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Carpet One Floor & Home - Huntsville

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Owner operated. Sub contractors available. Costs determined by job. Additional phone number - (256) 776-3200. Additional DBA - Ace Marble & Tile Inc. Additional contact names - Kenneth Morris, Matt Morris, Nancy Morris.

Business highlights

49 years of trusted experience

Services we offer

Sales and installation for carpet, vinyl, wall tile, ceramic flooring, and granite counter tops, repairs for hardwood and carpet, refinishing hardwood floors.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
30%
3
10%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.1
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-10 of 10 reviews

Phillip S.
11/2015
5.0
flooring contractor, carpet installation
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$700

margie S.
09/2014
4.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Charles G.
02/2014
5.0
flooring contractor, hardwood floor, carpet installation
  + 1 more
Sales personnel were very knowledgeable and did a wonderful job helping us select the right products to support our unique requirements (pet durability). Carpet One ? Highly Recommended. Flooring installers, led by Jamey Kovach, were very professional, technically skilled, and courteous. The install was done on time and to our satisfaction. Flooring Install Team - Highly Recommended.
Description of Work: Replaced Hardwood Flooring and Carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Charles G.
11/2013
5.0
hardwood floor
  + -1 more
Installers (Jamie) did a wonderful job. Highly recommended.
Description of Work: Replaced hardwood floors and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Kevin I.
09/2013
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
We came to Carpet One to begin the process of choosing hardwood and ceramic tile for the restoration. From the moment we walked into the store my wife and I felt like we were the stores top priority. Debra immediately came to us and assisted us in choosing the right materials and colors. Debra even came to the house to ensure the choices of materials were truly the right ones. The biggest surprise was the day the installers came to begin the tear out and installation. I cannot put into words how pleased we were with their professionalism, courtesy, and thoughtfulness for us as we were going through this ordeal and having to live in one room of our house and eat all of our meals in restaurants. Jamie, Jodi, Danny, Brant and Zach were fantastic and truly wanted and succeeded in doing the job right. I cannot recall ever having a more reassuring experience. All of the crew needs to be commended for a job well done. Our hardwood floors look fantastic and the new tile selected for the kitchen is amazing.
Description of Work: Recently our family experienced a large area of damage to our kitchen floor resulting from a leaking dishwasher. After consulting with our insurance company we selected a restoration company to use for all of the repairs. It appears that the restoration company sub contracted Carpet One as the supplier of materials for the flooring and for the installation. It goes without saying that the idea of having the house’s entire hardwood floor ripped up was an event we would have rather not experienced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,800

Richard S.
11/2012
5.0
carpet installation
  + -1 more
Work was completed within 10 days of choosing carpet and old carpet was removed by the company. Installation quality was very good and in the promised timeframe.
Description of Work: Carpet installation of ~1800 square feet in two story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Norm B.
08/2012
3.0
carpet installation, ceramic tile
  + 0 more
ly
Description of Work: My wife and I had the entire house recarpeted and the Master bath and Kitchen retiled. At first it looked good. However, as time progressed, Carpet One had to keep sending people out to restretch the carpet. this has been going on for a long time (years). Now the tile in the kitchen is coming up and Carpet One once to charge me $850.00 to pull up the tile and redo the kitchen. The kitchen was not done correctly and Carpet One wants me to pay for their poor workmanship. If you love re-work, this is the company to go with.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Response from Carpet One Floor & Home - Huntsville
This customer purchased tile from a large chain retailer 7 years ago, and contracted with Ace Marble and Tile to perform the installation. The tile installation came with a one year warranty. Carpet One Floor and Home acquired Ace Marble and Tile after his warranty had expired. Carpet One Floor and Home offered to complete repairs to address structural issues on this tile work for a fee, which was declined by the customer. It is standard procedure with any customer at any company that provides tile work and repair to charge for non-warranty repairs. In regards to his carpet purchase, he purchased his carpet in multiple increments, over a period of years. Each individual carpet purchase stands alone, with its own warranty, which provides re-stretching for the life of the carpet. Any warranty issue that he has had with his carpet has been address in a timely manner to his satisfaction, and will continue to be as honored as needed for the duration of those warrantees.

ROBERT T.
05/2012
4.0
carpet installation
  + -1 more
They installed the carpet and pad we requested in a timely manner. However, I noticed a large crease in the carpet. The installer said that the crease would go away over time. After 4 years, it didn?t. If an installer claims that a problem with a carpet is a normal part of the installation process and will go away over time, better double check.
Description of Work: As part of an insurance claim, we used Carpet One to replace the carpet and pad in my living room.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,500

Gwyn F.
11/2011
4.0
flooring contractor
  + -1 more
The crew wasn’t as good or as professional as I thought they should have been. I was not impressed with them. I really wasn't happy with the quality of their work.
Description of Work: We used Carpet One Floor & Home - Huntsville to install laminate flooring in our house.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$6,000

Barbara W.
05/2011
5.0
carpet installation, flooring contractor
  + 0 more
They were courteous and took their time. Did a great job.
Description of Work: Carpeted 3 bedrooms/moved furniture also. This work was done earlier either 2009 or 2010. This job was approx $3000. Laid vinyl in kitchen approx 11/2010 - approx $1000

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    3107 North Memorial Pkwy, Huntsville, AL 35810

    http://www.carpetonehuntsville.com/

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile,
    Countertops and Backsplashes

    FAQ

    Carpet One Floor & Home - Huntsville is currently rated 4.5 overall out of 5.
    Carpet One Floor & Home - Huntsville accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Carpet One Floor & Home - Huntsville offers free project estimates.
    No, Carpet One Floor & Home - Huntsville does not offer eco-friendly accreditations.
    No, Carpet One Floor & Home - Huntsville does not offer a senior discount.
    No, Carpet One Floor & Home - Huntsville does not offer emergency services.
    Yes, Carpet One Floor & Home - Huntsville offers warranties.
    Carpet One Floor & Home - Huntsville offers the following services: Sales and installation for carpet, vinyl, wall tile, ceramic flooring, and granite counter tops, repairs for hardwood and carpet, refinishing hardwood floors.

    Contact information

    3107 North Memorial Pkwy, Huntsville, AL 35810

    http://www.carpetonehuntsville.com/