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Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Septic Systems,

About us

Roto-Rooter Plumbers of Huntsville and Madison County was established in 1963 and has been family owned since that time. Roto-Rooter Plumbers is customer oriented, delivering quality same day service, with most calls scheduled within two hours. The current owners, David and Deborra Byrd, understand the value of commitment to their community comes from honest relationships and hard work. Roto-Rooter Plumbers strives to deliver the best service at the best value.

Business highlights

62 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Drain Cleaning, Plumbing Repair, Trenchless Pipe, TVI & Line Location, Water Jetting, Pumping, Septic Systems, Back Flow Testing, & Underground Leak Detection.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.772 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
10%
3
0%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 51-72 of 72 reviews

Suzette M.
04/2022
5.0
plumbing
  + -1 more
They were professional.
Description of Work: They unclogged the toilet for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ken M.
02/2017
5.0
plumbing
  + -1 more
ok but a little expensive
Description of Work: Bathroom tub faucet replaced had to go through wall to get to it.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$525

Chip B.
11/2016
5.0
plumbing
  + -1 more
Excellent Job
Description of Work: Toliet snaked

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim S.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Located septic tank via borescope ($130 upcharge) that previous plumber could not find. Cleared clogged lines and informed us of possible future need to pump tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$330

David G.
05/2015
5.0
plumbing
  + -1 more
00
Description of Work: 00
Rating CategoryRating out of 5

Response from Roto-Rooter Plumbing & Water Cleanup
[member name removed] , Thank you for choosing Roto-Rooter. We appreciate your service and hope you share us with family, friends, and neighbors. The Roto-Rooter Team

Mary C.
05/2015
5.0
drain cleaning
  + -1 more
They were fair in all.
Description of Work: They did for the the plumbing work and drain cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary C.
05/2015
5.0
drain cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Bruce B.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you for choosing Roto-Rooter. We appreciate your service and hope you share us with family, friends, and neighbors.

Billy P.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Stop leaks, replaced garbage disposal, and replaced toilet seal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you for choosing Roto-Rooter. We appreciate your service and hope you share us with family, friends, and neighbors.

Vinson M.
06/2014
5.0
plumbing
  + -1 more
Great job.
Description of Work: Checked for leaks and repaired two leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Sally S.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: My drains in the kitchen and several other rooms were completely blocked. They came right away and were able to find the problem and fix it immediately. What was most important to me was that they came when they said they would!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jennifer H.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: They snaked a line and said it seemed like a grease and/or soap clog. It was also zero degrees out which may have made things worse, because of colder water in drains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Barbara W.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced faucets on tub |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harry S.
02/2014
5.0
drain cleaning
  + -1 more
All is well now.
Description of Work: Cleared clog in sink drain after 2nd trip and 2nd technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

jerry P.
01/2014
5.0
plumbing
  + -1 more
Clogged toilet. Excellent
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Toni G.
11/2013
5.0
sewer cleaning
  + -1 more
.
Description of Work: We were having issues with our sewer line. When they came out and tried to snake out the line, they found out that we had very old material used on the sewer line, so they had to replace it and due to some other issues had to replace one of our toilets. We were very happy with the result of the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Will H.
11/2013
5.0
plumbing
  + -1 more
Increased water pressure.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Tina M.
02/2013
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Water Cleanup
[member name removed], Thank you for taking the time to review our company. Having been serving the community for 50 years, we know the importance of the time it takes to write a personal review. This reply may seem a little late, but we have recently just joined Angie’s List to extend our outreach to customers in more new media. We are reaching out and showing off our plumbers on our new website http://RotoRooterhsv.com and Facebook page https://www.facebook.com/RotoRooterMadisonCountyAL. and eNewsletters. Feel free to drop us a line and let me know if there is anything we can do to improve our services. Sincerely, Michael Kienzle Marketing and Client Services Manager Roto-Rooter Plumbers Huntsville and Madison County

Carolyn M.
08/2011
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: We have always had great luck with them. They have always been polite, kind and professional. They show up when they are supposed to and get everything taken care of in a timely manner.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mim K.
07/2008
4.0
plumbing
  + -1 more
Roto-Rooter was the second company I contacted. Their price was twice as much. Ty and Sean explained everything very well and because of this I chose Roto-Rooter. The sewer replacement was fine. The repair of the driveway was no good. The sprinkler line was cut. Ty and Sean both stated that they did not know about sprinkler systems. Roto-Rooter covered the cost to repair the sprinkler system per the contract. They should have sub-contracted the concrete work as well. In couple of places the concrete looks rough and amateur.
Description of Work: They replaced approximately 160 ft. sewer line. They diagnosed the problem by running the entire length of the line.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Robert P.
06/2007
2.0
drain cleaning
  + -1 more
The chards that he broke up were left in the sewer pipes and the cover that he put he over the top was not big enough. I dug it up after he left and I cleaned it up and made a better cover. I would use them again if they sent a different plumber.
Description of Work: Cleaned out roots in drain system.

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125
    • 1
    • 2
    • 3(current)

Contact information

1435 Paramount Dr, Huntsville, AL 35806

http://www.rotorooterhsv.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Septic Systems,
Sewer Cleaning,
Drain Pipe Installation,
Water Heaters,
Excavating,
Wells and Pumps,
Water Filtration and Softening

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential & Commercial Drain Cleaning, Plumbing Repair, Trenchless Pipe, TVI & Line Location, Water Jetting, Pumping, Septic Systems, Back Flow Testing, & Underground Leak Detection.

Contact information

1435 Paramount Dr, Huntsville, AL 35806

http://www.rotorooterhsv.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day