A & A Appliance and HVAC, LLC.

Although the repair took a couple of visits to fix on our older fridge (as old as early 2000s), in the end it was fixed and we were not charged for the labor on the second visit. I'm so glad we didn't have to buy a new fridge. I understand that diagnosing things on systems like this can take a little trial of things to test and check components, so the fact that it took a couple of visits didn't bother me. The technician was pleasant enough to deal with and efficient. I thought she explained things well, which was very nice. I have no complaints!

Excellent. Needed a New part. She came right when she said she would. Definitely knows her appliances!

She knew what to check and able to get me back up and running. Good job!

The technician came to the house for about 5-10 minutes with no tools, tilted the washer for a second and said it was broke and was a total loss. She wrote out a very descriptive diagnostic sheet stating “tub issues” collected the service fee and was on her way. She didn’t even slide the dryer back into place the way she found it. I donated $85 bucks and was no closer to having my washer repaired.

Well as usual. No major problems. All work was done quickly and efficiently.

A&A could not come out as quickly as I would have wished, but I was able to make an appointment within a reasonable time. The tech was very punctual and professional. She evaluated the refrigerator, told us it was past reasonable repair (15 years old, compressor out) and gave a few tips on purchasing a new one.

The valve was turned off and we had overlooked it. The technician also gave us tips on cleaning the appliance.

A&A was knowledgeable and very responsive. We chose them due to their good price and because it’s a family owned business run by an experienced owner. We had our old unit replaced with a Bryant Air Conditioning unit and they did it quickly and cleaned up all of their work. We live in a 1600 sq for house and the unit has been working great. Our utility bills have been lower than ever and and were more comfortable too! I would highly recommend using them based on our experience!

They figured it out quickly, got the part in a few days and got it installed quickly. Friendly, professional and fair. The Bosch part was pricey.

Installation of the new HVAC system was performed quickly and properly.

Source of leak (internal hot water valve) was quickly found after removing top from washing machine. Technician did not have replacement part but returned later that afternoon and replaced faulty part. Excellent, timely service at a fair price!

Excellent service. Scheduled and arrived within 24 hours of my call. Quickly diagnosed the water leakage from the freezer...had it fixed in 10 minutes. Labor is guaranteed for 30 days in case it happens again. Will be calling again if the refrigerator ever needs anything again!

Technician got to my house on time. She troubleshot my washer and isolated the problem.

Excellent job all the way around. Our freezer was not working so we called a company to repair it. They gave us a date a few weeks out, so we decided to put the few items in my son's deep freezer. The next morning the refrigerator was also down. We were not willing to wait for the scheduled appointment. We checked out Angie's List and found the reviews for A & A Appliance were just what we wanted to hear ... they had same day service. Prompt, professional with a clear picture of the suspected problem, the cost to repair it, and got the job done in short order. Everything was put at the proper settings, and we were given a time frame for things to be back to normal that day ... so no surprises at all. Magnificent!

I am very displeased with A & A. My problem was that the ice maker in my refrigerator had stopped making ice. I called the company and requested their service. The technician came, worked on the unit for a couple of hours and told me that the problem was with a certain part. She went and purchased the part, I paid for the part and her service, and she left. Two days later there was still no ice. I called the company, and the same technician came again. She then said that the problem was with another part, and getting it would take two days. She ordered the part and replaced it, and I paid her again. Two days later there was still no ice. I called the company, she returned and said the problem must be with the main control unit, and getting that part would take several days with more expense. At that point I determined she was just guessing at the problem, and I told her I'd like to call another company. She replaced the parts with the originals and refunded my money. I called another company, and that technician said the problem was that no power was getting to the ice maker, and because resolving that problem would be quite expensive, I decided to buy an entirely new refrigerator. I did so and gave the old refrigerator to an elderly person whose refrigerator was in very bad condition. Two days later, that person showed me that the old ice maker was full of ice! So apparently something was clogged with ice, and unplugging the unit and letting it thaw resolved the problem. The bottom line is that I bought an entirely new unit, although the problem with the old unit could have been simply resolved. I incurred a large cost to replace a good unit. I have a very poor opinion of A & A for not diagnosing the simple problem.

Early January brought one the coldest beginning's to a new year on record in North Alabama. Temperatures were dropping into single digits, when we noticed that the heating system was literally shutting down as the temps dropped. We found A&A through Angie's list. They discovered that deadly carbon monoxide was leaking from the burners into the heating chamber. Over time, the floor separating the chambers had corroded away. A failsafe system that prevented the deadly gas from getting dispersed through out the house, shut the heater off. Because it was too late in the day to install a new unit, A&A arrived early the next morning, on New Years Eve, and installed the new unit in near record cold. Despite the cold A&A was friendly, courteous, and extremely professional. The 92 year old matriarch of our family was safe and warm in a matter of hours. Great company.

Quick response to my call. Showed up earlier than expected and quickly diagnosed the problem. Part was ordered right away. Part came and was installed the following morning. Fridge is working like new.

She did a great job diagnosing the problem, and advising based on cost to repair vs cost to replace. We chose repair and the oven has been great ever since!

We needed a fast repair on a refrigerator. Kimberly came out within a few hours and had everything running! Will definitely call them again when we are looking for appliance repair.

two visits required,, as a switch was determined in need of replacement, and needed to be ordered. Was efficient and professional. So pleased to see a female technician answer the call.

I was told parts were no longer available. And while the vent system worked before and as she poked around it, it wasn't after she left. A very high priced service call to be told 'tough luck'. She was late to the appointment, but did call to say she was behind. Seemed like a nice person, but I wouldn't call this company again.

Great! Work was completed quickly and accurately. Very knowledgeable tech. I don't love having random people in my home for repairs, but she was really pleasant to work with. Will definitely use again.

It was determined that the control panel needed to be replaced (part cost ~ $300), so we decided not to pay for repair, and just bought a new dryer.

The findings were spot-on correct in their report to me. They were very gracious in that I didn't end up having them repair my fridge, only because of a family hook-up for cheaper repair.

Quick response. Fixed problem immediately and gave me tips on how to prevent common problems in the future. Guarantee on work performed & if necessary to call them back out for no charge.