my house are awesome. However i want things moved and because of company policy they are not allowed. i want things done that the company will not allow their employees to do and therefore they will not work outside of their box
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$120
Kip S.
09/2011
5.0
house cleaning
+ -1 more
As the name implies, 2 maids arrived and cleaned my house from top to bottom. They cleaned, mopped, changed my linens, and duted the whole house in just under 2 hours. I am extremely pleased!
Description of Work: Full house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
Linda C.
09/2011
5.0
house cleaning
+ -1 more
Before the cleaning, I thought I was gonna get rid of the mirror over the fireplace because I thought it was cloudy. After they cleaned it, it looked so much better that I changed my mind and we are keeping it. Everything smelled so fresh and clean. They did a wonderful job. They were there about 5 or 6 hours until the job was done! I am going to call them back for maybe setting up a biweekly cleaning or something. Definitely give them a call! Thanks, ladies!
Description of Work: Moving In Top to Bottom Clean. Empty home cleaning. Fixed Price based on size of home. 100% satisfaction guarantee. They supply all cleaning supplies and equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$535
Beverly R.
07/2011
5.0
house cleaning
+ -1 more
they came when expected and was here about two hours. they even tried to make friends with my dog,who is very shy!!
Description of Work: They cleaned both bathrooms until they sparkeled. In the kitchen they moved everything off the counters and cleaned every inch. All copwebs are gone--everything is dusted and vacumed and smells great!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Barbara Nan B.
04/2011
5.0
house cleaning
+ -1 more
My house looks and smells great, it's a pleasure to come into each time. April has a pleasant personality but on the job is extremely thorough and 'all business.' She is punctual, comes in and gets right to work, is considerate of what ever I may be doing, careful with my belongings, and willing to take my suggestions on how I like things. She is good with the dogs, especially one who is quite old and does not always want to get up. They offer two levels of cleaning, and can alternate a general and deep cleaning every other week which keeps things up and saves some money at the same time. I like having the opportunity to 'rate' each time I receive service and that the provider is paid by the job they do, it really helps keep up the quality b/c they have a stake in doing a good job.
Description of Work: I have had service from them two times. The first service was the comprehensive cleaning, that included baseboards, windowsills, and all the out of the way things. The second was the basic cleaning, bathrooms, and kitchen including hand scrubbing the floors, dusting surfaces and blinds, and vacuuming. Both also included straightening and organizing counter tops and shelves. She took her time and did a thorough job. This service brings everything they need to clean, polish, and deodorize and takes all their waste away when they are done.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Drapery Cleaning
FAQ
Two Maids & A Mop is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Two Maids & A Mop accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Two Maids & A Mop offers free project estimates.
Yes, Two Maids & A Mop offers eco-friendly accreditations.
No, Two Maids & A Mop does not offer a senior discount.
No, Two Maids & A Mop does not offer emergency services.
No, Two Maids & A Mop does not offer warranties.
Two Maids & A Mop offers the following services: Residential house cleaning & maintenance.