They didn't charge me because I didn't change a 90 day filter 4 days after it was installed. They said that the filter was clogged up which was the problem. They didn't charge a service call. They have done that on two different occasions. They have done work on the thing and replaced motors and elevated the air handler in the attic because it was sitting on crooked rafters.
Description of Work: I used Guntersville Heating & Cooling to work on my heating and air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DEE DEE P.
04/2007
5.0
heating & air conditioning/hvac
 + -1 more
We have used Guntersville Heating & Cooling for several years. John, their lead technician, has been so very honest and fair. Instead of jumping ahead with advice to sell us a new unit, he said he thought he could nurse ours along and get some more service out of it. He has "nursed it along" now for three years, and it still works just fine. We have complete confidence that when the time comes to put the old unit out to pasture, it will have given us every ounce of use it had! We would not think about using any other HVAC business.
Description of Work: At the first sign of warm weather, our cooling unit decided to "freeze up". We called in Guntersville Heating and Cooling, hoping for a fix, fearing a major purchase.
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Service Categories
Heating and Air Conditioning
FAQ
GUNTERSVILLE HEATING & COOLING is currently rated 5 overall out of 5.
No, GUNTERSVILLE HEATING & COOLING does not offer free project estimates.
No, GUNTERSVILLE HEATING & COOLING does not offer eco-friendly accreditations.
No, GUNTERSVILLE HEATING & COOLING does not offer a senior discount.
No, GUNTERSVILLE HEATING & COOLING does not offer emergency services.
No, GUNTERSVILLE HEATING & COOLING does not offer warranties.