HAMLETT PROPERTY MANAGEMENT

Everything was fine until there was a problem. Rent checks were deposited on time. Lease and renewal paperwork was handled accordingly. However, when my tenant of 18 months terminated his lease due to deployment to Afghanistan, I quickly walked into a nightmare. My tenant and his family essentially trashed my house. I have about 10,000 worth of damages on my home.. The company could not have possibly done reference checks or fully screened this tenant. Bc if they treated my home this way, they certainly treated every other house they rented as well. Nor did they ever do one inspection of the property, even when the lease was renewed. If they had, perhaps I would have had a better outcome. When I needed to speak to the one and only person who knew what was going on, they were never available and I could never get a direct number to speak to them. The people who answer the phone were absolutely no help and knew absolutely nothing. They were effective as an answering machine. I had to ask and beg and plead to get any information to try to go after the tenant for damages. Hamlett offered no advice, help, or guidance. I would send them an email ( as I live abroad ), and then no one knew what I was talking about. I did receive photos of the damages provided by Hamlett, which I appreciated being so far away. But the overall experience was just terrible. So thoroughly disappointed in this company. This whole process has been horribly traumatizing.

HORRIBLE