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Sears Retail Store - Huntsville

Appliance Repair, Appliance Sales and Installation, Siding,

About us

Store number - 2166. Additional DBAs - Super Kmart, Sears Tire Group, Sears Merchandise Group, Sears Auto Repair, Sears Carpet Cleaning Services, Sears Driving School, Sears Emergency Road Service, Sears Hearing Aid Center, Sears Home Central, Sears Life Insurance, Sears Marketing Center, Sears Motorist Club. See BBB for additional DBAs.

Services we offer

Appliance Sales & Repair

Reviews

4.410 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
10%
3
10%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.6
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 1-10 of 10 reviews

alice S.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Donald L.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
The unit has been working fine since and they did a good job.
Description of Work: They came out to repair our air conditioning unit and had to replace a part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roy P.
03/2014
5.0
appliance repair
  + -1 more
Everything turned out well. They came out the next day, the service was easy to schedule, and they did a good job with the repairs.
Description of Work: They repaired my dishwasher.
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul R.
07/2013
4.0
appliance repair
  + -1 more
Sears sale etc went well. When the machine was delivered, one of the water inlet connectors was cross threaded. A sears person who was with the delivery men contacted Sears immediatelhy and asked us if we were having a problem. When I explained the problem, they agreed immediately with our request for replacement washing machine, because we did not trust the cross threaded inlet connector. It took a few days to get another delivery scheduled but it was done and we now have a new machine set up and running. We are very happy with the Sears Service Department response and help in a divfficult sithation.
Description of Work: Sold us a clothes washer. We then had it delivered and this was done by a separate companh, contracting to Sears

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

George P.
06/2013
2.0
siding
  + -1 more
I was not happy with Sears Retail Store - Huntsville. They did a sloppy job. Some of the walls that they put siding on, the siding never did adhere to the wall like it's supposed to. I'd had to go back and re-anchor it several times. They put my gutters down and when they put them back-up with sub-standard screws and my gutters had fallen on all four corners of the house. I've had to re-attach them. I will not leave them alone for 1 minutes, I will stay right there with them as they do the work and I would make sure that I didn't pay them until the job was done.
Description of Work: We went to them for siding.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$18,000

Sharon E.
05/2012
5.0
appliance sales
  + -1 more
This is like my dream refrigerator. They were great. They delivered it promptly. It makes me smile every time I look at it. The freezer at the bottom has storage. I think I'm going to get rid of my 4-foot freezer.
Description of Work: I bought a larger refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Karen C.
04/2012
5.0
appliance repair
  + -1 more
They were great.
Description of Work: I used Sears Retail Store – Huntsville for repairing my refrigerator, oven, microwave and dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Horace E.
11/2011
5.0
appliance repair
  + -1 more
They are always professional. The job was just professional. I would use them again. Their price was average. I don't remember having any problems with them at all.
Description of Work: I used the service of Sears Retail Store – Huntsville to repair my refrigerator a couple of years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John F.
11/2011
5.0
appliance sales
  + -1 more
The price was great. The carpentry work is amazing. They are quick to get the job done.
Description of Work: I used Sears Retail Store - Huntsville to install a new wall oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620

Gwyn F.
11/2011
3.0
appliance repair
  + -1 more
It was under warranty. I had an extended contract with them. I didn't pay them for the repair. They had different repairmen under the contract. There were some folks from Sears, and there were other contract folks. They would come out and look at it. I would not recommend Sears Retail Store to others.
Description of Work: I used Sears Retail Store - Huntsville to repair a dishwasher.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$500

    Contact information

    5901 University Dr NW, Huntsville, AL 35806

    www.sears.com/stores/alabama/huntsville/0002166.html

    Service hours

    Sunday:
    12:00 PM - 9:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation,
    Siding,
    Heating and Air Conditioning,
    Carpet Cleaning

    FAQ

    Sears Retail Store - Huntsville is currently rated 4.4 overall out of 5.

    Sunday: 12:00 PM - 9:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    No, Sears Retail Store - Huntsville does not offer free project estimates.
    No, Sears Retail Store - Huntsville does not offer eco-friendly accreditations.
    No, Sears Retail Store - Huntsville does not offer a senior discount.
    No, Sears Retail Store - Huntsville does not offer emergency services.
    No, Sears Retail Store - Huntsville does not offer warranties.
    Sears Retail Store - Huntsville offers the following services: Appliance Sales & Repair

    Contact information

    5901 University Dr NW, Huntsville, AL 35806

    www.sears.com/stores/alabama/huntsville/0002166.html

    Service hours

    Sunday:
    12:00 PM - 9:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM