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DBA A Clean Slate

House Cleaning, Doors, Ceiling Fans,

About us

A Christian Faith Based Cleaning and Organization service

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

Residential Cleaning, Reoccurring, One Time Cleans, Deep Cleanings, Move In and Move Out, Post and Pre Construction, Post and Pre Sale Of Homes, Commercial Properties,Organization Of all kinds

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

25%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

1.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
0%
3
0%
2
0%
1
80%


Rating CategoryRating out of 5
quality
1.8
value
1.8
professionalism
1.8
responsiveness
1.8
punctuality
1.8
Showing 1-5 of 5 reviews

Tamara F.
03/2018
1.0
house cleaning
  + -1 more
first day was 4 hours late and didn't identify herself when came to door. I told her not to come back. Eventually, I gave another chance. 2nd day 3 hours late and brought friend to help her. They were there for 7 hours and could not tell much was done. Came back next day and was 2 1/2-3 hours late again. Stated 7 hours again and left microwave filthy (untouched), refrigerator not completely cleaned out and had trouble following simple directions. I have no idea what she thought she did to help me. She claimed she spent all of initial $200 deposit on cleaning supplies. I saw very few. Each day had excuse for lateness even when I told her I had MD appointment (which I missed) and really needed her to be on time. I don't believe this is a legitimate cleaning business. Why would she need my $200 to buy cleaning supplies and not already have some if she cleans home regularly? I have struggled with writing this review. This was in February and I told her I had special circumstances and needed thorough clean as my disabled sister was coming home from hospital. Having her come clean made things much more stressful and was no help for the total $400 I paid her. I hate to not recommend someone, but I can not recommend this service to others in good conscience. Beware!!
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Tamara F.
03/2018
1.0
house cleaning
  + -1 more
she was late 2 days in a row-not just a few minutes but 3-4 hours each day. did not fully clean my home, was extremely unprofessional
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Zeena T.
06/2017
5.0
house cleaning
  + -1 more
Perfect. We appreciated the fact she was able to help us out at the last minute.
Description of Work: Came at the last minute when I called and did a move-in clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Marcy G.
02/2017
1.0
house cleaning
  + -1 more
Horrible! I don't know what it is going to take to correct this
Description of Work: General Housekeeping. I just had 500 s/f of high end laminate floor installed. I left her very specific instructions on maintenance from Bruce. The Bruce was to only be used for spot cleaning, applied to a soft cloth. Instead she diluted the Bruce with water and applied it to the entire floor with a mop. Later she denied it, but the proof is on the floor. I gave her a second chance, but it did not improve . I was still paying her on each visit. She was supposed to come again, but was a no show. I am now going to have to pay another cleaning service to correct it. I also had her clean the office at my business. She used paper towels to clean the surfaces, even the rough finished. This left a paper towel residue on some surfaces. Once again I gave her a chance to correct it, but only part of it came off She was late for every appointment, and two times was a no show. She also would not give me her address for the 1099.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$240

Response from DBA A Clean Slate
We Cancelled Mrs [Member Name Removed], There was never a time we did not show. And Offerd you many options. However, I feel strongly that we can no longer service your addresses. As We have discussed, I Have Not Ever Cleaned anything diluted w water and Bruce, ' . Why is it in our business to clean laminate flooring. we used A completely dry cloth mop no water added it's has been fine to use on any flooring. Unfortunately, There were Almost 4 weeks between cleanings and once I returned it appeared, to be cleaning Up everyday spots from doggie paw prints, A very common issue w pet owner's. I understand, and was perfectly ok with assisting you. But felt It was in my best interest not to take blame for things I did not do. And Being a Small Christian Faith based cleaning service, we do this because we truly enjoyed this work however we were being accused of putting water spots on your floor and there was never any water used. Unfortunately, that leaves only one resolution and that is that we having done it was literally impossible . God bless and we hope you found the right service for you.

rita K.
01/2017
1.0
house cleaning
  + -1 more
She kept trying to renegotiate the price, did a partial job, it was sloppy, so told her not to come back. She continued to text and try to change price and time for completion. Very unprofessional, would never recommend. Uses "She is a woman of God" to hide behind.
Description of Work: Downstairs of house cleaned. 2 bedrooms 2 baths

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$250

Response from DBA A Clean Slate
We Never Renegotiated, we were under contract for a 3 bedroom. And your requests were for an enormous 5 bedroom home. You paid for a 3 bedroom special. I have photos and the work was incomplete by your understanding, to be completed the next day. To be honest it was a very uncomfortable position and Feel we were treated in a way that we did not understand. But, I feel w All My heart, That. We tried as hard as we could, and I feel very confident in the quality of work that was performed.

    Contact information

    7438 Wyndham Pkwy, Helena, AL 35080

    fb.me/tophousecleaners

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    7:00 AM - 10:00 PM
    Tuesday:
    7:00 AM - 10:00 PM
    Wednesday:
    7:00 AM - 10:00 PM
    Thursday:
    7:00 AM - 10:00 PM
    Friday:
    7:00 AM - 10:00 PM
    Saturday:
    9:00 AM - 10:00 PM

    Licensing

    Bonded

    Insured

    Not Licensed

    Trade License Locale
    Alabama

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Doors,
    Ceiling Fans,
    Window Cleaning,
    Closets,
    Carpet Cleaning,
    Blind Cleaning

    FAQ

    DBA A Clean Slate is currently rated 1.8 overall out of 5.

    Sunday: 12:00 PM - 5:00 PM

    Monday: 7:00 AM - 10:00 PM

    Tuesday: 7:00 AM - 10:00 PM

    Wednesday: 7:00 AM - 10:00 PM

    Thursday: 7:00 AM - 10:00 PM

    Friday: 7:00 AM - 10:00 PM

    Saturday: 9:00 AM - 10:00 PM

    DBA A Clean Slate accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, DBA A Clean Slate offers free project estimates.
    Yes, DBA A Clean Slate offers eco-friendly accreditations.
    Yes, DBA A Clean Slate offers a 25% senior discount.
    Yes, DBA A Clean Slate offers emergency services.
    Yes, DBA A Clean Slate offers warranties.
    DBA A Clean Slate offers the following services: Residential Cleaning, Reoccurring, One Time Cleans, Deep Cleanings, Move In and Move Out, Post and Pre Construction, Post and Pre Sale Of Homes, Commercial Properties,Organization Of all kinds

    Contact information

    7438 Wyndham Pkwy, Helena, AL 35080

    fb.me/tophousecleaners

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    7:00 AM - 10:00 PM
    Tuesday:
    7:00 AM - 10:00 PM
    Wednesday:
    7:00 AM - 10:00 PM
    Thursday:
    7:00 AM - 10:00 PM
    Friday:
    7:00 AM - 10:00 PM
    Saturday:
    9:00 AM - 10:00 PM