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Appliance Direct Sales & Service Inc

Appliance Sales and Installation, Appliance Repair, Appliance Repair - Small

About us

Additional Address - 805 Hwy 72 W, Ste A&B Athens AL, 35611. Additional Phone and Fax - (256)262-1001 Fax -(256)262-1001.

Services we offer

Major Appliance Dealers, Counter Top Suppliers, General Merchandise Retailers, Major Appliance Part Suppliers, Small Appliance Repair Shops, Vacuum Cleaning Suppliers, Wholesalers Distributers.

Amenities

Free Estimates
Yes

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
4.8
responsiveness
4.7
punctuality
4.9
Showing 1-6 of 6 reviews

Karen T.
02/2015
5.0
appliance sales
  + -1 more
They were courteous, professional and did what they said they would do.
Description of Work: Cleaned out our dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Deborah W.
12/2014
5.0
appliance sales
  + -1 more
It was all good.
Description of Work: I purchased a stove and oven combined, a range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Yolanda M.
06/2014
5.0
appliance repair
  + -1 more
It was great. They did a great job and very punctual. I would have found making suggestions before coming out to prevent meeting them in case something really didn't need servicing. They are very helpful that way.
Description of Work: Appliance Direct Sales & Service Inc. repaired our ice machine. They replaced the part and it still has a problem so they took the part back under warranty, got another one, put it in and it worked great. They also repaired my refrigerator and my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

katherine W.
11/2011
5.0
appliance repair, appliance sales
  + 0 more
e
Description of Work: i purchased an extendend warrenty. the service department has been wonderful and i have had them service other appliences that were not purchased there. I have learned a very good lesson and from now on i will prchase from appliance direct because that is where i will get the best appliance and service if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy S.
08/2011
5.0
small appliance repair, appliance sales, appliance repair
  + 1 more
Excellent service! Both service repair men were professional and knowledgeable.
Description of Work: I purchased a Miele front-loading washer and dryer from Appliance Direct (now called Siano Appliance) a few years ago. Both are excellent appliances! Although German engineering is outstanding, a small hose developed a leak. The service man discovered the cause of the leak and ordered a new hose that day.. (company made modifications to the hose to prevent future leaks). I was concerned I would be without a washer for a few weeks if the part had to be ordered from Germany. However, the service repairman found a shop in New Jersey and ordered it while he was at my home. He was thorough, polite, professional The part was delivered within a few days. A different service repairman replaced the hose. He was smart, polite, efficient, professional. I highly recommend this company and it's service department for Miele products.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Anthony M.
05/2009
1.0
appliance sales
  + -1 more
On 1/20/09, I visited Appliance Direct to order kitchen appliances for a rental house. A total of 5 appliance were purchased that day. The appliance had to be ordered which Appliance Direct said would take several weeks. However, several of the appliances took much longer to arrive. Appliance Direct offers delivery and installation for a charge. I agreed to this. Two of the five appliances were installed by Appliance Direct and were defective. The installer did not even call me to explain that the items were defective. The oven would not even operate. Eventually after numerous phones call to the service department, Appliance Direct promised to repair/replace the item. The refrigerator was repaired and is now working properly. However, the oven has never been repaired. The service department at Appliance Direct will not even return my calls. It has been almost 5 months. The appliances have been paid in full. Appliance Direct is even asking me to pay for the installation of the products. (I am willing to pay if the product are working/installed properly). The service of their product has not been done in a timely manner.
Description of Work: Repair 2 new appliances that were purchased from Appliance Direct. The appliances were delivered and installed by Appliance Direct. The company charged for the service. 1 appliance (refrig) was eventually repaired and the other has not been repaired (Oven).

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$2,781

    Contact information

    722 Church St, Huntsville, AL 35801

    www.appldirect.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair,
    Appliance Repair - Small

    FAQ

    Appliance Direct Sales & Service Inc is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Yes, Appliance Direct Sales & Service Inc offers free project estimates.
    No, Appliance Direct Sales & Service Inc does not offer eco-friendly accreditations.
    No, Appliance Direct Sales & Service Inc does not offer a senior discount.
    No, Appliance Direct Sales & Service Inc does not offer emergency services.
    No, Appliance Direct Sales & Service Inc does not offer warranties.
    Appliance Direct Sales & Service Inc offers the following services: Major Appliance Dealers, Counter Top Suppliers, General Merchandise Retailers, Major Appliance Part Suppliers, Small Appliance Repair Shops, Vacuum Cleaning Suppliers, Wholesalers Distributers.

    Contact information

    722 Church St, Huntsville, AL 35801

    www.appldirect.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM