He came to us highly recommended by two individuals for who he had previously performed work and one of our highly trusted contractors. Not sure what happened this time. We have since found another HVAC provider.
Description of Work: Setup a 10 a.m. Wednesday 11/9/2016 morning appointment with Rob and cleared our schedule to accommodate this time to be here at home. By 11 a.m. we started calling him and leaving our contact information et-cetera with no replies. By noon we called and again left information with him with no response back. The next morning he called us to schedule an appointment as though nothing had occurred in the past with our prior appointment.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Ron S.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
Robert was prompt in coming to my house and performing his services. I called early in the morning to explain the problem, and he arrived to take care of it within an hour. Robert Ross is always courteous, professional, and honest in his assessments. I have used his services for about 15 years, including replacement of a heat pump unit, and highly recommend him to anyone.
Description of Work: Flushed out clogged drain line. Cleaned heat pump coil and added freon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
greg D.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Mr Ross installed a new air handler in my home after a very bad experience with a home warranty company. He did a wonderful job. | |(Greg)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Mike L.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Ross was very responsive and performed work quickly and was very good about answering questions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
cindee L.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
We were very impressed with the knowlege of the owner (that is who came to the call) and even more with his integrity. Given the age of our system he could easily have told us we needed a lot more work or a whole new system but it was a simple matter of a wire that had come off. He gave us good advice for what kind of system we may want to get when it becomes necessary and we will certainly have Ross Air do the job when that time comes
Description of Work: Our aging central air conditioner quit working on a hot memorial day and we were certain it meant a whole new system. Ross Air responded quickly the very next morning and determined the problem was only minor and repaired it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
William F.
05/2011
5.0
heating & air conditioning/hvac
+ -1 more
I have used Rossair for several years servicing HVAC systems at two homes. He and his staff are very knowledgable, service oriented and will not leave a job until the system is running satisfactorily. Rossair has replace three of my HVAC systems at a very reasonable price. Their work is very professional, clean and complete. Highly recommend Rossair.
Description of Work: I have used Rossair to trouble shoot and repair HVAC systems at my two homes. Also used Rossair to replace three of four HVAC systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Robert C.
12/2010
5.0
heating & air conditioning/hvac
+ -1 more
Rossair is very trustworthy. He is very knowledgeable. He was the only one who could troubleshoot why the air conditioner that I had wasn't working properly. He realized that they installed undersized vents in the house and I wasn't getting enough airflow. He fixed the problem.
Description of Work: Rossair installed an air conditioner in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Dick B.
06/2007
5.0
heating & air conditioning/hvac
+ -1 more
The unit was repaired rapidly.
Description of Work: Service call. Heating would not start.
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Service Categories
Heating and Air Conditioning
FAQ
ROSSAIR is currently rated 5 overall out of 5.
ROSSAIR accepts the following forms of payment: Check
Yes, ROSSAIR offers free project estimates.
No, ROSSAIR does not offer eco-friendly accreditations.
No, ROSSAIR does not offer a senior discount.
Yes, ROSSAIR offers emergency services.
No, ROSSAIR does not offer warranties.
ROSSAIR offers the following services: REPAIR, SERVICE & INSTALL RESIDENTIAL HEATING & COOLING SYSTEMS, NATURAL GAS OR ELECTRIC.