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Geek Squad - Best Buy

Stereo and Home Theater Systems, TV Sales, Computer Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
Showing 1-1 of 1 reviews

Susan S.
04/2013
1.0
home theater design
  + -1 more
The customer service was just awful. We had some difficulty with the system and we could not get any customer tech support and we wound up boxing the whole thing up and taking back to them. We have been in there many times looking at different things and it is very rarely that we get someone to wait on us that is helpful and knowledgeable. We happen to get a person that was in that in that store just for that day, I think because of probably what we bought. When we called back two days later, trying to get some help, she was not in the store and nobody could help or seemed interested in helping. We were going to pay the additional money to get them to come and hook everything up and get it working properly. We were going to have to wait for 9 days for the first appointment and they were going to charge us. This is something there should not have been a problem to install and they wanted payment in advance, before they showed up. We are just not going to do business with them any longer. The pricing was comparable.
Description of Work: We purchased a very expensive sound system.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0

$1,700

    Contact information

    5850 UNIVERSITY DR NW B, Huntsville, AL 35806

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    Computer Repair,
    TV Repair,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 1 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    5850 UNIVERSITY DR NW B, Huntsville, AL 35806

    www.geeksquad.com/repair