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Geek Squad - Best Buy

Computer Repair, Electronic Gadget Repair, Computer Sales,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.8
value
4.3
professionalism
3.5
responsiveness
3.5
punctuality
3.5
Showing 1-4 of 4 reviews

Charlie T.
07/2014
3.0
computer repair, electronic repair
  + 0 more
unknown
Description of Work: Assisted in transferring old files to a new Laptop Computer.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Robert M.
12/2011
5.0
computer repair, computer sales
  + 0 more
I was satisfied they looked at it and said this is what's wrong with it and no charge.
Description of Work: I used Best Buy/Geek Squad for my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nikol W.
03/2010
5.0
home theater design, computer repair
  + 0 more
Great experience. The delivery guys were so friendly and prompt. They arrived exactly on-time. Same with the technician. He was right on time and was very knowledgeable, pleasant, thorough and helpful. I love my new set-up! I loved that they carried additional cables that you could purchase so you didn't have to go to the store and have them come back.
Description of Work: Delivery and installation of a TV and Home Theatre System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Karen H.
03/2008
1.0
computer repair
  + -1 more
We took the hard drive in on February 26, 2008. The ticket said it should be ready in three days but the representative said 10 days. We expected 10 days. After 17 days, we started phoning them. Every time we called the store, we had to wait for someone to answer the phone for at least 20 minutes and then once someone answered, we would be asked to hold again for another 20-50 minutes. Each person told us something different. One couldn't find it. One didn't know. One said call back tomorrow. We kept calling back. One guy told us they were having trouble mounting the hard drive and needed to put it in a freezer and to call back tomorrow. When we complained to corporate HQ, we finally got somewhere and the next time we went to the store, they said to come back tomorrow and it would be ready. We did this a couple of times but finally got the hard drive back. It took a month. We were lied to, avoided and hung up on. I will never take anything to the Geek Squad.
Description of Work: Computer hard drive data backup of text files.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

    Contact information

    3780 Riverchase Village, Hoover, AL 35244

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Electronic Gadget Repair,
    Computer Sales,
    Stereo and Home Theater Systems,
    Phone Sales,
    TV Sales,
    Appliance Sales and Installation,
    Computer Training,
    Vacuum Cleaners,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 3.5 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Contact information

    3780 Riverchase Village, Hoover, AL 35244

    www.geeksquad.com/repair