North Alabama Computer Associates, Inc.

Computer Sales, Computer Repair

About us

NACA is a retail computer store selling custom-built Intel desktop systems and Asus and Lenovo laptops. We can install Windows 7 Home Premium, Windows 7 Professional, Windows 10 Home Premium or Windows 10 Professional. We also can service your computer or laptop. You will find us to be a friendly, fair and honest company and we invite you to come by and visit!

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

~New Laptops / Notebooks~Custom build Intel based computer systems ~ PC repair ~ Laptop / Notebook repair ~ Virus removal & prevention ~ Data recovery & backup ~ Hardware & software upgrades ~ On-site service ~ Remote support

Services we don't offer

On-site service is available to the Madison, Limestone County Customers. We do on occasion schedule on-site service in other areas after discussing issues with the customer. For those that are outside of the Madison and Limestone County area - please try our Remote Services if possible.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-3 of 3 reviews

Robert Y.
08/2014
5.0
computer sales
  + -1 more
I have purchased all of my computers from NACA, since around 1998. Their product and service is consistently excellent. Computers that I purchase from NACA last for many years without any problems. They are so will built, and with such high quality, well guaranteed components, that any problems are very rare. When I purchase a new one, it is because the previous one simply becomes outdated. I use several computers for my business and a computer for my own gaming and entertainment. All these computers have been purchased from NACA. I upgraded one of my computers by adding a larger SSD, reflected in this last service received. I very highly recommend NACA over any other computer company, especially proprietary computers like "Dell". The intensive service and support that you will receive as a customer of NACA is head and shoulders above any other. That, in itself, makes purchasing computers and components from NACA worth every penny spent. When you call NACA for help, you speak to one of their friendly and knowledgeable associates, not a recording telling you to press an endless string of numbers, just to be put on hold, .........and eventually speak to someone overseas who barely speaks English and is no help at all. I have personally experienced the outstanding service techs from NACA, going way over and beyond what would be considered normal support by any other computer company, to help me resolve a problem with my computer that I brought on myself, out of my own computer ignorance. I can't say enough good about NACA to do them justice. This company is so extremely focused on great customer service, and has been since I started using them back in 1998. You can find a cheaper new computer, but you will pay the price difference in stress, frustration and lack of service and support. NACA makes owning a desktop or laptop computer, completely stress free, and in my opinion, that says a lot in itself.
Description of Work: This purchase was for a new SSD that was installed on my existing computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226.8

Robert Y.
03/2014
5.0
computer sales
  + -1 more
I have used NACA (North Alabama Computer Associates) for ALL of my computer needs, whether building new computers or repairing problems that I have had with older computers, for over fifteen years now. Actually as long as I have been using computers, since Terry was the one that built my first computer. Terry Smith, the owner of NACA, will not allow me to leave his store unless I am absolutely happy with what he has done for me.I have had NACA build more than ten computers for me, during the years that I have been using them. These are computers that I have used for both my business and personal (gaming with Flight Simulator) use. Each computer has worked excellent and when any problems arise, Terry would consistently fix the problem, no matter how difficult it might have been to troubleshoot. I still have almost all of the computers that I have had built by NACA, and they all still work just fine. As a matter of fact, the first computer he built for me, probably back in 1997, still works (it's pathetically out of date now, with a 1.5Gig harddrive). Normally I give away my older computers to family members who might need them, but I have kept the first one that NACA built for me. The pride and care that NACA puts into building computers shows, not only in the neat and organized appearance of the inner workings and wiring of the computers, but in the durability and consistent reliable operation and years of service that I receive from them. When I buy a new computer from NACA, it's not because the old one has worn out, but because it has become outdated. Terry always keeps up to date on the latest hardware components, and he can build a blazing fast computer. I have always highly recommended NACA to anyone that needs a new computer for business, gaming or personal use. Whether it is a desktop PC, or a laptop, which they built for my wife and she is always using. I would not go anywhere else for my computer needs, whether my needs are new computers, or computer repairs. I know that I can always trust Terry Smith and NACA to take care of me.
Description of Work: Built a new computer. NACA has been building computers for me for over 15 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,762.95

James S.
05/2013
5.0
computer sales
  + -1 more
This is the third Windows desk top PC that I have purchased from North Alabama Computer Associates. I bought one in 2003 for my daughter for college. I bought one in 2007 for home use for myself and my wife. And after six years and no problems, I decided to replace the home system purchased in May of 2007. The system was built and delivered on time and I am very happy with the performance of the system. And Joy and Terry are always a pleasure to deal with and are very helpful after the sale if any problems do arise.
Description of Work: Built a Windows 7 desk top PC for home use for myself and my wife.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

    Contact information

    3030 Memorial Pkwy SW Ste A104, Huntsville, AL 35801

    www.northalabamacomputers.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:30 AM - 5:30 PM
    Tuesday:
    9:30 AM - 5:30 PM
    Wednesday:
    9:30 AM - 5:30 PM
    Thursday:
    9:30 AM - 5:30 PM
    Friday:
    9:30 AM - 5:30 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Sales,
    Computer Repair

    FAQ

    North Alabama Computer Associates, Inc. is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:30 AM - 5:30 PM

    Tuesday: 9:30 AM - 5:30 PM

    Wednesday: 9:30 AM - 5:30 PM

    Thursday: 9:30 AM - 5:30 PM

    Friday: 9:30 AM - 5:30 PM

    Saturday: 10:00 AM - 5:00 PM

    North Alabama Computer Associates, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, North Alabama Computer Associates, Inc. offers free project estimates.
    No, North Alabama Computer Associates, Inc. does not offer eco-friendly accreditations.
    No, North Alabama Computer Associates, Inc. does not offer a senior discount.
    Yes, North Alabama Computer Associates, Inc. offers emergency services.
    No, North Alabama Computer Associates, Inc. does not offer warranties.
    North Alabama Computer Associates, Inc. offers the following services: ~New Laptops / Notebooks~Custom build Intel based computer systems ~ PC repair ~ Laptop / Notebook repair ~ Virus removal & prevention ~ Data recovery & backup ~ Hardware & software upgrades ~ On-site service ~ Remote support
    On-site service is available to the Madison, Limestone County Customers. We do on occasion schedule on-site service in other areas after discussing issues with the customer. For those that are outside of the Madison and Limestone County area - please try our Remote Services if possible.

    Contact information

    3030 Memorial Pkwy SW Ste A104, Huntsville, AL 35801

    www.northalabamacomputers.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:30 AM - 5:30 PM
    Tuesday:
    9:30 AM - 5:30 PM
    Wednesday:
    9:30 AM - 5:30 PM
    Thursday:
    9:30 AM - 5:30 PM
    Friday:
    9:30 AM - 5:30 PM
    Saturday:
    10:00 AM - 5:00 PM