CHIMNEY SWEEP COMPANY

John showed up on time and was very knowledgeable and courteous. He was patient and answered any questions I had in detail. He was also nice enough to tell me to call him and if I thought of any questions once he left. Will definitely hire him again next year.

My wife was here during the service and indicated that this was one of the most professional experiences in customer service she has ever had. The owner, who performed the service, is retired Navy and I am always glad supporting a vet. We will use this company again.

Very thorough job. Will definitely hire again when chimney needs cleaning again in a couple years.

Went well. On-time and helpful professional.

Excellent service! He arrived 15 minutes early, meticulously covered and taped the hearth area to keep everything clean, cleaned the chimney from up on the roof and then cleaned the fireplace through a hole in the plastic. He said he tries to leave things as clean, or cleaner, than when he arrived and he certainly did. He gave me some valuable information about how to prevent the fireplace from putting smoke in the room in a tightly sealed house. The whole visit took about 50 minutes. I was extremely pleased with the service and the cost.

We hadn't used the gas fireplace since we bought our house last year and figured it's finally time. Although very busy, John came highly recommended and so I scheduled with him for about 2 months out (the earliest appointment time for a two-story home). We wanted the chimney swept before we got the gas fireplace hooked back up, because it looked as if it hadn't been used in quite a number of years. John came early, true to form. I arrived home 15 minutes early and he was already waiting patiently in my driveway. He didn't call me or anything, he was just early, as he says it's his "MO" (Modus Operandi). He got right to work and put down a large dropcloth in our living room to catch any debris, and carefully removed the old gas logs from the fireplace. I explained what we had seen, and he advised that we had NON-100% ventless gas logs that were old, from about the 1980's. This made sense, as the house was built in 1990. This also explains why my husband and I had to close the flue last year when we noticed a draft and some wasps were getting in through the fireplace. It turns out that for non-ventless gas logs, the flue has to be kept propped open with a metal clip so the escaping gas vapors can ride up the chimney. The people who lived there before us had simply tried to duct tape the flue closed, apparently without success and without investigating that it was propped open. John inspected the chimney and said remarkably, it had been cleaned after last use and it didn't need a sweep! He said he was only going to charge a service fee, therefore, and got to work cleaning the carbon soot from the gas logs off the walls of our fireplace and removing a few dead bugs he found. He used a very professional vaccuum that did NOT release any residue or odors into the air. He also inspected the old gas line from both inside and outside of our home. He cleaned up efficiently and passed me his recommendations. He said in order to stop drafts from a gap between the firebox and the fireplace wall my husband and I hadn't seen before, we could use silicone caulk. This would also keep most bugs out, since they follow the draft out into our house from around the outside of the firebox. Then he suggested we get the propane company to install a new gas line (to be sure and stay safe) when they come to install the gas tank outside and ask them to hook it up to some new 100% Ventless Gas logs. We can choose those ourselves and pay less he said, as the cold season draws to a close. There were other recommendations he made specific to our home as well. Overall, John had all of the right equipment, was professional, courteous, tidy, timely, interested in cost savings for us, and extremely knowledgeable. Once we start using the fireplace, we'll be scheduling him to come back as our chimney sweep for sure! He's worth the wait!

John was prompt, professional, and polite. He was very conscientious in his prep and cleaning of the chimney area to make sure no ash went astray. I'm extremely happy with his work and will certainly hire him again. We called during his busiest season to make our appointment, so it did take several weeks for him to get to us, but he was well worth the wait.

We called Chimney Sweep after seeing reviews on Angie?s List. John arrived ten minutes before his appointment time (YEAH, nice to know there is someone that is punctual!). He is very professional and courteous. Cleaned our chimney which had not seen a cleaning for at least nine years! We definitely recommend him and will be calling him again in two years to come clean our chimney.

I found Chimney Sweep Company on Angie's list, and I can echo the many other positive reviews. John was punctual, courteous, and professional, and he charged about 20% less than I have paid for the same service from another company.

John is a great guy, professional, efficient, courteous, thorough, personalble and efficient. I highly recommend him and he will also help my Mom very soon!

I recently used Angie's List to locate and contact this company. I have critters in my chimney and needed help ASAP. I called on a Sunday and left message for a return call on Monday, when they were open. The ad specifies Huntsville AND Decatur services. I was told that Decatur service is not available. Sure wish this information was correct on Angie's List. Why do I pay for Angie's service when there is erroneous information from this company listed? Get it together!

I bought the house 1.5 years ago and just wanted to make sure everything was clean and I wasn't in fear of a chimney fire. He was right on time and was sweet to my dogs. He did a great job of protecting the floors and marble around the chimney. He let me know of an issue on my roof and was only unable to fix it due to the rain. He did however fix my glass door to my chimney since a screw was loose. He even brought my dogs a treat. I will defiantly use this company in the future!

It went very well. He determined repairs needed for water damage on roof line/chimney chase were outside his scope of work, and suggested I contact someone who did such repairs. HE DID NOT CHARGE FOR THE CALL. I appreciate his honesty about not doing the work that was called for.

John Arrived on time, even though we weren't home to receive him. He called and I met him. He dealt well with the yard dogs even feeding them some dog biscuits while he waited. He then cleaned and inspected the fireplace, eliminating wasps and one brown recluse spider. He then sealed the opening of the fireplace with plastic and tape and proceeded to the roof to complete the sweeping of the chimney. The then returned and again cleaned out the residual mess from the fireplace. He was professional and did not make a mess of the house in doing what is a very dirty job. I will be calling him back to clean the dryer vent.

Great service experience. Provider arrived on time (actually about 5 minutes early). Took the necessary steps to protect and keep clean the floor and area around the fireplace. Cleaned the insert and then went outside to clean the flue. Inspected both. Carefully removed all protective coverings and ensured area was totally cleaned-up. Highly recommended.

John was great to work with. He was punctual, and he kept the area around the chimney neat and clean. We will definitely use him for future chimney needs.

John arrived right on time. He was thorough, inspecting our chimney from top to bottom. He was very personable and a pleasure to do business with.

He arrived early and and gave me advice on getting smaller gas logs so that I wouldn't have the creosote build up on the outside of the fireplace. He even gave suggestions of places to get new logs. He was very knowledgeable and professional.

They were very professional. They cleaned up after themselves. They were up front on their charges and didn't try to sell us any services we didn't need. They are about 1/2 of what the other chimney services are in Huntsville. I'll use them again the next time I need to have the chimney cleaned.

John inspected and cleaned the chimney in the house and from the roof. While on the roof, he caulked around the vent pipe and cleaned the area. Inside he made sure there was no residual mess from the cleaning.

Five minutes early, very professional, quality service. Highly recommend.

It was easy to make an appointment. The gentleman showed up on time and was prepared. He was efficient yet personable, cleaned up his mess and was on his way. Great work and will use them in the future when our chimney needs to be cleaned.

Prompt and professional service. No mess or follow up cleaning by me! Answered every question I had. I highly recommend John, and will use this company in the future

John did a very thorough job and advised regarding some firebox insulation techniques that I should apply. He also detected "critter" points of entry and provided helpful advice regarding how to repair. He spent quite a bit of time inspecting and only charged for a Service Call, as he said the chimney was OK and did not need cleaning at this time. I found him very professional and pleasant to deal with. I found his integrity to be indisputable as he could have charged me for an unnecessary cleaning and I would have been none the wiser. He was very careful in the conduct of his work to ensure he damaged nothing and left no mess. The only reason that I gave them a "4" in responsiveness was that it took about 2 weeks to schedule an appointment. I suppose that means he has a good business!!!

I found John to be professional and truly caring about whether my needs were met. John arrived early, cleaned up after himself, tried to find the source of a water leak. He made sure no soot entered the living room when he cleaned the chimney.. I am sorry I didn't get around to writing this review earlier.