Hiller Plumbing, Heating, Cooling & Electrical of Huntsville, AL offers plumbing, heating & air conditioning, sewer & drain, indoor air quality and electrical services near Huntsville and northern Alabama. If you need a certified plumber, local electrician, or HVAC company with 20+ years of experience with installation, replacement, repair and maintenance services, than we are the company for you. We also offer 24 hour emergency services for those dire times that can't wait.
Their professionalism and care for the proper install was about as good as it get's. Our upstairs was completely inoperable when they arrived, they had the new unit installed (in 100 degree temps) within 24 hours. Their employees started in the morning around 8:00 am & were all very respectful & worked until the job was completed around 8:00 pm when the last person finished.
Description of Work: Completely removed & replaced 4 ton Amana Heating & Air Conditioning The new Heat Pump with Remote Outdoor Air Source was installed along with new air return service over garage & digital thermostat included.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,750
Debra F.
08/2010
1.0
heating & air conditioning/hvac
+ -1 more
Heat pump in condo stopped working in July 2006. Called Hiller and a sales/service representative came out (very professional) and examined the current unit, location, etc. and told us he had just what we needed. Made subsequent appointment for installation of unit. Installation and service personnel showed up on time; however, the unit was way too large for the space both inside and outside. It took all day to install. We had to alter the opening of the door covering the inside portion of the unit so it could fit. Also, left unit just "hanging" no support; but it actually provided cold air. Next summer 2007, unit not cooling. Called Hiller... service tech, came out, stated that there was a leak somewhere allowing coolant to escape. Replaced coolant, no charge to us for coolant... unit worked ok rest of summer. Summer 2008, unit not cooling. Called Hiller... service tech came out, stated that there was a leak in the coolant line inside the building??? (because he could not find a leak in the unit), replaced coolant, but we had to pay for coolant ($400+). Only solution offered by Hiller for recurring problem was install coolant line on outside of building (Condo association will not allow alterations to outside of building). Unit worked rest of summer. Summer 2009, unit will not cool. Called Hiller... service tech came out, same problem... replaced coolant ($400+ although same coolant cost $40 for my Nevada home the same year - We actually called Hiller and questioned the cost of the coolant). Summer 2010, unit not cooling...called Hiller to inspect unit. Appt. set for between 2:00 and 4:00 pm. Service dept called at 3:00 said could not be there until between 7:00 and 9:00 pm. We cancelled service call; we are thoroughtly convinced Hiller sold us a bad unit to begin with and overcharged us for the coolant. Will not use them again.
Description of Work: Initial sale of heat pump unit, installation and subsequent followup on problems.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0
$5,500
Walter F.
08/2010
5.0
heating & air conditioning/hvac
+ -1 more
We decided to replace 9-year old system. We got 4 quotes, theirs was the highest so we went with another company. However, their service was always top knotch.
Description of Work: Performed leak check. Recharged system with freon. Determined that evaporator coil needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Robert W.
07/2010
3.0
heating & air conditioning/hvac
+ -1 more
They have a one hour guarantee about arrival time. They promised to arrive between 630-800 PM. I received a call at 1240 AM from the "on-call" repairman saying that somehow he had not received the message about me until after midnight. They did arrive the next afternoon and said that the thermostat that they provided and serviced had a wiring problem. They replaced the thermostat, replaced a component in the fan circuit, and added freon. The unit is now functioning normally.
Description of Work: Air Conditioner Repair
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0
$190
Dudley B.
07/2010
4.0
heating & air conditioning/hvac
+ -1 more
They did their job well. Their price was fair.
Description of Work: All Season’s One Hour Heating & Air Conditioning put in our air conditioner about five or six years ago.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Darall H.
05/2010
3.0
heating & air conditioning/hvac
+ -1 more
Called for service after regular business hours to have someone call me back the next day about problems with my duct work. It was not an emergency so we were ok with a call the next day. They are part of a national service team so even though I called the local number I got through to a central location that took all my info for the local guys to call me back the next day. Next day ... didn't call, didn't call so I called them and this time I got the local folks. They had no record from the call center that I had called so I had to give them all the info again. The person on the other end was professional and I had no problem with her but it was annoying to go through all the info again. They couldn't get someone out to even look at it until the following day. In the meantime I found someone that was totally local and returned calls and could get out there sooner than 2 days. The other company was able to complete the work sooner than All Seasons was able to even come to look at it.
Description of Work: Called for service after regular business hours to have someone call me back the next day about problems with my duct work. It was not an emergency.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
3.0
Mark B.
05/2010
3.0
heating & air conditioning/hvac
+ -1 more
The presentation from the salesman was OK. He seemed irritated that we had another contractor at the house at the same time he was there giving us the estimate. We based out selection of a contractor on my wife's instinct and the quality/cost of the new system. We did not use ONE HOUR HEATING & AIR .
Description of Work: Recieved an estimate to replace a central hvac unit. No work performed
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Pam C.
03/2010
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
They are always prompt, showing up on time. They are careful to get nothing on my carpet. They always call after the service to assure the job was performed to my satisfaction. In the fall they came out to take care of a thermostat issue, installing new Honeywell thermostats. This season it has really helped with my utility costs. I would highly recommend them for any heating, cooling, and plumbing needs!
Description of Work: I've had two replacement units from them, had new setback thermostats installed, toilet replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jean M.
01/2010
3.0
plumbing
+ -1 more
Was told that they don't give free estimates, and won't give estimates over the phone.
Description of Work: Asked for an estimate to hook up a bathroom vanity.
Rating Category
Rating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$211
Jessica B.
12/2009
5.0
heating & air conditioning/hvac
+ -1 more
They did a great job. It was the coldest week of the year and our heating and air conditioning unit went out and we didn?t have any heat. They were able to get a unit in our house within a reasonable budget and had it all installed within 48 hours. I have no complaints against them and they did good follow up as well. They also did not charge us for the diagnosis that they did with the old unit.
Description of Work: They replaced my heating and air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Larry D.
11/2009
5.0
water heater repair
+ -1 more
On a Saturday night, I discovered my gas water heater was leaking lots of water through the top vent. I turned it off and called Hiller at 9:00 on Sunday morning. By 11:15 a.m., a plumber was at my house working on replacing the water heater after giving three estimates with no pressure. He was very respectful, unobtrusive, and careful not to track mud into the house. Because of the venting of the old gas heater into the chimney, I chose to get an electric heater. The guy hooked up the electrical wiring to my breaker box with no extra charge. I was not expecting to pay so much to get a new water heater, but then again, I don't do this often enough to know the going rate. I don't expect it would have been much different with another company, and I wanted the work to be done on that Sunday. I would highly recommend the company!
Description of Work: Replacement of a gas water heater with an electric water heater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Glenn W.
11/2009
4.0
heating & air conditioning/hvac, plumbing
+ 0 more
We also use them for our heating and cooling requirements. The last time they came out, they were very good. They came on time. The work was under warranty, so we didn?t have to pay for the same. We?ll definitely use them again in the future.
Description of Work: We use Hiller Plumbing Heating & Cooling. The last time they came out, they did some plumbing work for us. They did the work two weeks ago.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom J.
11/2009
5.0
water heater repair
+ -1 more
Excellent service, 1st installation flawed by peculiar electrical service. They promptly sent an electrician @ their expense to fix the problem. Very prompt & professional.
Description of Work: Installed 2 GE heat pump water heaters
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
RAY S.
10/2009
5.0
heating & air conditioning/hvac
+ -1 more
They were excellent and they did a good job. They were efficient; it only took them a day to put the initial products in and they had to return to replace a small part.
Description of Work: Hiller Plumbing Heating & Cooling installed a new furnace and air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Helen S.
10/2009
5.0
plumbing
+ -1 more
They are just outstanding; they are really top-notch. The price is reasonable and they give me pricing up front. They are respectful of the space; they put on the little booties when they came inside. Someone was able to come out within the same day that I called. It was a very positive experience. I'm sure there are cheaper places but I like their pricing strategy.
Description of Work: I've used Hiller Plumbing Plumber Heating & Cooling for several projects. The last thing they did for me was to replace a piece on a leaky toilet at one of my rental properties.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
CORBIN J.
09/2009
3.0
plumbing
+ -1 more
I have discovered in the time that I have been using them that the quality of the service depends entirely on the service person. The last time I called to have someone come out they recommended an inappropriate repair. They told me that in order to repair the leaking toilet I needed to have the seal replaced. When he told me the price I said that I would have to get another estimate. I called another company and they made an entirely different recommendation. The other company had a much cheaper estimate for their recommendation. Their prices are about average. They are usually punctual for the appointments.
Description of Work: Hiller Plumbing (Plumber) Heating & Cooling does all of my heating, cooling, and plumbing.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
Nina Kay C.
08/2009
1.0
heating & air conditioning/hvac
+ -1 more
The project did not proceed at all because I called someone else to give a second opinion on what was wrong with the central air unit. Thank goodness I consulted Angie's List for the name of someone who could do the second opinion. It saved us a minimum of $1200 and possibly as much as $4,000. And, by the way, I did call and tell Hiller what had happened.
Description of Work: We are members of the so-called "Happy Hiller Club." In late July we had a less than pleasant experience with Hiller when a toilet in a condo we own started making loud noises when the water was on. A Hiller technician came out, was there no longer than 10 minutes, said a part had collapsed when water to the building was turned off and then turned back on. The bill came to almost $180 (with a $20 coupon and a 10 percent member discount). My husband protested the cost for what he felt was a minor repair, but it was to no avail. About a week to 10 days later, the central air unit in a condo we owned was running all the time and wouldn't cut off. Again, Hiller sent a technician out. The technician put a bit of refrigerant in (though he said it didn't need much) and cleaned the unit. I should add that Hiller had serviced that same unit in May during an annual inspection and didn't find anything wrong. The next day, when the unit still wasn't cutting off, I called Hiller back. This time a different technician said the unit (less than 5 years old) was leaking, had bad welds, needed a new internal filter, and a bunch of other stuff. He said repairs would run $1200 to $1500. I asked if it could be the thermostat and was told that wasn't the problem, although he said the thermostat we had was the wrong kind for a heat pump unit. He scheduled an appointment for someone from Hiller to come out and give us a replacement estimate. Meanwhile, I checked Angie's List and found Kuhn Air Conditioning had good reviews. I called them out for a second opinion. They sent someone the next day, said it was a faulty thermostat (although they said it was the correct themostat for a heat pump system). They replaced the themostat. Cost for inspection and replacing the thermostat was $235. It does pay to get a second opinion! Thank you to Kuhn AC. Thumbs down to Hiller. (We have used Hiller many times for heat, air and plumbing inspections. They always find things wrong and the cost of fixing them is always high. But this experience was a last straw!)
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Robert G.
08/2009
4.0
plumbing
+ -1 more
They were punctual and professional but overall I thought the price was way over the top for the work completed. One problem with the work is the dryer gas line is loose in the floor. The plumber stated that it couldn't be secured and that I could caulk it to hold it in place. After charging me $45 for a gas line for the dryer that sells at Lowe's for about $20 I thought it best to cut my losses and have someone else fix the remaining shower valve. Their big selling point is the 5yr warranty on all work but I feel this is used to justify high prices on work that will most likely not fail in either case.
Description of Work: We just moved into Nashville to a foreclosed, but new house. We wanted a gas service installed in the laundry room and to have two shower valves repaired that were not working. At their recommendation they installed a pressure reducer on the main service, installed the gas line for the dryer, replaced one of the bad shower valves, serviced the water heater, did an inspection of all other plumbing fixtures in the house. The plumber also did a sell job on their subscription service.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,500
Jeffrey H.
05/2009
4.0
heating & air conditioning/hvac
+ -1 more
They are professional and responsive, but too expensive.
Description of Work: I hired Hiller for a non working heater and subsequently purchased their annual inspection plan.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$400
Edward A.
04/2009
5.0
heating & air conditioning/hvac
+ -1 more
Everything has been good. I have to watch them sometimes because their price book gets a little expensive, so I do have to make sure they do not push a higher priced item on me when a cheaper one is available. They are punctual and professional. Their monthly charges are not bad, and it puts me on the top of the list if anything goes wrong. They clean up after themselves and are careful to wear the booties to prevent dirt from being tracked in. I have been happy with their service.
Description of Work: They come out on a monthly contract. They clean the air conditioner, check the heating unit, and do my plumbing work as well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18
Hannah B.
12/2008
5.0
plumbing, water heater repair
+ 0 more
The technician was professional and careful with my home, they used show covers.
Description of Work: They repaired a hot water heater. They replaced two thermostats and elements.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$368
KRISTEN H.
11/2008
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
The day of our original appointment, Hiller called to cancel because they were too busy with emergency appointments. We rescheduled for a week later. The plumber came out first. He was extremely personable and spent an hour plus checking all our sinks, toilets, tubs, and hot water heater. He made a couple suggestions for things we might want to improve. The heat/ac tech came over an hour later. He checked our units and determined that a problem that popped up was actually a faulty thermostat and not our unit. Happy with the results, although it took all afternoon to get there.
Description of Work: Hiller came out and did an inspection/annual service for our 2 heating units. They also did a plumbing inspection as part of the package.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$180
Michele C.
10/2008
5.0
heating & air conditioning/hvac
+ -1 more
I had a very old furnace and a/c system, so I called Hiller based on their reputation. They gave me a great quote (I had gotten a few) and performed the installation within a week. Very courteous. The only problem I had was that they did not leave me the documentation (manuals) for the systems. I called a few times and when I couldn't get anyone to send it to me, I contacted the owner. I had the documentation the next day. He is very responsive to his customers. I had to have them come back once after installation because it was really loud, but once they adjusted the air pressure, it worked fine. The initial installer didn't know how to fix the loudness, but the other tech did. The system works great.
Description of Work: Installed a new furnace and a new a/c unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
MARCIA P.
10/2008
2.0
plumbing
+ -1 more
The bathrooms had to be done over three times before the work was done properly. The drainage field work took forever. There was very poor communication with the health department.
Description of Work: Hiller did the plumbing for two new bathrooms and also the work necessary to extend the drainage field for the septic tank system.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$10,000
john S.
09/2008
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
We signed up for a monthly maintenance plan with them and saved money. They were right on time and right on price. We will continue to use them in the future.
Description of Work: They came out and fixed our garbage disposal and we also had some problems with our A/C so they fixed that.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Electrical,
Air Duct Cleaning,
Appliance Repair,
Sewer Cleaning,
Handyman Services,
Insulation,
Heating Oil,
Lighting
FAQ
Hiller Plumbing Heating Cooling & Electrical is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Hiller Plumbing Heating Cooling & Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Hiller Plumbing Heating Cooling & Electrical does not offer free project estimates.