I called Flow Rite Gutter Systems for an estimate to clean out my house gutters/downspouts. They said they would be out that day or the next to give me an estimate. They never showed up or called. I hired another company.
Description of Work: Nothing was done because they never showed up to even give me an estimate.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
William J S.
05/2014
5.0
gutter repair
+ -1 more
Very smooth and swift installation. Installers exhibited great teamwork and it was very evident they have done this many times before. Upon completion, the installers did a full walk-around to ensure everything was installed correctly and to my satisfaction, and the entire work area was cleaned-up. Would definitely recommend this company to others.
Description of Work: Installed seamless gutters and downspouts at my residence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Sally L.
10/2013
1.0
gutter repair
+ -1 more
Failed to show for two appointments.
Description of Work: Came out and did estimate and thought we had an agreement, however he failed to show up or even call on two separate dates. Believe he is completely unreliable and unprofessional.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
John M.
01/2013
3.0
gutter repair
+ -1 more
after we got the estimate I asked about changing the downspouts to move the water around the house instead of uphill. They didn't respond and we used another company.
Description of Work: Not what we wanted
Rating Category
Rating out of 5
Richard W.
05/2012
1.0
gutter repair
+ -1 more
Over the last couple of months, I have had 4 appointments for work estimates with this company. They have failed to show every time with very weak excuses. Unreliable...would really worry if I had actually contracted work with them.
Description of Work: Called for estimate for gutter work. Made appointments for estimates. 4 times they failed to show.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Michael J.
11/2011
5.0
gutter cleaning, gutter repair
+ 0 more
I bought a house in 2011 and needed to have the old, flimsy gutter covers (which weren't doing much good) replaced, along with a thorough gutter & downspout cleaning. They performed an estimate and left it in my mailbox, then I called and set up a time for them to come out and perform the work. I didn't have to be present for either the estimate or the actual work, and they did a great job. I even got up on the roof myself to inspect the work and make sure everything was up to snuff, because that's how I roll. They even left the old gutter cover material in a neat little pile by the road for trash pickup. The only reason I gave a "B" for responsiveness was because I had to play a little bit of phone tag to set up an appointment, but then later I found out it was because they had a family emergency going on, so you gotta cut them a little slack there.
Description of Work: They performed a full gutter & downspout cleaning, and replaced old gutter covers with new ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$480
Thomas P.
09/2011
2.0
gutter cleaning, gutter repair
+ 0 more
I called them to come out and give me an estimate on adding some gutters that had blown off in a storm, and we made an appointment. He was a NO SHOW!! One of my biggest pet peeves with contractors - if something came up and you can't make it, at least have the courtesy to call so I'm not sitting around waiting for you to come by when you said you would. As of today, September 2, he has still not called to apologize for missing the appointment or to reschedule. I guess he doesn't need work!! That is just so unprofessional and I would not use them again due to this.
Description of Work: I had used Flow Rite in the past and they were very good. After getting a few estimates, they were significantly cheaper for cleaning my home's gutters. I used them multiple times and was very satisfied. I called them mid-August 2011 to come out and give me an estimate on adding some gutters damaged/blown off in a storm.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutters,
Gutter Cleaning
FAQ
FLOW RITE GUTTER SYSTEMS is currently rated 3.5 overall out of 5.
No, FLOW RITE GUTTER SYSTEMS does not offer free project estimates.
No, FLOW RITE GUTTER SYSTEMS does not offer eco-friendly accreditations.
No, FLOW RITE GUTTER SYSTEMS does not offer a senior discount.
No, FLOW RITE GUTTER SYSTEMS does not offer emergency services.
No, FLOW RITE GUTTER SYSTEMS does not offer warranties.