Description of Work: I bought carpet for new construction house. | |I was able to find a carpet I liked. There was a large selection and the price was great. They came and measured the rooms and gave my estimate. Work was scheduled the next week and I am very happy with my selection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Quentin M.
01/2015
3.0
carpet installation, flooring contractor
+ 0 more
Carpet installation mediocre. Had to call back for puffs and seams. Seams still not hidden. Also, some trim poorly done, and resulted in refund to homeowner to do the work himself.
Description of Work: installed carpet five rooms and hallway, installed tile in two baths
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$3,600
Lynne H.
06/2014
5.0
flooring contractor
+ -1 more
No problems Work done as ordered. Very responsive.
Description of Work: Installed wood flooring and tile in a new construction house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Elizabeth M.
03/2014
5.0
carpet installation
+ -1 more
The new carpet look terrific.
Description of Work: I replaced carpet in 3 bedrooms and den. The price quoted included everything; moving of furniture, removing old carpet and padding, new padding, and installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Donna D.
11/2013
1.0
flooring contractor
+ -1 more
The hardwood flooring was defective. The boards were not a uniform size plus there were installation issues. I hired a certified hardwood inspector who said the issue was the installation. They hired an inspector who said the issue was the flooring. I finally concluded it was some of both. The floor has large gaps that catch everything and greatly distract from the attractiveness of the flooring. I was told the only way to fix it was to replace it. They agreed to do so but them reneged on their agreement. I had so many promises from them that it got ridiculous. They have given me the run around for the past 4 years. They ended up in a lawsuit with the manufacturer of the hardwood and gave me a $5,000 settlement. Since the floor cost $15,000, I can hardly replace it for what they gave me. They told me refinishing it might help some, but in talking to refinishers, I am told the gaps are far too wide for this to help. I am stuck with a floor that looks like five year olds installed it. I would never use them again for anything.
Description of Work: Installed hardwood and tile flooring.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$15,000
Melanie J.
05/2013
5.0
flooring contractor
+ -1 more
Everything was professionally done. If I had any questions they were happy to answer. I would use them again.
Description of Work: James Carpets installed Bamboo flooring, berber carpet and a marble backsplash in my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Henry N.
05/2013
5.0
flooring contractor
+ -1 more
They did a very good job. We are looking to have them do more work for us.
Description of Work: They put vinyl in three bathrooms.
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*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation
FAQ
JAMES CARPETS is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
JAMES CARPETS accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, JAMES CARPETS offers free project estimates.
No, JAMES CARPETS does not offer eco-friendly accreditations.
No, JAMES CARPETS does not offer a senior discount.
No, JAMES CARPETS does not offer emergency services.
No, JAMES CARPETS does not offer warranties.
JAMES CARPETS offers the following services: Rugs,carpet,ceramic,hardwood,vinyl,luxury vinyl tile,stone,laminate