Carpet Sales and Installation, Hardwood Flooring Sales and Installation, Flooring Sales and Installation
About us
We are a small, family owned and operated business. We opened in 1984 and are a long standing member of the BBB with an A+ rating. We give estimates based on the measurements of your space, for FREE. We do not charge to measure and never have. All of our installations are backed by a one year labor warranty.
Business highlights
40 years of trusted experience
Services we offer
We sell and install carpet, hardwood, laminate, vinyl, ceramic or porcelain tile and we also re-finish hardwood floors.
Description of Work: I needed to replace carpet on stairs for a rental. Mitchell's carpet had a good quality carpet in stock and terrific installers. Thanks for the great service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Shelly W.
01/2015
5.0
carpet installation
+ -1 more
Very good job. Communication was great throughout and job was done on time. Owner (Stanley Mitchell) is a good guy and we would do business with him again.
Description of Work: Removed carpet and installed hardwood floor in our living room.
b They were able to start immediately with the wood flooring and carpet. We did have to wait for a bit for the tile to come in for the kitchen because we chose a larger tile that wasn't in stock. However, as soon as it arrived, they came and installed it quickly.
Description of Work: We bought a foreclosure and the house needed ALL new flooring throughout. The house is about 2500 square feet. We had Mitchell Carpet put down hardwoods in the great room, hallways, sitting room and dining room. They laid tile in the three bathrooms and our kitchen which is fairly large. They laid carpet in the four bedrooms. We had several estimates from other places, but Mitchell's had the best estimate. They did a great job with the installation of all three flooring types. We would use them again and recommend their services to others.
The salesman said he would get us the "good" installers. To save time, they sent out their second set, and we had problems from the start. They cracked the marble fireplace surround installing the carpet. In the kitchen they put down subfloor over the old linoleum. When they finished, they didn't wait long enough for everything to dry, put the refrigerator back too soon and it caused the wood underneath the linoleum to pop up and made a seam down the middle of the floor. They gave us $500 back. Then they started laying the hardwood starting on the outside wall, and my husband warned them that because it spanned two rooms with a dividing wall, that it might not meet in the middle. They were rude to him. He was right and they had to tear up the hardwood and buy us new. That made the job take weeks longer. They were mad because they had to eat the cost, so they hit the wood directly with hammers and chipped it. The "good" crew finished the job, but it was too late for some of it.
Description of Work: They installed carpet in our bedrooms and den, linoleum in our kitchen and two bathrooms, and hardwood in our living and dining rooms. The only rooms they didn't touch were our powder room and study. I was a few weeks away from having our first child and was seriously "nesting". We put up with a lot because they had our whole house torn up and my due date was coming up fast. The salesman was seemingly nice, but when we complained about the quality of work, he "quit" in protest. Later we found out he does this all the time, and I called a month later and he was back. The owner was rude to me. To get them to abide by their guarantee, you have to go through a lot.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$8,000
Response from MITCHELL ECONOMY CARPETS INC
After searching our files, we found that this installation took place in October 2005. At that time there was someone else that participated in the running of the business. Mr Mitchell has no recollection of this customer nor her issues. Our only conclusion is that the other person handled this matter. This is not the way Mr Mitchell does business. There was no complaint filed with the BBB.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
MITCHELL ECONOMY CARPETS INC is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 4:00 PM
MITCHELL ECONOMY CARPETS INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
MITCHELL ECONOMY CARPETS INC offers the following services: We sell and install carpet, hardwood, laminate, vinyl, ceramic or porcelain tile and we also re-finish hardwood floors.