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ADT Security Services

Home Security Systems, Home Automation, Home Healthcare - Medical Alert Systems

About us

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.

Business highlights

150 years of trusted experience

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Free Estimates
Yes
Senior Discount

10 -20%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.39 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
11%
3
0%
2
0%
1
22%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
4.4
responsiveness
4.1
punctuality
4.2
Showing 1-9 of 9 reviews

Donna B.
06/2023
1.0
home security systems
  + -1 more
Don't go near ADT .. I am a single business owner /career woman over 65 who lives alone..I live in a stable nice area of town. Due to my increased hours and travel schedules at work I purchased an ADT system (about 2 yrs ago ) It was a precautionary/safety measure. but within 6 mo (+|/-) months of installation my home was burglarized and then again within a couple months after that. I had all the bells and whistles on the system $$$. When I looked them up to get number I noticed that most of their offices on line had been permanently closed ... My sales rep also had quite his sales position.I can't seem to even turn in their equipment and they are still auto drafting payments ... Seems a bit odd that I was burglarized for the first time ( 2xs ) After their folks came into my home to install their equipment . Donna B .
Description of Work: purchased ADT home security system & the installation of that equipment by their in-house installers

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,500

William W.
04/2017
5.0
home security systems
  + -1 more
As expected
Description of Work: Home security system upgraded

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Snyder W.
12/2015
5.0
home security systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$52

Sheila M.
09/2015
1.0
home security systems
  + -1 more
I am getting estimates from several companies for a security/alarm system for my mother's house. I called the 1-800 ADT number to have them come out and give me an estimate. After going over promotions/pricing and even setting up a time and date for the estimate, they asked for my social security number. I refuse to give my SSN when all I'm doing is gathering estimates. No need for a company to run a credit report until I obligate to buy something. After refusal a manager got on the line. He actually tried to buy me into giving out my SSN (offered me a VISA gift card). I asked him if he gave out his SSN to all car dealers prior to picking out a car......he said no, haha. I ended up hanging up and therefore will have no estimate from ADT. Their loss, not mine.
Description of Work: Breach of Privacy

Rating CategoryRating out of 5
responsiveness
1.0


john W.
06/2014
4.0
home security systems
  + -1 more
They are pretty comment. That's nice. The system was very good when they just installed it. We do not have to call them for anything regarding the installation. ADT is a very popular company around here. I think, everybody has ADT.
Description of Work: Checking up to make sure that everything (alarms system) is just working well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter-John S.
05/2012
5.0
home security systems
  + -1 more
They give me a sense of security. I don't have anything bad going on in my neighbor. I installed it so I can go to sleep at night knowing that there are no issues. Quality is really good but price is a little high. I don't know how the price compares to other companies because I haven't shopped around. They were very responsive when they installed it.
Description of Work: I have an ADT Security system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0

Yes, I recommend this pro
$44

Sharon E.
05/2012
5.0
home security systems
  + -1 more
They don't really do anything. When they first put the system in the home, it was ADT authorized installers. Some are good, and some are bad. This last one was a little bad. I would continue to use their services.
Description of Work: I use them for alarm services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$45

Allison A.
05/2012
5.0
home security systems
  + -1 more
They do a great job. I will continue to use them.
Description of Work: They provide my home alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Charlotte R.
04/2012
5.0
home security systems
  + -1 more
They are fine. We haven't had any problems. The one time we had an incident and the alarm went off, they turned it in and the police came and everything was fine.
Description of Work: We use ADT for our alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42


    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation,
    Home Healthcare - Medical Alert Systems

    FAQ

    ADT Security Services is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    ADT Security Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, ADT Security Services offers free project estimates.
    No, ADT Security Services does not offer eco-friendly accreditations.
    No, ADT Security Services does not offer a senior discount.
    No, ADT Security Services does not offer emergency services.
    No, ADT Security Services does not offer warranties.
    ADT Security Services offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM