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JAMES CARPETS

Flooring Sales and Installation, Carpet Sales and Installation

About us

Business started in 1974. Offer free estimates! Professional installation available! Financing available!

Business highlights

51 years of trusted experience

Services we offer

Rugs,carpet,ceramic,hardwood,vinyl,luxury vinyl tile,stone,laminate

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

4.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
14%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.3
value
4.7
professionalism
4.1
responsiveness
4.3
punctuality
4.6
Showing 1-7 of 7 reviews

Lindsay J.
02/2016
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: I bought carpet for new construction house. | |I was able to find a carpet I liked. There was a large selection and the price was great. They came and measured the rooms and gave my estimate. Work was scheduled the next week and I am very happy with my selection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Quentin M.
01/2015
3.0
carpet installation, flooring contractor
  + 0 more
Carpet installation mediocre. Had to call back for puffs and seams. Seams still not hidden. Also, some trim poorly done, and resulted in refund to homeowner to do the work himself.
Description of Work: installed carpet five rooms and hallway, installed tile in two baths

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$3,600

Lynne H.
06/2014
5.0
flooring contractor
  + -1 more
No problems Work done as ordered. Very responsive.
Description of Work: Installed wood flooring and tile in a new construction house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Elizabeth M.
03/2014
5.0
carpet installation
  + -1 more
The new carpet look terrific.
Description of Work: I replaced carpet in 3 bedrooms and den. The price quoted included everything; moving of furniture, removing old carpet and padding, new padding, and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Donna D.
11/2013
1.0
flooring contractor
  + -1 more
The hardwood flooring was defective. The boards were not a uniform size plus there were installation issues. I hired a certified hardwood inspector who said the issue was the installation. They hired an inspector who said the issue was the flooring. I finally concluded it was some of both. The floor has large gaps that catch everything and greatly distract from the attractiveness of the flooring. I was told the only way to fix it was to replace it. They agreed to do so but them reneged on their agreement. I had so many promises from them that it got ridiculous. They have given me the run around for the past 4 years. They ended up in a lawsuit with the manufacturer of the hardwood and gave me a $5,000 settlement. Since the floor cost $15,000, I can hardly replace it for what they gave me. They told me refinishing it might help some, but in talking to refinishers, I am told the gaps are far too wide for this to help. I am stuck with a floor that looks like five year olds installed it. I would never use them again for anything.
Description of Work: Installed hardwood and tile flooring.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$15,000

Melanie J.
05/2013
5.0
flooring contractor
  + -1 more
Everything was professionally done. If I had any questions they were happy to answer. I would use them again.
Description of Work: James Carpets installed Bamboo flooring, berber carpet and a marble backsplash in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Henry N.
05/2013
5.0
flooring contractor
  + -1 more
They did a very good job. We are looking to have them do more work for us.
Description of Work: They put vinyl in three bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    2722 N PARK DR NW, Huntsville, AL 35811


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation

    FAQ

    JAMES CARPETS is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 12:00 PM

    JAMES CARPETS accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
    Yes, JAMES CARPETS offers free project estimates.
    No, JAMES CARPETS does not offer eco-friendly accreditations.
    No, JAMES CARPETS does not offer a senior discount.
    No, JAMES CARPETS does not offer emergency services.
    No, JAMES CARPETS does not offer warranties.
    JAMES CARPETS offers the following services: Rugs,carpet,ceramic,hardwood,vinyl,luxury vinyl tile,stone,laminate

    Contact information

    2722 N PARK DR NW, Huntsville, AL 35811


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM