8 total employees which 6 including the owner are in the Plumbing Dept. Using subcontractors for gas, electrical & asphalt. Cost is determined by the job. No travel charges. No service charges. No extra charge for emergency after hours service calls. May contact through email or phone.
Requested an appt on the website, and was called within an hour to let me a know a tech would be by shortly. Within 30 minutes, Marrele arrived. He cleared the clog from the vent drains on our roof, then asked us to run the washer to confirm that the drains were working properly. Within 90 minutes from when ATCP first called me, our problem was fixed and for a very reasonable price, without any attempts to upsell any additional services or products. We will definitely use ATCP if we need plumbing services again.
Description of Work: Drains gurgling/backing up when washing machine/dishwasher drained
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Nathan A.
10/2021
5.0
plumbing
 + -1 more
They have been doing a really good job. I'm very pleased with their work. They are jst great people. I call them for my rental properties.
Description of Work: They reseated my toilet and I had a leak on my rental property and they fixed it.
Rating Category
Rating out of 5
Yes, I recommend this pro
Raynard J.
05/2020
5.0
plumbing
 + -1 more
It went great. I had a bad problem after a failed attempt at DIY plumbing. Mr Arseneau has someone at my house in less than 30 minutes after my initial call, and they did an outstanding job that relieved a lot of stress.
Description of Work: Leaking faucet causing water leakage in garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Emily P.
06/2019
5.0
plumbing
 + -1 more
We called Sunday morning, and someone was here within 20 minutes! The job ended up taking 3 techs, and took several hours, but they were friendly, explanatory, and polite the whole time. We've used them for several plumbing jobs around the house and I can honestly say they've gone out of their way to save us money!
Description of Work: Clog in branch line for the master bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Brad C.
06/2018
5.0
plumbing
 + -1 more
Got an appointment quickly; they arrived on time. Work was done in less time than I expected. Great job.
Description of Work: install/plumb new sinks; relocate back yard spigot
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Lisa B.
08/2017
5.0
plumbing
 + -1 more
I am absolutely happy with the service. the owner told me the gentleman's name that would be coming within 30 minutes he called me Glenn was his name made sure of the right address and got here and had the work completed perfectly swept up his little bit of mess on the floor dried underneath the sink and put the fan back to make sure it dried properly. 100% I recommend this company about 15 minutes after Glenn left I got a phone call from the owner asking if he showed up and how the work was done and if I was satisfied that is great customer service and I highly recommend this company and I will use them again if I need to
Description of Work: The pipe from the sink that drains is Galveston and I had three places where it had holes where it rust through and they replaced that and replaced the garbage disposal drain also because it was not up to code
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Dennis F.
07/2017
5.0
plumbing
 + -1 more
I received several phone calls after my initial call informing me where the plumber assigned to me was and about when he would arrive. He arrived and completed the job quickly. Very professional. He could have gouged me but did not. He fixed the problem that needed fixed and let me complete the job that I could do.
Description of Work: I had a leak that I discovered on SATURDAY before leaving town for the weekend. I wanted that leak stopped and needed a professional plumber. Around the Clock had good reviews so I called them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Lon S.
06/2017
5.0
plumbing
 + -1 more
Called Around the Clock Plumbing at about 9:00 PM on a Thursday night. Had to leave a message, but got a call back in less than 15 minutes from the owner, who sent a plumber out immediately. Tony showed up in about 20-30 minutes, assessed the problem, recommended a good solution (better than just replacing the piping, which was 2 elbows back to back at 90 degrees from each other. He was able to remove about a foot of piping and plumb a straight shot into the line from the water heater.) He was done in about 40 minutes. Paid on a credit card. Tony explained how they handle credit card information, not keeping it on file to ensure there isn't a data breach. Very professional, very skilled, there when I needed them, price was competitive for this type of issue.
Description of Work: Had a pinhole leak in a copper pipe from the water heater into the wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
David B.
05/2017
5.0
plumbing
 + -1 more
We were impressed by the responsiveness, integrity, and quality of work shown by everyone we dealt with at Around the Clock Plumbing.
Description of Work: Diagnose and repair a leaking water main.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Nan R.
11/2016
5.0
plumbing
 + -1 more
Around the Clock Plumbing came out the same day we called, learned where the leak was and came back early the next day to conduct the repair. They were conscientious, kind, professional, and charged fairly. We would use them again in a heartbeat. In fact, have another plumbing job for them to do after the holiday season - finding out where our septic tank cover is!
Description of Work: We came home from vacation to find a utility bill for over 200,000 gallons of water - obviously a leak somewhere we did not see. Absolutely needed a plumber of good repute who could respond quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$638
Bill R.
11/2016
5.0
plumbing
 + -1 more
Have used multiple times for anything to fixing a leak to cleaning a drain. Always professional, prompt, and courteous.
Description of Work: Have used multiple times for anything to fixing a leak to cleaning a drain. Always professional, prompt, and courteous.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Emily P.
10/2016
5.0
plumbing
 + -1 more
These guys did such a great job. They went above and beyond to try to find a replacement part for the faulty diverter (calling all over town and trying to track down old parts) in order to avoid having to replace the entire shower valve. When they were unable to find it, they were able to replace just the tub spout/diverter itself, which saved us a significant amount of money. They performed the job quickly, cleaned up after themselves completely, and were very friendly and knowledgeable. I would absolutely use them again!
Description of Work: We own an older home, and one of our bathrooms had a faulty shower. The shower diverter, which was original to the home, was corroded, and the shower itself wouldn't work (water only came out of the tub spout, not the shower head). We wanted the diverter fixed or the shower valve itself replaced instead if the diverter couldn't be fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Joseph R.
07/2016
5.0
plumbing, water heater repair, drain cleaning
 + 1 more
Put simply, these folks are great. Arthur, (owner) tried hard to get a warranty replacement for my water heater on a saturday but the warehouse for that brand did not cooperate. Tony and Glenn showed up on time on monday and handled the job perfectly. meanwhile, i had also discovered that the shutoff valve under a leaking sink had failed. so i asked these technicians to replace that faucet while they were here. That turned out to be a good decision because the valve interface was unusual, it was an odd fix. Glen decided to rebuild the old valves with a number of seals that he had with him. after three weeks both the faucet and the water heater are fine!. Turning the water off and back on at the street would almost certainly cause my 50 year old galvanized pipe to spring a big leak, which i discovered by turning the water back on. NOTE: "this was NOT their fault, given the nature of the pipe materials this was an overdue job by many years" i spent a few more days making sure of my diagnosis, got a good estimate from Around the Clock for replacing the line and scheduled an appointment. I chose to do some tasks myself to save money, these guys were very flexible in adjusting my price and meeting my needs. they got the job done very fast, and two weeks later i have no leaks and an improved flow rate. Around the clock plumbing was consistently professional, punctual, and affordable. they honor their estimates, showed up on time, treated each other and me with respect, and even included a welcome measure of good humor, just good guys to work with. Based on these two experiences i would highly recommend them.
Description of Work: Around the clock plumbing replaced my water heater and a lavatory faucet during their first service call, and they replaced my main water line between the meter and my house during the second service call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Brad G.
06/2016
5.0
plumbing
 + -1 more
I texted Arthur and he promptly responded and was courteous of my time and scheduling. After installing the new faucet they also gave me advice on a dishwasher draining issue I've been having. Took about an hour and a half. Will use again for sure.
Description of Work: Installed new kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Wolfram V.
05/2016
5.0
plumbing
 + -1 more
Arrived within 2 hours of calling, called ahead of time, completed the repair in under 10 minutes. Would use them again.
Description of Work: Repaired outside PVC drain pipe that had gotten damaged due to digging.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Karen L.
10/2015
5.0
drain cleaning, plumbing
 + 0 more
Mark came the same day I called. He performed the work in about 1 hour, was personable and professional, and cleaned up after himself. I have to say I was VERY impressed with the overall service.
Description of Work: Snaked drain from the to remove persistent clog. Replumbed under kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Angela S.
08/2015
5.0
drain cleaning, plumbing
 + 0 more
Fully satisfied. Drain running 100% clear now. Mark was so nice so professional and was here same day I called and to fit my schedule. He called ahead to let me know when he was on his way which was great as I just left the vet's in Madison and had to drive across county. He took his time so I had plenty of time to safely arrive ahead of him. I could not be more pleased with the service or the price. It had to be done by a professional and that is what I got. ..professional service with a smile. I highly recommend this company to anyone needing a plumber.
Description of Work: Cleaned clogged drain through roof access.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Brianna G.
06/2015
5.0
plumbing
 + -1 more
Provider was very friendly. The owner of the company called to make sure his worker showed up and was curious abt the problem. Very professional.
Description of Work: Called in the morning had someone at my house that afternoon. An inspection was done on the plumbing in the bathroom. I was told what they thought the issue was, gave me an estimate of what it was going to cost to fix the issues. Plumber was able to stay and fix. Cost was less than he said. Will definitely use again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Susan M.
05/2015
5.0
plumbing
 + -1 more
The plumber, Glen was exceptionally nice and trustworthy. He was through in his work and with our time.
Description of Work: Replaced a pipe which had broken creating a huge mess underneath the house. Glen went above and beyond the call of duty to find the leak and to go underneath the house to replace the pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Karen E.
03/2015
5.0
plumbing
 + -1 more
They were very friendly, informative and willing to show what he was doing and show how will I deal with it do for myself.
Description of Work: I used Around the clock plumbing for plumbing service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Joseph D.
01/2015
1.0
plumbing
 + -1 more
I contacted this provider twice on 1/7, and never got a return call.
Description of Work: Nothing!
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Karen C.
01/2015
5.0
plumbing
 + -1 more
The price wasn't unreasonable. They were quick to call you back. They were very courteous. They were honest. They did very good work. I wouldn't hesitate to call them in any plumbing need. I would absolutely use them in the future.
Description of Work: I used Around The Clock Plumbing. They fixed the leak under the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debbie G.
12/2014
5.0
plumbing, water heater repair
 + 0 more
Called them early Saturday morning. They came late the same day. They called us a few times, updating us where they were on their prior job, and letting us know when they expected to come. We were grateful they were able to come the same day called, so we did not run out of hot water. They arrived about 7pm, so were working late for a weekend. They were very professional and the price was good. I have used them before (with good results) and will use them again.
Description of Work: Replaced the thermocouple in the gas water heater. The pilot light had gone out about 3 weeks ago and went out again. I really did not want to call the gas company to re-light it, as I was told there would be a charge to do so. And it would not solve the ongoing problem we were having...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Jessie G.
12/2014
5.0
plumbing
 + -1 more
The service was wonderful. He came after hours (per my request) and stayed for well over an hour and a half. He was professional, took off his boots in our house, did everything we asked and more. We had several other projects in the works and he gave us advice on how to hook those up. I did some price checking on different services and he charged less than half of what the other top-rated plumbers were going to cost. We also had all the materials--this was a DIY gone bad--and he was willing to use what we had. Other plumbers were going to charge us to use their parts instead of the ones we already had.
Description of Work: My husband kinda messed up something with the water line. Our service rep went above and beyond to fix it, tell him how to do it the next time, and even give us advice on how to install other things ourselves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Tamera M.
11/2014
5.0
plumbing, water heater repair
 + 0 more
I called Around the Clock Plumbing on Friday afternoon to replace the temperature and pressure valve on our hot water heater, since we thought that was the problem. Blake came out to the house that evening and figured out that the water pressure coming into the house was over 150 PSI!! Way too high. After further looking around he found out that there was NO water pressure valve outside on the line coming into the house! He was able to correct the problem. Blake was very polite, professional and knew what he was doing. He explained every thing in detail to us and answered all our questions. We will use them again.
Description of Work: Installed a water pressure valve outside the house on the line coming into the house.
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning
FAQ
Around The Clock Plumbing is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Around The Clock Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Around The Clock Plumbing offers free project estimates.
No, Around The Clock Plumbing does not offer eco-friendly accreditations.
No, Around The Clock Plumbing does not offer a senior discount.
Yes, Around The Clock Plumbing offers emergency services.
Yes, Around The Clock Plumbing offers warranties.
Around The Clock Plumbing offers the following services: Plumbing.